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Publications

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  • All HBS Web  (190)
    • News  (52)
    • Research  (105)
    • Multimedia  (5)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (190)
    • News  (52)
    • Research  (105)
    • Multimedia  (5)
  • Faculty Publications  (40)
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  • 01 Sep 2007
  • News

Riding It Out

incorrect paperwork, the IT team programmed an electronic “poka-yoke” (a term from lean manufacturing in which an engineering solution prevents a mistake) that keeps a mailing label from being printed unless the bar codes on the SmartPak... View Details
Keywords: Julia Hanna; dog food; pets; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
  • 11 Dec 2014
  • News

Revolutionizing digital medical records

millions of Americans each year, kill several hundred thousand, and cost hundreds of billions of dollars annually. The records are secure—encrypted, password-protected, HIPAA-compliant, and not View Details
  • 01 Jun 2014
  • News

A Look at Olook

2013—even as the national economy stalled. And fashion is one of its hottest sectors, according to e-bit, responsible for almost 14 percent of e-commerce sales, ahead of household appliances View Details
Keywords: Dan Morrell; fashion; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Apr 1998
  • News

Deals For Sale

purchase goods from distributors. "A retail chain store with several outlets might bid on these items, for example," he says. Auctions are held daily and are done in real time. "You go to the site, see what... View Details
Keywords: Judith A. Ross
  • 01 Dec 2011
  • News

Ticktock

The cases deal with universal entrepreneurial consumer product questions: Should the product be sold at big-box stores or through upscale specialty boutiques? (In the beginning, Nanda stuck with small museum shops View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
  • 01 Mar 2009
  • News

A New Approach to Health-Care Reform

of electronic medical records, which make patient information accessible and portable, have been talked about for a long time. One hurdle to progress on this relates, again, to the existing business model,... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 01 Dec 2000
  • News

HBS Alumni Association Board of Directors: President's Report

that has an impact on alumni. The Communications Committee, led by John B. Hoffmann (MBA 1964), will study the ways in which HBS communicates with alumni. While all graduates receive numerous messages from the School, their class, and the... View Details
Keywords: Educational Support Services; Educational Services
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

Pain. My partner, Louis Kane, and I incorporated in 1981, went public in 1991, and had 250 stores by 1993. How did Panera come into the mix? In 1993 we Au Bon Pain acquired a... View Details
Keywords: Susan Young; Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Mar 2006
  • News

Using IT to Heal U.S. Health Care

and cutting death rates. Brailer’s challenge is to create electronic recordkeeping standards for the medical profession and to fund construction of the computer network... View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 01 Sep 2014
  • News

Ask the Expert: Byte-Testing Bitcoin

appeal of anonymity seems inherently flawed for storing large values in an age when the threat of identity theft through electronic eavesdropping and in-person, gun-to-the-head... View Details
Keywords: alumni; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

written of his personal experience with the healthcare system. Cue MinuteClinic, located in 640 CVS stores across 25 states. Staffed with nurse practitioners and physician assistants, it provides on-the-spot... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 12 Sep 2019
  • News

Skydeck Voices: Finding My Muse

20,000 people to 150,000 people and it's a beautiful area, and I see this kind of old school development happening, you know and these big box View Details
  • 01 Jun 2002
  • News

In VMI Partnerships, the Devil is in the Data

The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon consumption data provided by the... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Mar 2004
  • News

Toy Story

kid-pleasing category of electronic toy. The LeapPad took the dusty, flash-card connotations out of the term “educational toy” and launched a new, highly successful product line of “smart toys.” LeapFrog did... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 01 Feb 1998
  • News

Short Takes

intercepted them at consumer electronics stores and followed them home to talk about what they bought and why," says Fournier. "We then followed... View Details
Keywords: Judith A. Ross
  • 01 Mar 2007
  • News

The Plight of the Global Poor

impoverished Mexican families to build their own housing; or in Brazil, with Kodak’s no-frills camera/film packages, or the department store Magazine Luiza’s (see page 42) merchandise, payment plans, and... View Details
Keywords: Garry Emmons; bottom of the pyramid (BOP); Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 01 Dec 2000
  • News

Vivek Ranadivé

In a few years there will be no such thing as an e-business," says Vivek Y.Ranadivé (MBA 1983). As founder, chairman, and CEO of Palo Alto-based TIBCO Software, Inc., (www.tibco.com) it would seem that Ranadivé is predicting the demise of... View Details
Keywords: Julia Hanna; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Apr 1997
  • News

Manager's Notebook

customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the... View Details
Keywords: Judith Ross
  • 01 Dec 2005
  • News

Baker’s back

the key decisions about the renovation made early on centered on the crucial role of books. Electronic resources, of course, were also deemed important, but not at the expense of books. It was clear that HBS’s vast — View Details
Keywords: Susan Young; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 01 Feb 2000
  • News

Financial Services 24/7

odd to them, and the notion of writing a check at the corner store to get money in a pinch suggests a scene from a Norman Rockwell painting. It is only a matter of time, online banking enthusiasts say,... View Details
Keywords: Susan Young
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