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Show Results For
- All HBS Web
(1,583)
- People (2)
- News (274)
- Research (1,025)
- Events (3)
- Multimedia (4)
- Faculty Publications (319)
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- 17 May 2022
- News
Delivering a Personalized Shopping Experience with AI
- 19 Dec 2018
- News
Beware the Big Tech Backlash
- 24 Sep 2018
- News
How To Drive Digital Transformation In A Changing World
- 31 Jan 2017
- News
CEOs Face Off Against Trump (or Not)
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
- 01 Dec 2023
- News
The Imposter Among Us
Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details
- 05 Oct 2023
- News
On the Move: Massimo (Max) Magni (MBA 2003)
Our “On the Move” series highlights HBS alumni who are taking on new roles and responsibilities. Here we speak with Massimo (Max) Magni (MBA 2003), who has been named Macy’s new chief customer and digital officer. In this role, Magni will take charge of Macy’s digital... View Details
Keywords: Retail Trade
- 01 Dec 2023
- News
Drop Everything, Read This
The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details
- 01 Jun 2023
- News
Bridging the ESG Data Gap
interdisciplinary perspectives required to create practical climate solutions,” she explains. As Metric’s customer base expands, providing a one-stop shop for ESG and impact data management is Murday’s goal.... View Details
Keywords: Deborah Blagg
- 01 Sep 2023
- News
Case Study: The Home Team
residential buyers make informed decisions in similar circumstances, Kennealey concluded. So he launched Nester in the beginning of 2023. The service projects 15 years’ worth of maintenance and repair costs based on data points found... View Details
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2023
- News
Buy Big, Sell Small
could help when no one else had solutions,” Shruti says. After rapid growth over the last two years, Bangalore-based ApnaKlub now has 200 full-time employees, a network of 500 wholesalers, and a customer View Details
- 19 Apr 2023
- News
A Kick Start for Latin American Startups
to achieve in order to raise a subsequent round." Part of that hands-on guidance comes in the form of market strategy, fundraising, and talent and customer acquisition. It helps that Saggioro Leal and Lemann have an extensive network in... View Details
Keywords: Maureen Harmon
- 20 Apr 2023
- News
How Joe Hinrichs is Getting CSX Back on Track
customer of CSX—which offers him a unique perspective. "I've been very vocal inside CSX about what it's like to be a customer of the railroad over the years," he told the paper. "They want us to do what we... View Details
- 01 Oct 1996
- News
Trading Up — Kenneth D. Brody (MBA 1971)
organization more customer responsive and attuned to the needs of smaller businesses, as well as for shifting the bank's focus away from dealings with foreign governments and toward more private transactions. In 1996, President Clinton... View Details
Keywords: Garry Emmons
- 01 Dec 2022
- News
My First Job
work. I also learned that spending an hour talking to your girlfriend on the company phone when the boss is trying to call in is a quick way to get seriously reprimanded. Kwinters customers had two options: a ready-made steamed dog or a... View Details
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
Culinary Group the largest ski area operator in the United States. O'Donnell is happy to list the ingredients of his success. "I follow the golden rule in treating my customers and employees the way I want to be treated," he begins.... View Details
- 01 Mar 2004
- News
Derek Ferguson
Music, a retailer based in the Midwest. “Its biggest profit drivers were rap and hip-hop,” he remarks. “I remember thinking that there was a real opportunity to cater more directly to that customer base.” To... View Details
- 07 Apr 2015
- News
Warrior Spirit
of technology, order, and modernity, not ancient disciplines involving hand-to-hand combat. At the time, Sityodtong was setting up the Asian office of Izara Capital Management, the $500 million hedge fund he founded in New York; Evolve was an interesting... View Details