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  • 27 Feb 2024

Diverse Perspectives: Socioeconomic Inclusion at HBS

It's Socioeconomic Inclusion Week at HBS - what does it mean to be first generation, low-income (FGLI)? Hear from a panel of current students as they share their personal stories and experiences at HBS. This... View Details
  • March 2016
  • Teaching Note

MasterCard: Driving Financial Inclusion

By: Sunil Gupta
Since joining MasterCard (MC) in 2010, CEO Ajay Banga had made advancing financial inclusion (FI)—bringing formal financial services to marginalized populations—an important goal for the company. In 2014, MC had entered a number of partnerships with governments and... View Details
Keywords: Financial Inclusion; Banking; Equality and Inequality; Credit Cards; Developing Countries and Economies; Banking Industry; South Africa; Nigeria
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  • Web

Commitment to Diversity and Inclusion | Baker Library

Commitment to Diversity and Inclusion As a research library committed to collecting, preserving, and making accessible resources that document... View Details
  • 30 Oct 2020
  • News

Lionsgate Names New Head of Inclusive Content

Keywords: diversity; inclusion; career path; film; arts; Arts, Entertainment
  • February 2015
  • Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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  • January 2011
  • Supplement

Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring

By: Sandra J. Sucher and Daniela Beyersdorfer
The (B) case describes the actions taken by Royal Dutch Shell's CEO and his management team to maintain their commitment to diversity and inclusion (D&I), as introduced in the (A) case, during a major restructuring of the whole organization. View Details
Keywords: Restructuring; Human Resources; Diversity; Management Teams; Energy Industry; Netherlands
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  • 21 Aug 2023

Top Business Schools Discuss: Diversity & Inclusion

Graduate School of Business, Tuck School of Business, and The Wharton School of the University of Pennsylvania to learn about their MBA programs and diversity & View Details
  • 26 May 2021
  • News

Diversity and Inclusion in the Workplace (with Frances Frei)

  • October 2014 (Revised June 2016)
  • Case

MasterCard: Driving Financial Inclusion

By: Sunil Gupta, Rajiv Lal and Natalie Kindred
MasterCard CEO Ajay Banga was investing significant time and attention to increase financial inclusion among individuals with historically no access to banking or financial services in countries around the world with large underserved populations. The effort included... View Details
Keywords: Marketing; Financial Services; Financial And Social Return; Financial Inclusion; Strategic Management; South Africa; Nigeria; Ajay Banga; Marketing Strategy; Social Marketing; Financial Services Industry; Banking Industry; South Africa; Nigeria
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  • Article

Diversity and Team Performance in a Kenyan Organization

By: Benjamin Marx, Vincent Pons and Tavneet Suri
We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within... View Details
Keywords: Ethnic Diversity; Organizational Behavior; Labor Management; Groups and Teams; Diversity; Performance
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  • Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

Teaching by the Case Method Diversity and Inclusion Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity View Details
  • August 2011 (Revised February 2015)
  • Teaching Note

Global Diversity and Inclusion at Royal Dutch Shell (A) and (B)

By: Sandra J. Sucher
Teaching Note for 610-056 and 611-051. View Details
Keywords: Policy; Cost; Economic Slowdown and Stagnation; Restructuring; Human Resources; Energy Industry; United States
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  • October 2022
  • Case

Colette Phillips and GetKonnected!: Creating Inclusive Ecosystems

By: Rosabeth Moss Kanter, Amy Chiu and Joyce Kim
Colette Phillips’ marketing firm had just won the City of Boston’s 2nd largest contract in history to a Black-owned company. During the Covid-19 pandemic, Get Konnected!, the networking organization for people of color that she founded 15 years earlier and led to... View Details
Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneurial Ecosystem; Entrepreneur; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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  • Aug 2017
  • Conference Presentation

To Highlight or Downplay Differences? A Threat-Matching Model for Crafting Diversity Approaches

By: J. Lees and E. Apfelbaum
We integrate organizational and psychological scholarship to devise the threat matching model, a contingency theory that illustrates when, how, and which diversity approaches—frameworks leaders provide employees to understand and respond to diversity—promote... View Details
Keywords: Race And Ethnicity; Inclusion; Diversity; Gender; Race; Ethnicity; Equality and Inequality; Leadership
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  • March 2022
  • Teaching Note

Inclusive Innovation at Mass General Brigham

By: Katherine Coffman and Olivia Hull
Teaching Note for HBS Case No. 921-006, “Inclusive Innovation at Mass General Brigham." This case invites students to explore the individual and structural factors that lead to an under-representation of women in male-dominated domains, and to think critically about... View Details
Keywords: Inclusion; Gender Gap; Gender Inclusivity; Gender; Equality and Inequality; Management Analysis, Tools, and Techniques
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  • 18 Jul 2023
  • News

Diversity and Inclusion at Mars Petcare: Translating Awareness into Action

  • 31 Aug 2020

External Partner Event: Top Business Schools Discuss: Diversity and Inclusion

Join Columbia Business School, Chicago Booth School of Business, Harvard Business School, Kellogg School of Management, MIT Sloan School of Management, Stanford Graduate School of Business, and the Wharton School to learn about their MBA... View Details
  • 28 Jun 2021
  • News

HBS Appoints Terrill L. Drake Chief Diversity and Inclusion Officer

  • Article

Design Physical and Digital Spaces to Foster Inclusion

By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using... View Details
Keywords: Anti-racism; Inclusion; Work Environment; Organizational Culture; Diversity; Change Management
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  • Blog

Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

director of strategic initiatives. Alicia Thomas, who is on our team as well as the MBA and Doctoral programs team, is the director of diversity and View Details