Publications

Publications

Filter Results: (68) Arrow Down

Show Results For

← Page 2 of 68 Results →
  • 2018
  • Book

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

By: Amy C. Edmondson
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details
Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning
Related
  • 2021
  • Chapter

Leadership in Times of Upheaval: The Rise of the Empathic Leader

By: Amy C. Edmondson and Tomas Chamorro-Premuzic
In times of upheaval, such as in a crisis, leaders often feel compelled to embody a commanding, confident style of leadership that provides answers, eschews dissent and remains aloof. Similarly, followers may be drawn to leaders who provide ready answers, with... View Details
Keywords: Economics; Finance; Environment; Sustainability; Crisis Management; Leadership Style
Related
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
Related
  • April 2020
  • Case

Cockpit Dynamics in Air France 447 and United 232

By: Amy C. Edmondson and Joshua Raymond
This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task... View Details
Keywords: Teams; Team Launch; Crisis Management; Groups and Teams; Leadership; Communication; Air Transportation Industry
Related
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

you’re saying, ‘I value your voice,’” Edmondson says. Finally, good leaders don’t get angry if the response isn’t what they want to hear. “Don’t shoot the messenger. Don’t get angry when you hear a dissenting view or bad news. In a... View Details
Keywords: by Kara Baskin

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

    Conquer the most essential adaptation to the knowledge economy

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who... View Details

    • Web

    Curriculum - Case Method Project

    Supreme Court decision Citizens United , which determined that laws restricting independent corporate campaign expenditures violated the First Amendment. The majority opinion, the concurrences, and the dissent are presented in the case,... View Details
    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    to test critical assumptions vigorously to root out overly optimistic projections. Fostering constructive dissent poses another challenge for managers. As we see in the Everest case, insufficient debate among team members can diminish the... View Details
    Keywords: by Michael A. Roberto
    • 27 Jul 2021
    • Op-Ed

    What Pirates Can Teach Us About Leadership

    In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a cascade of musket balls and... View Details
    Keywords: by Francesca Gino
    • Web

    Demonstration Policy | About

    Demonstration Policy This policy outlines guidance and requirements for and restrictions on demonstrations and other forms of dissent on the Harvard Business School campus. It complements the University-Wide Statement on Rights and... View Details
    • 29 Sep 2022
    • Op-Ed

    Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

    disapproval takes the form of silence—“the death pause,” as Pixar’s Ed Catmull describes it. Improv comedy teaches us to keep an open mind, understanding that communication drives insight and that closed conversations generally fail. View Details
    Keywords: by Francesca Gino
    • Web

    Our Values | About

    okay with being uncomfortable, even offended, at times. We must allow peaceful protests, demonstrations, and gatherings, and I will defend the right to voice dissent without hate. This is a fundamental principle of a strong democratic... View Details
    • 20 Oct 2008
    • Research & Ideas

    The Seven Things That Surprise New CEOs

    learn about events after the fact. You hear concerns and dissenting views through the grapevine rather than directly. Surprise Four: You Are Always Sending A Message Warning signs: Employees circulate stories about your behavior that... View Details
    Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
    • 04 Apr 2022
    • What Do You Think?

    As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

    to age discrimination. But I reserve the right to raise questions about sensitive topics. Related reading from the Working Knowledge Archives Encouraging Dissent in Decision-Making View Details
    Keywords: by James Heskett
    • 15 Oct 2001
    • Research & Ideas

    What You Don’t Know About Making Decisions

    stages and managers feel the pressure of deadlines and the rush to close, they often compromise or adjust the criteria they originally created for judging the appropriateness of the deal. Dissent and Debate. David Hume, the great Scottish... View Details
    Keywords: by David A. Garvin & Michael A. Roberto
    • 28 May 2020
    • Research & Ideas

    Coronavirus Could Create a 'Bankruptcy Pandemic'

    majority of creditors in a particular class—at least two-thirds in terms of value and one-half in number—has to approve the plan; dissenting creditors in the class must accept the will of the majority. This feature reduces the ability of... View Details
    Keywords: by Dina Gerdeman; Financial Services; Banking
    • 05 Nov 2013
    • First Look

    First Look: November 5

    https://www.hbs.edu/faculty/Pages/download.aspx?name=14-033.pdf Independent Directors' Dissent on Boards: Evidence from Listed Companies in China By: Ma, Juan, and Tarun Khanna Abstract—In this paper, we examine the circumstances under... View Details
    Keywords: Sean Silverthorne
    • Web

    4.6 HBS Campus Demonstration Policy | MBA

    4.6 HBS Campus Demonstration Policy 4.0 General Policies This policy outlines guidance and requirements for and restrictions on demonstrations and other forms of dissent on the Harvard Business School campus. It complements the... View Details
    • 06 Jun 2005
    • Research & Ideas

    Don’t Listen to “Yes”

    recognize that expressing dissent can be very difficult and uncomfortable for lower-level managers and employees. Therefore, leaders cannot wait for dissent to come to them; they must actively go seek it out... View Details
    Keywords: by Martha Lagace
    • 01 Sep 2007
    • News

    In Brief

    counter basic assumptions. Several HBS professors consider the cost to organizations when dissent does not or cannot surface, and suggest ways to make sure it does. To the Rescue. In India, there’s no such thing as calling 911 in an... View Details
    Keywords: Management, Scientific, and Technical Consulting Services; Professional Services