Customer Base - Publications - Faculty & Research

19 Dec 2018
News

How To Drive Digital Transformation In A Changing World

31 Jan 2017
News

CEOs Face Off Against Trump (or Not)

01 Dec 2023
News

having a sense of optimism, not taking oneself very seriously, and committing to the job are remedies to address this phenomenon. It actually helped me become more circumspect, more of a listener than a talker. I worked toward being more empathetic with my View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Dec 2023
News

Thinking Ahead

data, while still ensuring the integrity and accuracy of the model, is one of many paths Neel is pursuing: “This will continue to be a tricky area for companies that want to harness generative AI tools based on View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

05 Oct 2023
News

On the Move: Massimo (Max) Magni (MBA 2003)

Our “On the Move” series highlights HBS alumni who are taking on new roles and responsibilities. Here we speak with Massimo (Max) Magni (MBA 2003), who has been named Macy’s new chief customer and digital officer. In this role, Magni will take charge of Macy’s digital... View Details

Keywords: Retail Trade

01 Dec 2023
News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader... View Details

Keywords: Publishing Industries (except Internet); Information

01 Jun 2023
News

Buy Big, Sell Small

could help when no one else had solutions,” Shruti says. After rapid growth over the last two years, Bangalore-based ApnaKlub now has 200 full-time employees, a network of 500 wholesalers, and a customer View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

01 Sep 2023
News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details

Keywords: Jen McFarland Flint; Real Estate

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

Mitsuharu’s long-term goal of improving the quality of the Japanese sweets, made from azuki bean paste and sugar, and expanding the company’s client base to reach global customers be in line with Toraya’s... View Details

Keywords: Jennifer Gillespie

01 Jun 2023
News

Bridging the ESG Data Gap

interdisciplinary perspectives required to create practical climate solutions,” she explains. As Metric’s customer base expands, providing a one-stop shop for ESG and impact data management is Murday’s goal.... View Details

Keywords: Deborah Blagg

19 Apr 2023
News

A Kick Start for Latin American Startups

When Monica Saggioro Leal (MBA 2018) and her business partner, Lara Lemann, started MAYA Capital, a tech-focused, Brazilian VC firm launched in 2018, they wanted to take a hands-on approach with their startup investments in their first 12 months. Even so, they were... View Details

Keywords: Maureen Harmon

20 Apr 2023
News

How Joe Hinrichs is Getting CSX Back on Track

customer of CSX—which offers him a unique perspective. "I've been very vocal inside CSX about what it's like to be a customer of the railroad over the years," he told the paper. "They want us to do what we... View Details

Keywords: Rail Transportation; Transportation

01 Dec 2004
News

Marquis Jet Takes Off

uniquely positioned to broaden the customer base for private-jet travel to their former clients: young, highly paid athletes and performers. By contrast, their research showed that the typical private-jet... View Details

Keywords: Roger Thompson; Air Transportation; Transportation

11 Apr 2024
News

Mission Control

was used to calculating something and predicting how the world will look like—and put hundreds of millions of dollars behind it. So, when I made a prediction based on my analysis of how the work would look like in five years and in 10... View Details

07 Apr 2015
News

Warrior Spirit

of technology, order, and modernity, not ancient disciplines involving hand-to-hand combat. At the time, Sityodtong was setting up the Asian office of Izara Capital Management, the $500 million hedge fund he founded in New York; Evolve was an interesting... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

23 Mar 2023
News

Winners Crowned in 2023 Alumni New Venture Competition

home the top cash prize of $75,000. Runner Up winner Hue earned a $25,000 prize. Led by cofounders Janvi Shah, Nicole Clay, and Sylvan Guo (all MBA 2022), Hue helps brands and retailers embed TikTok-style shoppable videos on its e-commerce websites to give View Details

01 Dec 2022
News

My First Job

Edited by Jen McFarland Flint; illustrations by Ross MacDonald Here’s the humbling truth: no matter how high your career soars, how many awards you win or companies you sell or differences you make in this world, everyone has to start somewhere. And in those first... View Details