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    • News  (197)
    • Research  (123)
  • Faculty Publications  (22)

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  • All HBS Web  (460)
    • People  (2)
    • News  (197)
    • Research  (123)
  • Faculty Publications  (22)
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  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

while nascent, showed exponential growth in both capability and wonder. “A recurring theme that emerged was the prospect that, at least in the near future, successful outcomes would be achievable through human-AI collaborations rather... View Details
Keywords: by Rachel Layne; Information Technology
  • April 2025
  • Case

Techint: Strategic Choices for Community Impact

By: Lauren Cohen, Virak Prum, Kenneth Charman, Pedro Levindo and Mariana Cal
In early 2024 Erika Bienek, Chief Community Relations Officer at Techint, had to decide whether to invest in a new company-owned and operated technical school in Veracruz, Mexico, or invest instead in strengthening the city’s public education system. Techint, a global... View Details
Keywords: Technical Institutes; Community Relations; Social Impact; Argentina; Mexico; Brazil; Conglomerate; Stakeholder Management; Government And Business; Community Impact; Philanthropy; Business Conglomerates; Business Subsidiaries; Business Headquarters; Family Business; Decision Making; Private Sector; Public Sector; Education; Curriculum and Courses; Middle School Education; Secondary Education; Teaching; Training; Learning; Energy; Engineering; Construction; Values and Beliefs; Geography; Global Range; Local Range; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Government Legislation; Recruitment; Innovation and Invention; Disruptive Innovation; Knowledge; Resource Allocation; Industry Clusters; Infrastructure; Family Ownership; Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Business and Government Relations; Creativity; Reputation; Social and Collaborative Networks; Civil Society or Community; Social Issues; Poverty; Strategy; Construction Industry; Education Industry; Energy Industry; Industrial Products Industry; Manufacturing Industry; Steel Industry; Europe; Italy; Latin America; North and Central America; Mexico; North America; United States; South America; Argentina; Buenos Aires; Brazil
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Cohen, Lauren, Virak Prum, Kenneth Charman, Pedro Levindo, and Mariana Cal. "Techint: Strategic Choices for Community Impact." Harvard Business School Case 825-058, April 2025.
  • 22 May 2019
  • Research & Ideas

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

paying interest, if a job is lost. Private student loans often don’t offer these protections, and many people end up accumulating enough debt that their earnings, particularly in lower-paying jobs, can’t cover their repayments. “It’s difficult for students and View Details
Keywords: by Dina Gerdeman
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

by unloading to and confiding in and trusting your fellow officers and your men.” Advice and exercises for leaders While the entire world is enduring the COVID-19 pandemic, the crisis is affecting individuals in drastically different ways depending on where they live,... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

the class, and turn it in. Why? Because that's the secret. Winfrey: Is to pass it on. Brooks: To pass it on. Winfrey: To pass it on. So, I would answer that question and say, I am filled with contentment because I have all the elements of happiness. I have enjoyment. I... View Details
Keywords: by HBS Staff
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

Finding Success, Happiness, and Deep Purpose in the Second Half of Life. The book examines the changes in people’s brains as they near middle age that make old ways of doing things—such as constantly working harder—less satisfying and... View Details
Keywords: by Avery Forman
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative,... View Details
Keywords: by D. Quinn Mills
  • 28 Jan 2014
  • First Look

First Look: January 28

Populations By: Gray, Kurt, David G. Rand, Eyal Ert, Kevin Lewis, Steve Hershman, and Michael I. Norton Abstract—Psychological explanations of group genesis often require population heterogeneity in identity or other characteristics, whether View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

applications, internet and mobile communications, and AI, especially when tied to machine learning and deep learning. “One of the major effects of big data on businesses is that their dependence on the internet will increase; so will the... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 27 Jul 2021
  • Op-Ed

What Pirates Can Teach Us About Leadership

In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a... View Details
Keywords: by Francesca Gino
  • 19 Sep 2023
  • Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

It was a ground-breaking achievement on several levels. Last month India became only the fourth nation to land successfully on the moon and the first to land and deploy a rover in the southern polar region, an area of keen scientific interest. Tarun Khanna, director of... View Details
Keywords: by Clea Simon, Harvard Gazette; Aerospace
  • 17 Dec 2013
  • First Look

First Look: December 17

19% less likely to seek family planning services, 25% less likely to use concealable contraception, and 27% percent more likely to give birth. However, women given access to contraception alone report a lower subjective well-being,... View Details
Keywords: Carmen Nobel
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Happiness, artificial intelligence, and climate change were just some of the themes that caught the attention of Harvard Business School podcast listeners in 2023. Here are some of the most-downloaded episodes of the year: Deep Purpose... View Details
Keywords: by Danielle Kost
  • 15 Jan 2013
  • First Look

First Look: January 15

MuthuramHarvard Business School Case 113-004 Nalli Silk Sarees Private Limited was a family owned and operated business that retailed Indian ethnic wear. This 83-year-old company had enjoyed impressive growth with a $95 million turnover,... View Details
Keywords: Sean Silverthorne
  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Citation
Educators
Purchase
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Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
  • 22 Jun 2022
  • Book

Four Elements for Finding the Right Career Path

individuals, and my writing on this topic, is my model of implicit and symbolic intelligence. Each of us, at any given moment, has the capacity to experience the whole of our life. Right now, as you sit here, you have what psychologist Eugene Gendlin would call a View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

few years in deep study of the restaurant industry to create and deliver an MBA-level course at Harvard Business School called Challenges and Opportunities in the Restaurant Industry. Leveraging this work, we virtually convened in April a... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

working paper, Ascarza and coauthor Nicolas Padilla, a doctoral candidate at Columbia Business School, show that a statistical tool known as a deep exponential family model can... View Details
Keywords: by Kristen Senz; Retail; Service
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

midst of a deep crisis, having lost a third of its market share over the previous three years. Bill Kozek, the new president of Navistar North America Truck and Sales division needs to develop his division’s strategy as part of the... View Details
Keywords: Dina Gerdeman
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

discussion around one’s relationship with money. Most adults have very different perspectives on money and typically this is rooted in deep family or personal experiences, sometimes starting in early... View Details
Keywords: by Julia Austin
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