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Publications

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  • All HBS Web  (106)
    • News  (8)
    • Research  (87)
    • Events  (2)
  • Faculty Publications  (18)

Show Results For

  • All HBS Web  (106)
    • News  (8)
    • Research  (87)
    • Events  (2)
  • Faculty Publications  (18)
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  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 12 Jul 2011
  • First Look

First Look: July 12

ruling was also followed by an increase in average leverage and a reduction in covenant use. Finally, we estimate the welfare implications of this change and find that firm values increased when the rules were introduced. We conclude that... View Details
Keywords: Carmen Nobel
  • 23 Aug 2006
  • Op-Ed

The Real Wal-Mart Effect

imposes on society by securing subsidies, driving employees toward public welfare systems, creating urban sprawl, and destroying jobs in competing operations. Thus, juxtaposing these customer savings against... View Details
Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
  • January – February 2011
  • Article

Creating Shared Value

By: Michael E. Porter and Mark R. Kramer
The capitalist system is under siege. In recent years business has been criticized as a major cause of social, environmental, and economic problems. Companies are widely thought to be prospering at the expense of their communities. Trust in business has fallen to new... View Details
Keywords: Customer Value and Value Chain; Economic Growth; Economic Systems; Corporate Social Responsibility and Impact; Environmental Sustainability; Trust; Human Needs; Welfare; Competitive Advantage; Value Creation
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Porter, Michael E., and Mark R. Kramer. "Creating Shared Value." Harvard Business Review 89, nos. 1-2 (January–February 2011): 62–77.
  • 2009
  • Book

Supercorp: How Vanguard Companies Create Opportunity, Profits, Growth, and Social Good

By: Rosabeth M. Kanter
Supercorp is based on a 3-year study involving more than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and... View Details
Keywords: Profit; Leadership; Mission and Purpose; Opportunities; Welfare
Citation
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Kanter, Rosabeth M. Supercorp: How Vanguard Companies Create Opportunity, Profits, Growth, and Social Good. New York: Crown Business, 2009.
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

welfare of the overall firm and to its members if less powerful participants are to follow. So far we have focused on the implications of the drives to bond and to acquire and the interplay between them. The drives to learn and to defend... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 21 Aug 2012
  • First Look

First Look: August 21

customs and port authority data on the international shipments of all U.S. publicly-traded firms, we show that firms are significantly more likely to trade with countries that have a strong resident population near their firm... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2013
  • First Look

First Look: April 30

and its implied elasticities are in the ballpark of a range of micro estimates. We find industrial policy subsidizing either the R&D or the continued operation of incumbents reduces growth and welfare. For example, a subsidy to incumbent R&D equivalent to 5% of... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

Abstract In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of... View Details
Keywords: Sean Silverthorne
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

acceptable outcomes in their negotiations. The negotiation space in a family business system is often extensive and typically complex, involving family members, employees, and owners of the business, and also may involve key stakeholders of the family business system... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

Milan in the late 1700s to recover the Academy’s ideas and the policies they informed. At the core of their preoccupations lay the often lethal tension among states, markets, and human welfare in an era when the three were becoming... View Details
Keywords: Dina Gerdeman
  • 25 Aug 2009
  • First Look

First Look: August 25

  Working PapersAnger and Regulation Authors:Rafael Di Tella and Juan DubraNBER Working Paper Series, No. 15201, August 2009 Abstract We propose a model where voters experience an emotional cost when they observe a firm that has displayed insufficient concern for other... View Details
Keywords: Martha Lagace
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs... View Details
Keywords: Martha Lagace
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas... View Details
Keywords: Dina Gerdeman
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

identify the change to welfare when demand-enhancing effects are considered generally. Finally, we present some solutions to the challenge of identifying welfare effects, and we suggest guidelines for future... View Details
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

more likely to customize their treatment of victims when they were able to stay connected with their own emotional experience. Our conclusion, however, is that this approach is not for everyone. In fact, we identified four different... View Details
Keywords: by Martha Lagace
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

sociologists present a clear analysis of Cuba's economic and social circumstances and suggest steps for Cuba to reactivate economic growth and improve the welfare of its citizens. These authors focus first on trade, capital inflows,... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

Relationships Using CRM By: Avery, Jill, and Susan Fournier Abstract—With incidences in the 20%-25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their View Details
Keywords: Anna Secino
  • 20 May 2008
  • First Look

First Look: May 20, 2008

prescriptive suggestions for candidates to approach job negotiations as a two-level game and to minimize disadvantageous effects of gender on job negotiation outcomes. Download the paper: http://www.hbs.edu/research/pdf/08-095.pdf Optimal Life-Cycle Investing with... View Details
Keywords: Martha Lagace
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