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  • All HBS Web  (5,540)
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  • February 2025
  • Case

Ingersoll Rand: Broadening Employee Ownership

By: Ethan Rouen and Jenyfeer Martinez Buitrago
Set in 2024, this case examines how Ingersoll Rand—a global leader in air, liquid, and gas handling technologies—approached broadening employee ownership. The company granted restricted stock units (RSUs) to all employees on their one-year anniversary, reinforcing a... View Details
Keywords: Stock Shares; Employee Stock Ownership Plan; Retention; Employee Ownership; Mergers and Acquisitions; Organizational Culture; Expansion; Africa; Asia; Europe; Latin America; Middle East; North and Central America
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Rouen, Ethan, and Jenyfeer Martinez Buitrago. "Ingersoll Rand: Broadening Employee Ownership." Harvard Business School Case 125-076, February 2025.
  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

report guides organizations in supporting work-life balance for caregivers. Fuller finds that there are strong incentives to support these employees with benefits; payoffs include lower turnover and less absenteeism. Instead of urging... View Details
Keywords: by Kara Baskin
  • February 2022 (Revised December 2022)
  • Background Note

Legal Analysis: Employees

By: Nien-he Hsieh
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Hsieh, Nien-he. "Legal Analysis: Employees." Harvard Business School Background Note 322-096, February 2022. (Revised December 2022.)
  • June 2010 (Revised April 2014)
  • Course Overview Note

Corporate Social Responsibility and Employee Engagement

By: Christopher Marquis, Bobbi Thomason and Jennifer Tydlaska
Analyzes the link between corporate social responsibility (CSR) activities and employee engagement, including CSR effects on employee commitment and motivation, new skills and training, and motivation. Also discusses best practices in employee engagement through CSR. View Details
Keywords: Competency and Skills; Training; Employees; Retention; Corporate Social Responsibility and Impact; Organizational Culture; Practice; Motivation and Incentives
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Marquis, Christopher, Bobbi Thomason, and Jennifer Tydlaska. "Corporate Social Responsibility and Employee Engagement." Harvard Business School Course Overview Note 410-138, June 2010. (Revised April 2014.)
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress many View Details
Keywords: by Dina Gerdeman
  • 13 Oct 2010
  • Working Paper Summaries

Employee Selection as a Control System

Keywords: by Dennis Campbell; Banking
  • Research Summary

The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

By: W. Earl Sasser
W. Earl Sasser, Jr., Leonard A. Schlesinger, and James L. Heskett complted a multi-firm study that provides further empirical verification of relationships established in their earlier examinations of 'breakthrough' service and the service profit chain.... View Details
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership Advantage: The Role of Employee... View Details
Keywords: by Carmen Nobel
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to the extent that View Details
Keywords: by Julia Hanna; Health
  • March 2020
  • Supplement

Employee Activism (B)

By: Ethan Rouen and Akari Furukawa
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Rouen, Ethan, and Akari Furukawa. "Employee Activism (B)." Harvard Business School Supplement 120-105, March 2020.
  • March 1996
  • Case

FASB and Employee Stock Options, The

Summarizes the accounting principles governing employee stock options, including the recently issued accounting standard SFAS 123, Accounting for Stock-Based Compensation. Presents the theoretical issues involved with valuation and measurement of employee stock-based... View Details
Keywords: Employee Stock Ownership Plan; Accounting
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Rapier, Donella. "FASB and Employee Stock Options, The." Harvard Business School Case 196-137, March 1996.
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

according to market, QuikTrip uses the same store layout everywhere, along with limited product variety. "The reduced complexity that results from these decisions leads to higher employee productivity and fewer errors," says... View Details
Keywords: by Julia Hanna; Retail
  • 2025
  • Working Paper

The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

By: Paige Tsai and Ryan W. Buell
As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
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Tsai, Paige, and Ryan W. Buell. "The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees." Harvard Business School Working Paper, No. 25-036, January 2025. (Revised June 2025.)
  • 2010
  • Working Paper

Employee Selection as a Control System

By: Dennis Campbell
Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
Keywords: Accounting; Decision Making; Governance Controls; Employees; Selection and Staffing; Management Systems; Financial Services Industry
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Campbell, Dennis. "Employee Selection as a Control System." Harvard Business School Working Paper, No. 11-021, August 2010. (Revised September 2010, April 2012.)
  • 29 Oct 2013
  • Research & Ideas

Do Employees Work Harder for Higher Pay?

Harvard Business School Professor Deepak Malhotra set out to answer a basic question: "Do employees work harder when they are paid more?" As Malhotra, the Eli Goldston Professor of Business Administration, said in an interview, "Previous... View Details
Keywords: by Chuck Leddy & Harvard Gazette
  • Article

Employee Selection as a Control System

By: Dennis Campbell
Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
Keywords: Management Systems; Governance Controls; Employees; Selection and Staffing; Motivation and Incentives; Decision Making; Business Model
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Campbell, Dennis. "Employee Selection as a Control System." Journal of Accounting Research 50, no. 4 (September 2012): 931–966.
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
  • February 2023 (Revised March 2025)
  • Module Note

LCA Module Overview: Employees

By: Nien-hê Hsieh
This note provides an overview of key questions, themes, and concepts to be covered in the module and provides a brief description of each case and how it relates to these questions, themes, and concepts. View Details
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Hsieh, Nien-hê. "LCA Module Overview: Employees." Harvard Business School Module Note 323-072, February 2023. (Revised March 2025.)
  • July 2007 (Revised September 2007)
  • Background Note

Compensating Family Employees in a Family Business

By: John A. Davis
Explores the core issues involved in compensating family employees in a family business. Explains family interests and other factors that shape family employee compensation practices. Distinguishes between achieving effective compensation practices, which help to... View Details
Keywords: Family Business; Employees; Compensation and Benefits
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Davis, John A. "Compensating Family Employees in a Family Business." Harvard Business School Background Note 808-021, July 2007. (Revised September 2007.)
  • January 1981 (Revised June 1993)
  • Background Note

Note on Why Employees Join Unions

By: Michael Beer
Provides some answers to the question of why employees join unions. Summarizes recent data on workers' perceptions of unions: their power and instrumentality. Also explores the special situation of white collar workers. View Details
Keywords: Labor Unions; Employees; Social Psychology
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Beer, Michael. "Note on Why Employees Join Unions." Harvard Business School Background Note 481-121, January 1981. (Revised June 1993.)
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