Difficult Conversations - Publications - Faculty & Research

01 Jun 2018
News

The Long Run

Enhances the Effectiveness of Fear Appeals,” showed the approach to be more effective than ads that just used scare tactics, such as the image of a coffin.) “Ten minutes into the conversation Jim said, ‘Lee, I get it. I know exactly what... View Details

Keywords: Julia Hanna; photographed by Melissa Golden

01 Sep 2018
News

After the Fall

crisis provided the political will to create safeguards in the system that, even with deterioration over time, will protect us for a long time to come,” he says. Shining a Light on Shadow Banks David Scharfstein, Edmund Cogswell Converse... View Details

Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government

01 Dec 2010
News

The Transformers

consulting industry, cutting-edge thinkers in the 1990s began to ask why a similar approach couldn’t be applied to the social sector. The conversation took root in places like HBS’s Social Enterprise Initiative; Bain; the Edna McConnell... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

01 Jun 2004
News

Charlie Rose Interviews Goldman CEO Paulson

covered everything from the state of the U.S. stock market, to work-life balance, to international capital markets. The spirited conversation was one of two sessions held on campus that aired on the Charlie Rose show in the spring. Rose,... View Details

Keywords: Goldman Sachs; Finance

31 May 2018
News

Finding Freedom from Eating Disorders

you said, it's a substance addiction so it's giving up the substance. Eating disorders are a process addiction, and it's all shades of gray. There's no one right or wrong way to find freedom. When I try to prepare my clients for this, it often is very View Details

01 Jun 2004
News

New MBA Leadership Course

“The discussions forced us to think about complicated issues,” he adds, noting that there was never a right or wrong answer. “It gave us a systematic approach to thinking about difficult situations.” That’s exactly what the... View Details

Keywords: HBS; LCA; Colleges, Universities, and Professional Schools; Educational Services

09 Apr 2025
News

The Working Parent Revolution

static. Being a working parent is a difficult job, right? There is no doubt. It has always been a difficult job. It continues to be a difficult job. I think how employers have... View Details

19 Dec 2024
News

The Musts of 2024

how to be better, on how to be present, on how to listen properly, how not to top what someone else has just said. So when someone says to you, “I'm having a difficult time with my child,” all of us immediately go, “Oh yes, I've got my... View Details

01 Mar 2025
News

Alumni and Faculty Books

Edited by Margie Kelley Borders and the Self By Chinwe Ajena-Sagna (MBA 2003) Masobe Books “Who are you?” Every border tells a story. Every story has its origins. Tracing a cultural lineage from the beginnings of Igbo history in the ninth century by delineating... View Details

15 Jun 2021
News

Advancing Racial Equity

racial justice. HBS Addresses Racial Equity The Value of Difficult Conversations Alumni Work to Reverse Bias Through Philanthropy Diversifying HBS's Case Collection View Details

13 May 2025
News

If I Knew Then

three people to speak. You will be known, you will not be viewed as ‘What is she doing sitting there?’ and you will have helped chart the conversation from the beginning. And I think that is one of the things that HBS taught me in terms... View Details

Keywords: challenges; failure; advice; experience

15 Jun 2021
News

HBS Addresses Racial Equity

and longitudinal data collection. Strengthen Connections—Engage and work with HBCU leaders and faculty. MORE STORIES ABOUT IMPACT: Advancing Racial Equity The Value of Difficult Conversations Alumni Work to... View Details

Keywords: Jennifer Gillespie

01 Dec 2008
News

Leadership: Getting Down to Fundamentals

Organized in conjunction with the Centennial, the event drew nearly ninety faculty and practitioners from around the world. A conversation with Khurana follows. What was your goal in organizing this event? We wanted to lay a foundation,... View Details

Keywords: Julia Hanna

01 Dec 2018
News

Alumni and Faculty Books for December 2018

(MBA 1980) Crown This book is a fresh, intimate look at a series of American Presidents who took the nation into war and mobilized the country for victory. It brings us into the room as they make the most difficult decisions that face any... View Details

03 Mar 2016
News

3-Minute Briefing: Pamela Meyer (MBA 1986)

the uncomfortable moments. The ability to have a difficult conversation is a necessary social skill that mature leaders have to develop. Knowing someone is deceptive is quite different from knowing the... View Details

Keywords: Julia Hanna

01 Jun 2017
News

Case Study: Something New

conversion rate, Means says. The company also raised $1.5 million in seed funding—all without spending a single dollar on marketing. Calley Means and Leslie Voorhees (both MBA 2015). (photos courtesy of Anomalie) The Question: Anomalie... View Details

Keywords: April White

01 Dec 2017
News

Global Perspectives

adds Shih, and often lead to case studies and global insight that enhance their conversations with students both in and outside the classroom. “It’s striking how knowledgeable and proactive the firms we visited were about sustainability;... View Details

01 Dec 2012
News

WSA Speakers Kick Off W50

In October, the Women's Student Association (WSA) hosted two speakers on campus as part of the School's yearlong celebration of women at HBS. "We're here to start a conversation about how we can accelerate the advancement of women leaders... View Details

15 Jun 2021
News

Diversifying HBS's Case Collection

and inclusion, write cases that feature the full array of protagonists and issues, and thereby help students, educators, and practitioners understand pathways toward equity. We have a long way to go, but I feel we now have momentum.” MORE STORIES ABOUT IMPACT:... View Details