Filter Results:
(68)
Show Results For
- All HBS Web
(235)
- News (68)
- Research (81)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
Show Results For
- All HBS Web
(235)
- News (68)
- Research (81)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
Sort by
- 01 Dec 2023
- News
The Exchange: Help Wanted
get people who have these intangible social skills. We define them as empathy and persuasion; those are objectively very di cult to measure. That combination, of looking for something that is hard to measure, plus a process that is... View Details
- 01 Sep 2023
- News
Hands-on Learning About Global Markets
peace of mind that their parents were being monitored, and for the seniors, it made them feel independent and secure. “In FIELD Global Immersion, students are the protagonists. They apply frameworks from their RC year to real problems and must develop View Details
Keywords: Jennifer Gillespie
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
- 12 Mar 2021
- News
My Favorite Case
the world in the same way. Understanding those who don’t agree with you is time-consuming and takes real effort. Some have said that this may require achieving a degree of empathy with those folks. A more practical and palatable phrase... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
in potential employees. "Our primary goal is to gauge the integrity and empathy of these young men and women," he says. If you think it's hard to get into Harvard Business School, consider what it takes to land a job as a consultant at... View Details
- 11 Mar 2021
- News
Leading with Heart
out of this. And as I look back to look forward, I recognize that I have in some ways taken inspiration from the pain and the difficulties that I've gone through. And always tried to approach that with a mindset of how can I create or leverage pain into purpose. How... View Details
- 22 Feb 2022
- News
A World of Difference
at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the employee experience—signals that were particularly important to working moms. The answer is... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2023
- News
Step Change
experience,” she says. “No one ever spoke about culture; it was embedded. We were in it together.” That interest in the very human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of View Details
- 28 May 2019
- News
3-Minute Briefing: Tom Hulme (MBA 2007)
but all businesses have to have empathy for the customer. Empathy is the best leading indicator of success for a business. When I consider the startups that pitch to GV, I look for the ones that have true... View Details
Keywords: April White
- 02 Dec 2017
- News
The Lines That Divide America
their own,” including recruitment of first-in-family students and small-group field immersion courses that teach empathy as well as leadership skills. “Many regard Harvard Business School as offering its students an all-but-guaranteed... View Details
Keywords: Nitin Nohria
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
took the helm last year after positions at Yum Brands Inc. and Krispy Kreme. He attributes this sense of compassion to the loss of his daughter, who died of pulmonary fibrosis at the age of 18. “Seeing her suffer so much up close deepened my sense of View Details
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
fidelity to the course than she did about empathy for her students. “Today’s case is Progressive,” she said, starting the case study discussion in the conventional way. But then, she swerved off in a most unconventional direction. “Who... View Details
- 09 Jun 2015
- News
Building change from the ground up
was to provide an air-conditioned environment; offer support for customers who couldn’t read or write; and get them in and out of the store in 15 minutes with working service,” Khoja said, noting, “If we treated the Afghans with respect, it would create a brand loyalty... View Details
- 01 Sep 2017
- News
The Shape of Things to Come
I think we can deliver to students. Felix Oberholzer-Gee on introducing empathy into the curriculum How do you maintain curricular innovation? FO: Every year we write 250 cases, and those cases are entrepreneurial, bottom-up ways in which... View Details
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
about as they help their employees through this process? Rachel: So I think we're in a time where leaders really need to redefine empathy and what it means. Empathy translates in different ways, for example,... View Details
Keywords: Zoom
- 01 Sep 2016
- News
How I Got to Google
to communicate the next milestones and end vision to people with different backgrounds: engineering, legal, marketing. Empathy is another, because you need to be able to place yourself in your users’ shoes and empathize with their needs... View Details
Keywords: Julia Hanna
- 28 May 2019
- News
Turning Point: Into the Wild
reading fear? Exclusion? Anger? Being able to switch into that mode is very helpful in so many situations, both professional and personal. In that sense, tapping into the wild isn’t just where I get my energy; it’s also a great source of View Details
- 19 Jan 2023
- News
Forged in Fire
new Emerging Leaders edition of True North, which includes Foster's story as an example of the importance of crucible experiences in defining leaders. And in this episode of Skydeck Foster and George share the lessons of their own crucibles, discuss the value of View Details
- 01 Jun 2000
- News
Going Public: Raymond M. Jefferson
limits of human physical capabilities" by maintaining his Special Forces' exercise regimen and competing successfully in full-contact fighting martial arts tournaments. Jefferson retains a deep affection for the people of Hawaii, who showed him great kindness and View Details
Keywords: Mary Ellen Gardner
- 01 Dec 2017
- News
The Future of VR is Animated Bunnies
all four Madagascar films. Baobab creates interactive, animated VR worlds that feel less like games—in many early VR experiences, users engage with characters only to win something—and more like movies. For Fan, animated VR is the entertainment trifecta: “ the View Details
Keywords: Janelle Nanos