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- All HBS Web (753)
- Faculty Publications (133)
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- 01 Jun 2007
- News
Up from the Ashes
very long trips, he preferred to go by rail. He did not board his first airplane until 1937, flying from an academic meeting in Chicago to Miami for a midwinter vacation. He wrote from Miami that he half-expected the plane to crash during... View Details
- 01 Jun 2024
- News
The Exchange: Chance Encounters
different kinds of organizations. “There continues to be a wasted opportunity to think about workplace design more strategically.” That hallway encounter evolved into a Harvard Business Review article, “What’s the Optimal Workplace for... View Details
Keywords: Jen McFarland Flint
- 27 Jul 2017
- News
Seeing a Way Forward
with staff to create the BooWow Factor, measuring the “wows” and “boos” generated through follow-up phone calls to a sampling of patients who visit a salauno clinic. Management finds that such direct feedback is an invaluable tool in... View Details
Keywords: Jennifer Myers
- 01 Oct 1998
- News
Playing to Win
in-country executives. For country-specific products (such as baseball shoes in the United States), Adidas prefers using in-country designers rather than design teams working out of corporate headquarters. "It's a European style of... View Details
Keywords: Garry Emmons
- 01 Feb 1999
- News
Short Takes
while others turned them in the direction of travel. The discovery of such unspoken preferences among consumers led the company to make important changes in the development of its navigational system. The... View Details
Keywords: Judith A. Ross
- 01 Dec 2018
- News
Hard Choices
regulation are essential to limit the harm, as well as the reputational and financial damage. But governance and regulation exist on pendulums that swing to and fro, and may overshoot in one direction and then in the other. One of... View Details
Keywords: Seth Klarman (MBA 1982)
- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
Simon. But he saw an opportunity in a sleepy family company with a great reputation. He introduced systems that track customer preferences and check an order’s tiniest details, reducing the opportunity for error and improving efficiency.... View Details
- 01 Mar 2015
- News
Ask the Expert: Inside the Fed
members of the Fed pay attention to media speculation? How do they deal with a situation where the speculation is going in the wrong direction and will likely result in a “surprise” to the markets when announced? Would they View Details
- 10 Mar 2021
- News
Chasing the Silver Tsunami
us in a direction that we were already going, which is further into the home.” The pandemic has had a big impact on CarePort, Hu explains. “In all walks of life, COVID-19 seems to be highlighting and accelerating trends that were already... View Details
- 20 Jul 2020
- News
Responding to Racism Amid a Pandemic; LGBT Alumni Take Pride Celebration Online
fostering an actively anti-racist culture both in and outside the organization. The move comes as a direct response to Dean Nitin Nohria’s recent pledge that HBS would make more urgent progress toward being actively anti-racist, and... View Details
Keywords: Margie Kelley
- 26 May 2016
- News
2016 Alumni Achievement Awards
doing. I had no interest, association, or connection to the entertainment industry, nothing—until I met a mentor who took a chance on me.” “When Norman Lear asked me to take over the creative direction of his television shows, it was a... View Details
- 01 Mar 2025
- News
Heartland
Let me tell you what’s fantastic about offal.” Jordan Kraft Lambert (MBA 2016), Colorado State University’s first director of agricultural innovation, is a full-body talker, and the topic of organ meat has her fired up. The parts of the cow typically seen as... View Details
- 01 Mar 2023
- News
Case Study: Power Nappy
direct relationship with the customer and customer data. —Ayelet Israeli is the Marvin Bower Associate Professor in the Marketing Unit. She co-developed a scorecard to help companies make this very decision. It’s available in the... View Details
- 30 Jul 2024
- News
Reddit’s Rise
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details
- 01 Mar 2019
- News
Action Plan: Fruit of the Vine
father’s that evolved into a hobby that turned into a business,” she says. “We not only wanted to be excellent stewards, we wanted to enhance its value.” As managing partner of Knudsen Vineyards, Knudsen Cowles now provides strategic View Details
Keywords: Ryan Jones
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
base. As a result, they get cost savings, and we get sales.” Welcome to the new reality in U.S. manufacturing, where, more than ever, intense foreign competition is driving product and strategy innovations. Even those firms without direct... View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
to ‘Dr. Famous,’ who was booked for 17 weeks out, while brand-new doctors only had 30 percent of their schedules filled.” Inspired by the efficiency that companies like Travelocity brought to the airline industry, Gardner created Kyruus to View Details
Keywords: Susan Young
- 04 Sep 2019
- News
Case Study: Up in the Air
on IT services in 2018, and the direction of global tech trends, the shortage isn’t going away quickly. Berendt cofounded Talent Alpha in 2018 to fill that gap. The Kraków-based startup is building a marketplace to link central and... View Details
- 01 Oct 1997
- News
Benaree Wiley
for bringing new life and direction to the program, which was started in the 1970s at the time of Boston's school busing crisis. In her work, Wiley draws on her own experiences pursuing a consulting career and starting a family in Boston... View Details
Keywords: Mary Ellen Gardner
- 01 Dec 2009
- News
Robert Goodwin
Goodwin Illustration by Jack Unruh Over the past two decades, Robert Goodwin (GMP 3, 2007) has made a career of getting involved in complex and intractable global crises, from helping to rebuild the Iraqi Ministry of Health to directing... View Details