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  • May 2004
  • Article

The Case for International Coordination of Electricity Regulation: Evidence from the Measurement of Efficiency in South America

A decade of experience has shown that monitoring the performance of public and private monopolies is the hardest part of electricity sector reform in South America—because operators control most of the information needed for effective regulation. South American... View Details
Keywords: Information; Mathematical Methods; Monopoly; Globalization; Energy Sources; Energy Industry; South America
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  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 17 The Wintel Standards-based Platform

By: Carliss Y. Baldwin
The purpose of this chapter is to use the theory of bottlenecks laid out in previous chapters to better understand the dynamics of an open standards-based platform. I describe how the Wintel platform evolved from 1990 through 2000 under joint sponsorship of Intel and... View Details
Keywords: Open Platforms; Bottlenecks; Wintel Platform; Disintermediation; Information Infrastructure; Applications and Software; Business History; Digital Platforms; Computer Industry
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  • October 2008
  • Article

Evaluating the CEO

By: Stephen P. Kaufman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. After Kaufman became a CEO, he was struck by how perfunctory the board was in its... View Details
Keywords: Decision Choices and Conditions; Governing and Advisory Boards; Leadership; Managerial Roles; Performance Evaluation; Motivation and Incentives
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  • October 1, 2021
  • Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
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  • March 1998
  • Article

An Assessment of the Performance of Indian State-Owned Enterprises

By: Gautam Ahuja and Sumit K. Majumdar
We examine the determinants of performance of 68 Indian state-owned enterprises in the manufacturing sector for a five-year period: 1987 to 1991. Relative performance is determined using data envelopment analysis, with variations in performance patterns subsequently... View Details
Keywords: State-owned Enterprises; Economic Reform; Efficiency Analysis; Performance Efficiency; Privatization; Microeconomics; State Ownership; Manufacturing Industry; India
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  • Research Summary

Managing Networked Businesses

By: Thomas R. Eisenmann
Platform-based businesses that leverage network effects face a distinctive set of management challenges. A platform encompasses components and rules that facilitate interactions between the platform's users. A platform-based product or service exhibits a network... View Details
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

http://www.hbs.edu/research/pdf/11-027.pdf Platform Envelopment Authors:Thomas R. Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Publication:Strategic Management Journal (forthcoming) Abstract Due to network effects and switching... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2013
  • First Look

First Look: March 5

  PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so that their costs don't grow faster... View Details
Keywords: Sean Silverthorne
  • 01 May 2025
  • HBS Seminar

Dan Iancu, Stanford Graduate School of Business

  • Web

Help - Alumni

Touch). These message-purpose options are found in the Preferences tab of your alumni profile page. Building on the Email Your Class/Section tool, the Messaging Service replaces the formerly used LEFA links with envelope icons and a... View Details
  • 12 May 2021
  • News

The First Five Years: Sophie Bai (MBA 2020)

problem was that Bai had actually graduated from HBS the previous spring. Sophie Bai: “I was confused. The envelope said ‘HBS’ and ‘YES’ on it, so I guessed it was admissions-related. It had my name and my Boston address on it, so I... View Details
  • 07 Oct 2021
  • News

Planning Ahead

immediately drove to campus with the envelope he received from the admissions office. “I wanted the full HBS experience,” he says, describing the spring day that he sat in front of Baker Library and opened his acceptance letter. He... View Details
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

admit that they're no pioneers. James D. Wolfensohn, president of the World Bank, for example, has advocated a variation of social marketing, and it's a common—though they believe often ill-applied—topic in development. But together the two are pushing the View Details
Keywords: by Martha Lagace
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

of the population lives in rural areas, but the majority of bank branches and jobs are in the cities. To send money home, a city worker had to seal his wages in an envelope and pay a courier to travel for hours to the village.... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

    Jerry Della Femina

    Della Femina was part of a new breed of executives that shook up the staid world of advertising in the late sixties. Wildly creative and eccentric, Della Femina pushed the envelope of provocative advertising throughout his career. He... View Details
    Keywords: Services
    • Portrait Project

    Shelby Colby

    On July 20th, 2016, I learn I have a tumor. This only happens to others, but now it’s happening to me. My husband, Douglas, envelops me. I sink into a ball, and my tears soak through his shirt. Douglas and I were packing our apartment and... View Details
    • 14 Nov 2015
    • News

    A Message to HBS Alumni in France

    our alumni and their families in France. We are thinking of you and hope that you and your loved ones are safe. We encourage you to connect with your fellow alumni using the messaging service on the alumni website (look for the envelope... View Details
    • 01 Mar 2025
    • News

    Forward Thinking

    established space programs that combined peaceful exploration and scientific research with military and intelligence activities. “The leading space companies are pushing the technological envelope so fast that if you want to be at the... View Details
    Keywords: Alexander Gelfand; Illustrations by Franziska Barczyk; Space Research and Technology; Government

      Henry R. Kravis

      Kravis, along with his partners Kohlberg and Roberts, was instrumental in legitimizing the use of leveraged buy-outs for underperforming organizations. Kravis did not just specialize in orchestrating LBOs, he constantly pushed the View Details
      Keywords: Finance
      • 06 Jul 2015
      • News

      Lights! Camera... Market!

      afterward I thought it could really work. “We felt that this project just fit with our brand,” Simon adds. “At Terra, we’ve always taken chances. We made sweet-potato chips when everyone was making white potato chips, and we always push the View Details
      Keywords: Margie Kelley; Food Manufacturing; Manufacturing; Motion Picture and Sound Recording Industries; Information