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  • 28 Feb 2011
  • News

The Importance of 'Don't' in Inducing Ethical Employee Behavior

  • 28 Feb 2011
  • Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

In trying to encourage good moral conduct, it's common for a company to come up with a list of don'ts—wording policies such that they focus on unethical behavior employees should avoid rather than on ethical acts they should strive to... View Details
Keywords: by Carmen Nobel
  • 25 Aug 2010
  • Working Paper Summaries

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

Keywords: by Julia Rose Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
  • 08 Mar 2011
  • Working Paper Summaries

Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior

Keywords: by Francesca Gino & Sreedhari D. Desai
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

affects motivation. Are you taking away the part of the job that people really enjoy?” You Might Also Like: Are Your Employees Passing Up Incentives? Try Promoting the Programs More A Penny for Your... View Details
Keywords: by Avery Forman
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

identification and the pronouns they use. “That question says from the beginning that we choose to value our employees as individuals.” In daily meetings and communications, leaders and coworkers promote the... View Details
Keywords: by Ranjay Gulati
  • 2021
  • Article

Nudging the Commute: Using Behaviorally-Informed Interventions to Promote Sustainable Transportation

By: Ashley Whillans, Joseph Sherlock, Jessica Roberts, Shibeal O'Flaherty, Lyndsay Gavin, Holly Dykstra and Michael Daly
Dramatic reductions in carbon emissions must take place immediately. A human-centric method of reducing environmental impacts is to “nudge” employees away from single-occupancy vehicles (SOVs) toward more sustainable commuting options. While an abundance of research... View Details
Keywords: Behavioral Science; Transportation Demand Management; Commuting; Single-occupancy Vehicle Commutes; Transportation; Behavior; Change; Environmental Sustainability
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  • 2021
  • Working Paper

The Old Boys' Club: Schmoozing and the Gender Gap

By: Zoë B. Cullen and Ricardo Perez-Truglia
Offices are social places. Employees and managers take breaks together and talk about family and hobbies. In this study, we show that employees’ social interactions with their managers can be advantageous for their careers, and that this phenomenon contributes to the... View Details
Keywords: Career; Promotions; Social Interactions; Networking; Gender; Personal Development and Career; Wages; Social and Collaborative Networks
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  • 2011
  • Working Paper

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel
Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing... View Details
Keywords: Communication; Employees; Knowledge Sharing; Knowledge Use and Leverage; Management Practices and Processes; Operations; Business Processes; Performance Improvement
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  • 24 Apr 2019
  • News

Can Online Tools Help Employees Build Resilience?

  • Article

Managing a Polarized Workforce: How to Foster Debate and Promote Trust

By: Julia A. Minson and Francesca Gino
One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
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  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Can there be corporate democracy if employees can’t vote on the actions its companies take? Yes, and it’s needed now more than ever. The pandemic has brought much employee discontent and activism. Last... View Details
Keywords: by Michael Beer
  • Article

Can Wages Buy Honesty?: The Relationship Between Relative Wages and Employee Theft

By: C. X. Chen and Tatiana Sandino
In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
Keywords: Risk Management; Behavior; Compensation and Benefits; Societal Protocols
Related

    Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft

    In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
    • 2022
    • Working Paper

    Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice

    By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
    Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
    Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
    Related
    • 29 Sep 2020
    • News

    Employee Performance vs. Company Values: A Manager’s Dilemma

    • 22 Aug 2011
    • Research & Ideas

    Getting to Eureka!: How Companies Can Promote Creativity

    Amabile spearheaded a study of more than 200 knowledge workers over a three-year period, asking them to keep journal entries of their successes and frustrations at work. What she found was unexpected: It wasn't recognition or awards that most ignited View Details
    Keywords: by Michael Blanding
    • 24 Jul 2023
    • Research & Ideas

    Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

    workers are mainly middle-aged, sandwich-generation women: 72 percent of part-timers were female, and 65 percent were 35 and older. “The single-biggest driver of that is caregiving obligations,” Fuller says. Nearly all, or 91 percent, of part-time View Details
    Keywords: by Kara Baskin
    • 06 Apr 2015
    • Research & Ideas

    After Germanwings, More Attention Needed on Employee Mental Health

    stress. (The company's approaches to wellness are described in Johnson & Johnson: The Promotion of Wellness.) General Mills offers mindfulness training with on-site meditation to help employees focus as... View Details
    Keywords: by Michael Blanding; Health; Air Transportation
    • 28 Apr 2023
    • Blog Post

    How Employers Can Support LGBTQ+ Employees

    can help employees navigate promotion cycles, client engagements, and interpersonal dynamics. It’s important to note as we discuss promotion, this should be across departments for true representation and... View Details
    Keywords: All Industries