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- All HBS Web
(283)
- News (46)
- Research (194)
- Multimedia (1)
- Faculty Publications (41)
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- 08 Aug 2018
- News
Getting Life Back in Balance
says. The job is wide ranging, putting Gower in charge of everything from roads and cemeteries to libraries and sewerage systems. “Running a council is no different than running a global corporation. You just have a different customer... View Details
Keywords: Jennifer Myers
- 01 Jun 2017
- News
Case Study: Something New
sold for $5,000 in a boutique might cost as little as $200 in labor and supplies. By working directly with the factories, Anomalie can produce a custom gown for about $1,200. In the first two months that it was open for business, Anomalie... View Details
Keywords: April White
- 26 Apr 2011
- News
BioMine Strikes Gold
category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes car searches for customers using... View Details
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency and communities it has spawned, and new... View Details
- 01 Sep 2010
- News
You’ve Been YouTubed
media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United... View Details
- 01 Sep 2011
- News
Coming Full Circle
Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia Business School, Modupe Akinola... View Details
- 01 Dec 2018
- News
Sustaining Business And Society For The Long Term
clean energy technology, and customer demand for products and services. Another case looks at Norsk Gjenvinning, Norway’s largest supplier of recycling and environmental services, which was purchased by a private equity fi rm in 2012.... View Details
- 01 Jun 2003
- News
Student Conferences, at a Glance
Manufacturing, IBM; Sanjay Kumar, chairman & CEO, Computer Associates International, Inc.; Alfred S. Chuang, founder, chairman, & CEO, BEA Systems “Web services are underhyped at this point. Customers are quietly starting to use this... View Details
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
- 03 Mar 2020
- News
Can This Man Change the American Diet?
in the Boston area, Clover serves an always-changing, all-vegetarian menu to a 90 percent non-vegetarian customer base. In this episode of Skydeck, associate editor Julia Hanna takes listeners behind the scenes at a Clover food... View Details
Keywords: Agriculture
- 14 Mar 2019
- News
The Merchant of Osaka
inventory problems and dire financial crises—and whatever the symptom, the root cause was usually that the company had lost touch with its customers. “It’s one of the main reasons the country continues to fall behind,” she says. Her job was to go in, determine what the... View Details
Keywords: Health, Social Assistance
- 01 Dec 2019
- News
Shaping Leaders Who Understand Business and the Environment
standards and committed to transparency on environmental issues. Few new graduates will immediately become CEOs, with the direct responsibility to reshape a company’s ESG policies in such dramatic ways, but Serafeim wants to show students... View Details
Keywords: April White
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
emphasizes the importance of intellectual property rights, and the "fairly transparent and efficient" nature of the FDA. Maintaining this competitive advantage, he noted, requires the reversal of two alarming trends: a decline in the... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s initial, basic strategy. “In... View Details
Keywords: Julia Hanna
- 01 Jun 2018
- News
Ask the Expert: Star Search
enabling employees to move throughout the organization. Knowing employees want to make a difference is fantastic, but how do you measure and convey that difference to them? —Kate O’Donnell (MBA 2016) GULLIVER: We do that through View Details
Keywords: Dan Morrell
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the... View Details
Keywords: April White
- 01 Jun 2013
- News
Collective Wisdom
prize. In a community-based setting, you give up IP in exchange for complementary assets that create value for customers. Then there's the fear that my competitors will find out what I'm working on. Open companies have adopted a nuanced attitude that embraces View Details
- 01 Dec 2007
- News
Rediscovering America
not to mention our own self-esteem — are on the line.” Kanter’s recommendations, which span economic, social, and government concerns, include securing the country’s future by nurturing innovation; getting the work-family balance right; encouraging good companies by... View Details
- 01 Sep 2015
- News
The Business of Love
re-create the transparency and social accountability that would come if a couple met offline through a mutual friend. The app populates a user’s dating profile with information and current photos from Facebook; recently Hinge added... View Details
Keywords: April White
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
not photoshopped to perfection but are flawed, vulnerable, and in-your-face. This total transparency generates a level of authenticity and intimacy with audiences that traditional marketing tactics cannot match. He also discusses the... View Details