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Show Results For
- All HBS Web
(5,637)
- People (28)
- News (2,614)
- Research (1,690)
- Events (3)
- Multimedia (15)
- Faculty Publications (745)
- 18 Jan 2012
- News
Charter Supporter
those opportunities.” An excellent tennis player, Burke volunteered to teach the sport as a teenager in Milwaukee’s inner city. “It taught me a lot,” she said. “You see kids with a passion for life and talents and you know if they could get the View Details
- April 2018
- Article
Elite Strategies and Incremental Policy Change: The Expansion of Primary Education in India
By: Akshay Mangla
This article analyzes India’s recent enactment of universal primary education. This programmatic policy change is puzzling given the clientelistic features of Indian democracy. Drawing on interviews and official documents, I demonstrate the catalytic role of committed... View Details
Keywords: Education; Policy Change; Policy Elites; Institutions; India; Early Childhood Education; Policy; Education Industry; India
Mangla, Akshay. "Elite Strategies and Incremental Policy Change: The Expansion of Primary Education in India." Governance 31, no. 2 (April 2018): 381–399.
- 29 Jul 2021
- News
Support System
for-profit B2C company that offers fair wages and provides education and retirement funds to its 7,500 registered pickers in the region. She later launched Mother’s Shea. As they have landed in retailers like Anthropologie, Credo Beauty,... View Details
- 01 Sep 2013
- News
Remarkable Support
Fiscal year 2013 proved to be another successful year of fundraising thanks to the generosity of more than 12,000 alumni and friends—along with the help of over 1,300 dedicated volunteers. Here are a few of the highlights from the year, which ended on June 30, 2013.... View Details
- December 2012
- Case
Delwarca Software Remote Support Unit
By: Roy D. Shapiro and Paul E. Morrison
Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions using a combination of software programs from various suppliers rather than implementing a single enterprise... View Details
Keywords: Service Operations; Service Delivery; Mathematical Methods; Applications and Software; Problems and Challenges; Customer Satisfaction; Information Technology Industry
Shapiro, Roy D., and Paul E. Morrison. "Delwarca Software Remote Support Unit." Harvard Business School Brief Case 913-541, December 2012.
- 17 Jul 2020
- News
Support System
mother’s B2B business, and built Eu’Genia Shea and Mother’s Shea—B2C, for-profit shea-butter brands. Akuete’s brands maintained her mother’s original mission of improving the lives of shea-nut pickers in Ghana. “My mom—on a very, very casual level—had been View Details
Keywords: Maureen Harmon
- September 1993 (Revised January 1996)
- Case
Kumon Educational Institute USA
The vice president of operations at Kuman Educational Institute USA is faced with the pressures of transferring a successful Japanese educational service concept to the United States. Kumon, a for-profit after-school supplementary educative center, specializes in... View Details
Loveman, Gary W. "Kumon Educational Institute USA." Harvard Business School Case 694-032, September 1993. (Revised January 1996.)
- 01 Mar 2016
- News
Expressions of Support
put to use immediately where they are most needed, whether to support financial aid, educational innovation, global understanding, or pathbreaking research. Support for the HBS... View Details
- 01 Mar 2008
- News
Supporting the Troops
Kohlberg Photo Courtesy Kohlberg Foundation Iraq and Afghanistan veterans are uncertain not only about their long-term health-care benefits, but also about the education benefits that were an inducement for many to enlist. The GI Bill,... View Details
- 25 May 2016
- News
Supporting Critical Initiatives
Elizabeth Raun Schlesinger (MBA 2005) The School’s commitment to educating women leaders was a key reason Liz Raun Schlesinger (MBA 2005) made a 10th Reunion gift to the HBS Fund for Leadership and Innovation. The fund View Details
- 2025
- Article
Educating Students and Professionals on the Business Implications of Climate Change
As climate change poses unprecedented challenges and opportunities, the private sector must play a pivotal role in both adaptation and mitigation efforts. This article discusses the new Harvard Business School Online course, Business and Climate Change, designed to... View Details
Keywords: Climate Impact; Online Courses; Online Education; Decarbonization; Mitigation Policies; Climate Risk; Climate Change; Risk Management; Science; Policy; Business Education; Adaptation
Toffel, Michael W. "Educating Students and Professionals on the Business Implications of Climate Change." Global Focus: The EFMD Business Magazine 192, no. 2 (2025): 29–32.
- Blog
The Chao Center: The Heart of HBS Executive Education
Opened in 2016, the Ruth Mulan Chu Chao Center serves as a vibrant hub of campus life for those attending HBS Executive Education programs, complementing our classroom buildings and residences. Here, executives can be welcomed to campus,... View Details
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
The HBS Executive Education course Leading Professional Service Firms (LPSF) is an intensive, one-week program that focuses on management issues unique to these firms. It provides a forum for participants... View Details
- 03 Feb 2003
- Research & Ideas
Web Services
will be customizable anyhow." "Web services are perfectly situated to support multiple presentation layers," agreed O'Donnell. "Customers will support... View Details
- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
workers; transportation subsidies might not matter to remote employees. Shrewd organizations tailor benefits to workers’ roles and demographics. An essential frontline urban worker needs different support than a remote, rural one. Audit... View Details
Keywords: by Kara Baskin
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
- 01 May 2015
- News
Celebrating and Supporting Leadership
ask you for your support in this important work." Referring to the School's five "I's" priorities, Nohria explains how the Campaign will promote progress in each of these areas: Innovation—Redefining management View Details
Keywords: Educational Services
- 04 Jan 2016
- Video
HBS Operations Administrative Services
- 01 Jun 2013
- News
Education Innovation
CHILDRESS (MBA 2000) Illustration by Peter Hoey Related Links 5 Bright Ideas Charter Revolution Redux Lesson Plans Minding the Gap In an article for Harvard Business Review last year, former HBS lecturer Stacey Childress (MBA 2000) offered a rather stark assessment of... View Details
- June 2000
- Supplement
SCORE! Educational Centers
Contains three segments. In the first segment, Alan Tripp, founder of SCORE!, discusses his experience creating and growing SCORE!. Designed to be used with the (A), (B), and (C) cases. In the second segment, Tripp and Rob Waldron, current president of SCORE! (now a... View Details
Keywords: Organizational Change and Adaptation; Entrepreneurship; Service Industry; Service Industry
Burton, M. Diane. "SCORE! Educational Centers." Harvard Business School Video Supplement 400-504, June 2000.