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Publications

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  • All HBS Web  (857)
    • People  (2)
    • News  (135)
    • Research  (585)
    • Events  (1)
  • Faculty Publications  (134)

Show Results For

  • All HBS Web  (857)
    • People  (2)
    • News  (135)
    • Research  (585)
    • Events  (1)
  • Faculty Publications  (134)
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  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

health preferences and tastes. Some customers may prefer smaller portions. Meanwhile, the prices for certain organic foods and things like wild-caught fish seem to be going up in a very transparent way, and people seem less concerned... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • 01 Feb 2002
  • News

It's academic. (Not!)

dollars in lost sales and customer goodwill. Ton is currently working with a nationwide chain to estimate the magnitude of this problem and identify its drivers. "We have found large and systematic variation in performance in 250 stores... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jan 2014
  • News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

came in? Cunningham: I was not on site, but certainly a lot of folks on the team were. We really closely monitored the results and we look at results across three different dimensions. We always look at the consumer dimension, so what are View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 24 Sep 2020
  • News

The Race for a Vaccine

was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully... View Details
Keywords: April White; COVID-19; Scientific Research and Development Services
  • 01 Dec 2018
  • News

Case Study: Your Data, Your Health

during a Blavatnik Fellowship in Life Science Entrepreneurship at HBS. The startup employs a system for collecting reproductive cell samples from a tampon, which the customer sends to the lab for genomic analysis. The lab then provides... View Details
Keywords: Jen McFarland Flint
  • 04 Sep 2019
  • News

Advancing Diagnostics that Can Save Lives

facilities detect and control outbreaks of health care–associated infections. Lee notes that services like epiXact are not DZD’s primary objective, but they are critical to “developing customer instincts and building commercial muscle”... View Details
Keywords: Susan Young
  • 01 Sep 2014
  • News

New Idea: On-Demand Package Delivery

potential customers on Facebook and LinkedIn, and purchase mover’s dollies to help them make deliveries. The cofounders successfully tested Boxxify throughout April and May in Boston’s Back Bay, where their... View Details
Keywords: Francis Storrs
  • 01 Dec 2015
  • News

Multimedia Simulation Provides Real-World Reality Check

four of these teams are then aggregated into an industry. Team members study data and collaborate on beer design, pricing, and packaging, as well as on decisions concerning manufacturing and marketing. After each round, reports are generated that include balance... View Details
  • 01 Dec 2016
  • News

Carving a Niche

Above: Faction athlete Candide Thovex racks up millions of YouTube views while inspiring others to face their fears and try new things. (photo by Christoffer Sjöström) Faction athletes test gear in extreme locations for day-to-day use.... View Details
Keywords: Julia Hanna
  • 03 Mar 2020
  • News

Can This Man Change the American Diet?

in the Boston area, Clover serves an always-changing, all-vegetarian menu to a 90 percent non-vegetarian customer base. In this episode of Skydeck, associate editor Julia Hanna takes listeners behind the scenes at a Clover food... View Details
Keywords: Agriculture
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

opportunities, impact, and risks of GenAI. Several of these research efforts are highlighted below. Karim Lakhani Karim Lakhani Edward McFowland III Edward McFowland III How Will Generative AI Change Consulting? To test the capabilities... View Details
Keywords: April White
  • 01 Mar 2016
  • News

Faculty Q&A: Price Check

application in an industry with the most room for improvement. Online retail, particularly online fashion, definitely fit the bill. Why is fashion a good place to focus? The industry faces several challenges that many other retailers don’t. There is quite a bit of... View Details
Keywords: Julia Hanna; Nonstore Retailers; Retail Trade
  • 16 Feb 2011
  • News

Healthy Growth

has been chairman and CEO of IDEXX, a Maine-based firm that develops diagnostics and information technology for veterinarians, as well as testing technologies that ensure safe water, milk, and livestock production. According to the... View Details
Keywords: veterinary medicine; Health, Social Assistance
  • 10 Dec 2010
  • News

Notes from the Trenches

on his company’s board. Good Start, which closed an $18 million Series A round of fundraising in September, will use advanced DNA sequencing technology for a pre-pregnancy test to more accurately screen for a range of potential genetic... View Details
Keywords: Julia Hanna; Management, Scientific, and Technical Consulting Services; Professional Services; Scientific Research and Development Services
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

Bridgestone/Firestone. "That was a tremendously difficult period for our customers and for us as a leadership team," recalled Nasser, before adding that Ford's commitment to consumers made it an easy decision to replace some 13 million... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2017
  • News

Enhancing Students’ Cultural Intelligence

from throughout their first year to on-site, customer-related projects with companies around the world. Before their trip, Franklin’s six-person team tested their research methodology in interviews with Boston-area teens and parents.... View Details
  • 15 Nov 2016
  • News

Classroom Lessons Put Into Practice Abroad

accessible to new audiences, adapting company goals to accommodate consumer behavior. They outfitted a test truck and spread the word about its location via social media. The idea was enthusiastically embraced by View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 21 Feb 2014
  • News

The First Five Years: Evelyne White (MBA 2010)

core theme behind Bookalokal events." Where's the company today? "We've done really well in our first test city of Brussels. It turns out travelers are not the only ones interested in our site. Local people love it—particularly people... View Details
Keywords: Glocal; Food Services and Drinking Places; Hospitality
  • 01 Jun 2022
  • News

Turning Point: Sparking Change

Gillette, Pillsbury, and L’Oréal. In 2001, I launched The ComfortCake Company, selling pound cakes based on my original recipes to customers ranging from United Airlines to Walmart. But teaching was always at the back of my mind as a... View Details
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