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- Faculty Publications (47)
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- All HBS Web (232)
- Faculty Publications (47)
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
report violations when they observe them, so they are actually violating their ethics code by not reporting violations,” Soltes says. Companies have good reason to try and change that. For starters, firms... View Details
Keywords: by Michael Blanding
- August 19, 2015
- Article
The Slow Decay and Quick Revival of Self-deception
By: Zoe Chance, Francesca Gino, Michael I. Norton and Dan Ariely
People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability. But what happens to self-deception when... View Details
Keywords: Self-deception; Cheating; Self-enhancement; Positive Illusions; Motivated Reasoning; Perception; Behavior; Ethics
Chance, Zoe, Francesca Gino, Michael I. Norton, and Dan Ariely. "The Slow Decay and Quick Revival of Self-deception." Art. 1075. Frontiers in Psychology 6 (August 19, 2015): 1–6.
- Article
When Dreaming Is Believing: The (Motivated) Interpretation of Dreams
By: Carey K. Morewedge and Michael I. Norton
This research investigated laypeople's interpretation of their dreams. Participants from both Eastern and Western cultures believed that dreams contain hidden truths (Study 1) and considered dreams to provide more meaningful information about the world than similar... View Details
Keywords: Anchoring; Attribution; Dreams; Motivated Reasoning; Unconscious Thought; Communication Intention and Meaning; Judgments; Values and Beliefs; Information; Behavior; Cognition and Thinking; Motivation and Incentives
Morewedge, Carey K., and Michael I. Norton. "When Dreaming Is Believing: The (Motivated) Interpretation of Dreams." Journal of Personality and Social Psychology 96, no. 2 (February 2009): 249–264. (Winner of Society for Personality and Social Psychology. Theoretical Innovation Prize For an article or book chapter judged to provide the most innovative theoretical contribution to social/personality psychology within a given year presented by Society for Personality and Social Psychology.)
- Article
Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures
By: Julian De Freitas, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco and Joshua Knobe
People sometimes explain behavior by appealing to an essentialist concept of the self, often
referred to as the true self. Existing studies suggest that people tend to believe that the true self is
morally virtuous; that is deep inside, every person is motivated to... View Details
Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Culture; Misanthropy; Behavior; Values and Beliefs; Moral Sensibility
De Freitas, Julian, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco, and Joshua Knobe. "Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures." Cognitive Science 42, no. S1 (2018): 134–160.
- 2015
- Article
Beliefs About the True Self Explain Asymmetries Based on Moral Judgment
By: George E. Newman, Julian De Freitas and Joshua Knobe
Past research has identified a number of asymmetries based on moral judgments. Beliefs about
(a) what a person values, (b) whether a person is happy, (c) whether a person has shown weakness
of will, and (d) whether a person deserves praise or blame seem to depend... View Details
Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Values; Weakness Of Will; Blame; Values and Beliefs; Identity; Moral Sensibility; Happiness
Newman, George E., Julian De Freitas, and Joshua Knobe. "Beliefs About the True Self Explain Asymmetries Based on Moral Judgment." Cognitive Science 39, no. 1 (2015): 96–125.
- March 2018 (Revised November 2018)
- Case
Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop
By: Derek van Bever
Challenges related to managing religion in the workplace are on the rise, as are religious discrimination claims and monetary settlements, in the United States and around the world. This case examines two incidents of alleged religious discrimination that made their... View Details
Keywords: Religious Discrimination; First Amendment; Religious Freedom Restoration Act; Business Ethics; Religion And Business; Management; EEOC; Ethics; Religion; Conflict Management; Retail Industry; United States
van Bever, Derek. "Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop." Harvard Business School Case 318-127, March 2018. (Revised November 2018.)
- October 2003 (Revised April 2006)
- Background Note
Moral Reasoning: A Practical Guide for Leaders
By: Sandra J. Sucher
We encounter moral or ethical challenges in our professional lives, in our close relationships, and as members of the broader communities that we are part of. This methodology demonstrates how moral reasoning works and how it can be integrated into a problem-solving... View Details
Keywords: Decision Making; Moral Sensibility; Management Systems; Problems and Challenges; Civil Society or Community
Sucher, Sandra J. "Moral Reasoning: A Practical Guide for Leaders." Harvard Business School Background Note 604-054, October 2003. (Revised April 2006.)
- November 1994 (Revised February 1997)
- Case
Levi Strauss & Co.: Global Sourcing (A)
By: Lynn S. Paine and Jane Palley Katz
In 1993, senior managers at Levi Strauss & Co., the world's largest brand-name apparel manufacturer, were deciding whether the company should have a business presence in China, given the human rights and other problems there. The China Policy Group has been asked to... View Details
Keywords: Management Teams; Decisions; Management Skills; Trade; Brands and Branding; Rights; Ethics; Foreign Direct Investment; Apparel and Accessories Industry; China
Paine, Lynn S., and Jane Palley Katz. "Levi Strauss & Co.: Global Sourcing (A)." Harvard Business School Case 395-127, November 1994. (Revised February 1997.)
