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  • All HBS Web  (7,033)
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    • Events  (27)
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  • 1995
  • Book

High Performance Management

By: L. A. Hill
Keywords: Management
Citation
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Hill, L. A. High Performance Management. Boston, MA: Harvard Business School Publishing, 1995. Electronic.
  • July 2012
  • Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details
Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Consumer Products Industry; Manufacturing Industry; United States
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Bingham, John, and Michael Beer. "Performance Management at Vitality Health Enterprises, Inc." Harvard Business School Brief Case 913-501, July 2012.
  • 29 Sep 2020
  • News

Employee Performance vs. Company Values: A Manager’s Dilemma

  • October 2001 (Revised October 2017)
  • Case

Store24 (A): Managing Employee Retention

By: Frances X. Frei and Dennis Campbell
Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data. View Details
Keywords: Retention; Management Analysis, Tools, and Techniques; Analytics and Data Science; Strategy; Mathematical Methods; Retail Industry
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Frei, Frances X., and Dennis Campbell. "Store24 (A): Managing Employee Retention." Harvard Business School Case 602-096, October 2001. (Revised October 2017.)
  • April 2009
  • Case

Performance Management at Intermountain Healthcare

By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details
Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah
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Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
  • 04 Jun 2013
  • Working Paper Summaries

Prosocial Bonuses Increase Employee Satisfaction and Team Performance

Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn & Jordi Quoidbach
  • 12 PM – 1 PM EDT, 28 Sep 2018
  • Webinars: Career

How to Drive Company Performance and Employee Sustainability

Learn how to empower your teams in a way that encourages both high performance and sustainability, from Carolyn Everson, VP of Global Marketing Solutions at Facebook. View Details
  • March 1999 (Revised April 2017)
  • Teaching Note

Citibank: Performance Evaluation

By: Robert Simons and Antonio Dávila
Teaching Note for (9-198-048). View Details
Keywords: Strategy And Execution; Management Control Systems; Performance Measures; Performance Evaluation; Balanced Scorecard; Banking Industry
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Simons, Robert, and Antonio Dávila. "Citibank: Performance Evaluation." Harvard Business School Teaching Note 199-047, March 1999. (Revised April 2017.)
  • February 2023
  • Supplement

Performance Management at Afreximbank (B)

By: Robert S. Kaplan, Siko Sikochi, Anna Ngarachu and Namrata Arora
Supplements the (A) case. Founded in October 1993, the Cairo-based African Export-Import Bank (Afreximbank) was a specialized continental financial institution designed to address the low level of intra-African trade, the decline in financial flows to Africa, the... View Details
Keywords: COVID-19 Pandemic; Performance Evaluation; Organizational Culture; Crisis Management; Banking Industry; Africa
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Kaplan, Robert S., Siko Sikochi, Anna Ngarachu, and Namrata Arora. "Performance Management at Afreximbank (B)." Harvard Business School Supplement 123-043, February 2023.
  • 16 Jan 2019
  • News

New Research Reveals Caregiving for Elders Impacts Employee Performance

  • 2010
  • Module Note

Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study

By: Shashank Shah and Shashank Shah
Keywords: Employee Engagement; Employee Empowerment; Human Resource Practices; Public Sector; Energy Industry; India
Citation
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Shah, Shashank. "Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study." 2010.
  • October 2021 (Revised February 2022)
  • Case

Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood

By: Susanna Gallani and Youssef Abdel Aal
The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management system, which Dr. Sherif Abouel Naga, founder and CEO of the hospital, had championed. This was a critical juncture as... View Details
Keywords: Healthcare; Performance Management; Performance Incentives; Strategic Alignment; Health Care and Treatment; Nonprofit Organizations; Strategy; Alignment; Performance Evaluation; Mission and Purpose; Change Management; Health Industry; Egypt; Middle East
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Gallani, Susanna, and Youssef Abdel Aal. "Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood." Harvard Business School Case 122-041, October 2021. (Revised February 2022.)
  • November 1981
  • Background Note

Helping Managers Improve Performance

By: Arthur N. Turner
Keywords: Management Skills
Citation
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Related
Turner, Arthur N. "Helping Managers Improve Performance." Harvard Business School Background Note 482-055, November 1981.

    Managing School Districts for High Performance

    Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and... View Details
    • Research Summary

    Performance Impact of Employee Stock Option Plans

    Co-authored with Abon Mozumdar View Details
    • Article

    When Every Employee Is a Risk Manager

    By: Kurt Meyer, Anette Mikes and Robert S. Kaplan
    Risk management needs to be part of the daily lives of all employees up, down, and across an organization. Here’s how the Swiss electricity network achieves that. View Details
    Keywords: Employees; Risk Management
    Citation
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    Read Now
    Related
    Meyer, Kurt, Anette Mikes, and Robert S. Kaplan. "When Every Employee Is a Risk Manager." Harvard Business Review Digital Articles (January 25, 2021).
    • 12 Sep 2014
    • News

    How Being Filmed Changes Employee Behavior

    Keywords: employee management; social psychology; video surveillance
    • July 8, 2022
    • Article

    How to Conduct a Great Performance Review

    By: Frank V. Cespedes
    Dissatisfaction with performance appraisals is pervasive, but they remain an essential managerial responsibility. The purpose of performance reviews is two-fold: an accurate and actionable evaluation of performance, and then development of that person’s skills in line... View Details
    Keywords: Performance Review; Feedback; Employees; Management Skills
    Citation
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    Cespedes, Frank V. "How to Conduct a Great Performance Review." Harvard Business Review (website) (July 8, 2022).
    • 27 Jan 2014
    • News

    4 Secrets to Employee Engagement

    Keywords: employee engagement
    • 03 Oct 2016
    • News

    How to Manage a Toxic Employee

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