Customer Base Analysis - Publications - Faculty & Research

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

01 Sep 2023
News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

05 Oct 2023
News

On the Move: Massimo (Max) Magni (MBA 2003)

Our “On the Move” series highlights HBS alumni who are taking on new roles and responsibilities. Here we speak with Massimo (Max) Magni (MBA 2003), who has been named Macy’s new chief customer and digital officer. In this role, Magni will take charge of Macy’s digital... View Details

Keywords: Retail Trade

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Why some restaurants in LA are going cash-free

Playing Catch-Up, Nokia and H.P. Try to Innovate

KabbageⓇ Launches the Only Interactive Index Analyzing Revenue Trends of U.S. Small Businesses

Are we about to see the rise of robot bosses?

When It’s OK to Trust Your Gut on a Big Decision

SCOTUS and the Duopoly's Deadlock — CEO Daily, Monday, 2nd October

“The Promise of Microfinance and Women’s Empowerment; What Does the Evidence Say?;”

Delivering a Personalized Shopping Experience with AI

Beware the Big Tech Backlash

Disruption Starts with Unhappy Customers, Not Technology

Key Inflation Gauge Overstating Prices, Harvard’s Cavallo Says

Rethinking the MBA: Business Education at a Crossroads named one of the best business books of 2010 by Strategy + Business magazine

The Language of Global Success: How a Common Tongue Transforms Multinational Organizations

How Banks Can Compete Against an Army of Fintech Startups

CEOs Face Off Against Trump (or Not)

How To Drive Digital Transformation In A Changing World

Gillette, Brexit and Molasses

Thinking Ahead

Solving for Z

On the Move: Massimo (Max) Magni (MBA 2003)

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