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  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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  • October 2023
  • Teaching Note

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Tim Englehart
Teaching Note for HBS Case No. 422-085. Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation; AI and Machine Learning; Diversity; Prejudice and Bias; Technology Industry
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  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s... View Details
Keywords: by Shalene Gupta
  • 09 Nov 2022
  • In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
  • Article

To Drive Efforts...Don't Tiptoe Around Your Legal Risk

By: Edward Chang and Bonnie Levine
Many Diversity, Equity, and Inclusion (DEI) initiatives are scuttled because DEI leaders and legal teams feel themselves to be at odds over questions of acceptable risk. DEI leaders see lawyers as guardians of the status quo, whereas legal experts, trained to... View Details
Keywords: Diversity; Risk Management; Legal Liability
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  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

(iStockphoto/AzmanL) Search “inclusion” on Amazon and the majority of book entries that come up are for children. Is that an indicator of the current state of management art on the subject? Fortunately, there is a growing body of research... View Details
Keywords: by James Heskett
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

candidates at the same time, rather than hiring a single person in isolation. Think big and commit resources. When it comes to diversity, companies sometimes do just enough to avoid media scrutiny or... View Details
Keywords: by Danielle Kost
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

reason, diversity, equity, and inclusion efforts that bring more perspectives and experiences inside companies... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

who you are, or who I am, I will thump you. Because, if I get the benefit of difference and you have homogeneity, I’m going to learn from so many different perspectives. People often say, that sounds like View Details
Keywords: by Kristen Senz
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

tell us. Inclusion is related to such things as “voice”—the belief by workers that they are heard—as well as recognition and equal opportunity in rewards and promotions. Harder... View Details
Keywords: by James Heskett
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

an average of two years longer than men. "Merely increasing the number of employees from underrepresented groups and trying to be inclusive isn’t enough." The firm may have welcomed traditionally... View Details
Keywords: by Dina Gerdeman
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

gender diversity, and this might then affect whether or not diversity leads to stronger outcomes. In a recent study of 1069 leading firms across 35 countries and 24 industries,... View Details
Keywords: Dina Gerdeman
  • July 2020 (Revised October 2020)
  • Case

Valentina Tereshkova: Conquering Space

By: Boris Groysberg and Annelena Lobb
On June 13, 1963, Valentina Tereshkova of the USSR became the first woman to fly in space on Vostok 6. Soviet leaders publicly espoused gender equity, but also sent Tereshkova on her mission in order to be the first country to send a woman to space, a milestone they... View Details
Keywords: Gender Equity; Gender; Equality and Inequality; Personal Development and Career; Aerospace Industry; Soviet Union; United States
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  • August 2020 (Revised May 2021)
  • Case

PayPal: The Next Chapter

By: Michael Porter, Mark Kramer and Annelena Lobb
Can a social purpose and stakeholder capitalism confer a powerful competitive advantage in the age of COVID-19? For PayPal, the answer is yes. After spinning off from eBay in a 2015 IPO, the company declared its purpose as "democratizing financial services" by ensuring... View Details
Keywords: Mission and Purpose; Finance; Business and Stakeholder Relations; Social Entrepreneurship; Competitive Advantage; Financial Services Industry
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  • 25 Jan 2024
  • Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

“The question is how important those networks and friendships are later in life,” Gompers says. “It's something we definitely want to explore.” There may also be implications for diversity, View Details
Keywords: by Rachel Layne
  • 14 Sep 2023
  • Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

So much has changed since a groundbreaking study found that daughters of working moms often perform better in their own careers than daughters of stay-at-home moms—and are just as happy, to boot. Diversity, View Details
Keywords: by Kara Baskin
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

As a new year begins, the role of artificial intelligence (AI) and its impact on the future of work permeates nearly every workplace-related discussion, from diversity, equity,... View Details
Keywords: by Rachel Layne; Information Technology
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

When companies try to hire employees from specific ethnic or racial backgrounds to meet their diversity, equity, and inclusion goals, an... View Details
Keywords: by Kristen Senz
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

replace the other. Remember that the person you appoint to staff your office will signal, rightly or wrongly, your views on diversity, equity, and inclusion. Hold a town hall... View Details
Keywords: by John Quelch

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