- February 1992 (Revised September 2003)
- Case
Beech-Nut Nutrition Corporation (A-1)
By: Lynn S. Paine
The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated. The concentrate is used in many of the company's juice products. It appears that others in the company may... View Details
Keywords: Quality; Law; Ethics; Nutrition; Management Teams; Decisions; Business or Company Management; Communication; Governance Compliance; Information Management; Corporate Finance; Food and Beverage Industry; United States
Paine, Lynn S. "Beech-Nut Nutrition Corporation (A-1)." Harvard Business School Case 392-084, February 1992. (Revised September 2003.)
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
long. Yet many managers are experiencing a trust deficit. What's up? Reasons for the trust deficit, in the view of respondents, included the following: (1) "(management) actions inconsistent with the mission and vision of the... View Details
Keywords: by James Heskett
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
bribery levels—with Canada seeing little bribing activity and India seeing substantially more. The researchers concluded that the reason for this difference was rooted in the way people in the two countries viewed this exchange of money.... View Details
Keywords: by Dina Gerdeman
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
beyond—about the importance of listening to voices urging caution, even if doing so might cool corporate profits. An early tech star reveals bias in AI In May 2022, Neeley and HBS research associate Stefani Ruper shined a spotlight on the View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
medical ethics, we can teach future business leaders how to use moral reasoning to determine what is ethical and how to create an organization that reduces the temptation to do the unethical. At a minimum,... View Details
Keywords: by Carla Tishler
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
Most ethical principles are pretty unambiguously good. Honesty, fairness, compassion—sure they have their downsides (being “honest to a fault”), but that’s more a by-product of something good than it is something evil in and of itself.... View Details
Keywords: by Michael Blanding
- January 2009
- Supplement
KPMG (B): Risk and Reform
By: Robert G. Eccles and Eliot Sherman
Under the leadership of Tim Flynn, Chairman and CEO of KPMG, the firm made a number of changes in compensation, governance, and culture in order to address the underlying reasons for actions that occurred prior to him becoming CEO that led to the accounting giant... View Details
Keywords: Communication Strategy; Ethics; Corporate Governance; Governance Compliance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Compensation and Benefits; Employee Relationship Management; Organizational Change and Adaptation
Eccles, Robert G., and Eliot Sherman. "KPMG (B): Risk and Reform." Harvard Business School Supplement 409-075, January 2009.
- July 2017
- Article
Business Responsibilities for Human Rights: A Commentary on Arnold
By: Nien-hê Hsieh
Human rights have come to play a prominent role in debates about the responsibilities of business. In the business ethics literature, there are two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human... View Details
Hsieh, Nien-hê. "Business Responsibilities for Human Rights: A Commentary on Arnold." Business and Human Rights Journal 2, no. 2 (July 2017): 297–309.
- February 2014 (Revised December 2016)
- Case
Aldi: The Dark Horse Discounter
By: Eric Van den Steen and David Lane
In 2013, Aldi—the world's 8th largest retailer—planned to accelerate its US expansion. Aldi was a German-based hard discounter that sold a limited assortment of private-label groceries and household items in barebones stores. Despite its presence with 1200 stores in 32... View Details
Van den Steen, Eric, and David Lane. "Aldi: The Dark Horse Discounter." Harvard Business School Case 714-474, February 2014. (Revised December 2016.)
- March 1991 (Revised July 2001)
- Supplement
Ann Hopkins (B)
By: Joseph L. Badaracco Jr. and Ilyse Barkan
Describes the reasons why the courts found in favor of Ann Hopkins in the sexual discrimination suit. Also explains why the courts concluded she was the victim of sexual stereotyping. View Details
Badaracco, Joseph L., Jr., and Ilyse Barkan. "Ann Hopkins (B)." Harvard Business School Supplement 391-170, March 1991. (Revised July 2001.)
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
unprofessional, it featured red font and a pixelated cartoon devil. Other participants received a deliberately professional-looking survey titled "Carnegie Mellon University Executive Council Survey on Ethical Behaviors," which sported... View Details
Keywords: by Carmen Nobel
- June 2008
- Article
Psychological Influence in Negotiation: An Introduction Long Overdue
By: Deepak Malhotra and Max H. Bazerman
This paper discusses the causes and consequences of the (surprisingly) limited extent to which social influence research has penetrated the field of negotiation and then presents a framework for bridging the gap between these two literatures. The paper notes that one... View Details
Keywords: Social Issues; Research; Framework; Negotiation Tactics; Decisions; Power and Influence; Behavior; Ethics
Malhotra, Deepak, and Max H. Bazerman. "Psychological Influence in Negotiation: An Introduction Long Overdue." Journal of Management 34, no. 3 (June 2008): 509–531.