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- All HBS Web (239)
- Faculty Publications (12)
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- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
one of-- in all four accounts every day. Your family, your friends, your work that serves other people, and your faith. And by by faith, as Oprah just indicated, that means something transcendent to your daily life. Look, if you're, if... View Details
Keywords: by HBS Staff
- 02 Apr 2024
- Research & Ideas
Employees Out Sick? Inside One Company's Creative Approach to Staying Productive
workers each, running on tight schedules with little room for error. Yet the average daily worker absenteeism rate was 11 percent, and for any particular production line, the absence rate was 20 percent or higher at least one out of 11... View Details
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
Many of us feel time-pressured, tethered to our smartphones so we can stay on top of work and home responsibilities. It can be tough to step off the daily merry-go-round, put our phones, laptops, and to-do lists aside, and find decent... View Details
Keywords: by Dina Gerdeman
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
Article Revered management thought-leaders such as Chris Argyris and the late W. Edwards Deming argued years ago that trust is an essential condition for good performance. Trust is an issue on the minds of many people these days. A good portion of the View Details
Keywords: by James Heskett
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
Kanter, a key question is whether a leader's personal passion matches his or her aspirations. "There are so many false starts, unexpected obstacles, and surprising turns along the path to change. Daily work often drains energy needed... View Details
Keywords: by Deborah Blagg & Susan Young
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
around them. The circumstances of work have become more difficult. Their responses included: “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
Wikipedia, the free, crowd-sourced encyclopedia that since its inception in 2001 had rapidly become the new go-to source for knowledge. “Most of the topics of content we are dealing with on a daily basis do... View Details
- 03 Nov 2015
- First Look
November 3, 2015
performance management system: should store associates be measured by monthly targets, or will daily targets prove to be more useful? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/116009-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
and content on DocSend’s platform, which is used daily by organizations across a variety of sales contexts. The result is empirical data and a good starting point for examining core aspects of any content marketing initiative. The authors... View Details
Keywords: Dina Gerdeman
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
daily diary entries from employees working on creative projects—everything from making a new high-strength fabric to developing a database for a global hotel chain—they were able to chart how and why team leaders have enormous impact,... View Details
Keywords: by Martha Lagace
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
person can do it all. What do your discussions with leaders teach us about putting together a coalition? Kanter: I urge leaders to live by the Change Agent Rule of Three. In every situation, leaders must deal with three groups of... View Details
Keywords: by Sean Silverthorne
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
problem. For some time, the company had to deal with a nationwide shortage of truck drivers. “Young people aren’t going to this business,” said Pietro Satriano, US Foods’ CEO, in a new Harvard Business School case study entitled US Foods:... View Details
Keywords: by Pamela Reynolds
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
meetings with all these parties are scheduled early on. The hiring manager should v-meet (virtual meeting) daily with the new hire at first, and then move these check-ins to two or three times per week once a relationship is established.... View Details
Keywords: by Boris Groysberg
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
and daily income for 2,118 properties in seven US cities between 2015 and 2017. The researchers found that among all hosts who used the algorithm, the real-time price adjustments increased demand and revenue. Although hosts who used the... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
administration. Tip: Learn from what other managers are doing successfully While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early... View Details
Keywords: by Sean Silverthorne
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.”... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
designing, positioning, marketing, and selling the animated snooze-button thwarter, as well as the challenge of expanding the company's product line. The cases deal with universal entrepreneurial consumer product questions: Should the... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
Last year, it took a teenager's 10-minute video of a Black man's murder to shine a light on the raw hostility that Black people face daily in America. George Floyd's death at the hands of a white police officer forced many to acknowledge... View Details