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    Janice H. Hammond

    Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

    Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation

      Jeffrey T. Polzer

      Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across organizational networks to accomplish their individual and collective... View Details

        Srikant M. Datar

        Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

        Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry
        • 31 Jan 2022
        • Research & Ideas

        Where Can Digital Transformation Take You? Insights from 1,700 Leaders

        Digitally mature companies have the right technical expertise (such as experienced data scientists or analysts), tools (dashboards and data visualization applications), and platforms (computing infrastructure and operating systems) to View Details
        Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
        • Web

        Technology & Operations Management Curriculum - Faculty & Research

        contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services. Topics encompass: Process analysis View Details

          Joseph L. Bower

          JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

          Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing
          • Web

          Entrepreneurial Management Curriculum - Faculty & Research

          required to succeed as an entrepreneurial manager. The knowledge, skills, tools, and frameworks that TEM develops are built upon the foundation of your other RC courses including TOM, LEAD, LCA, FRC, Marketing, Strategy, and Finance, View Details
          • Web

          Community | Social Enterprise | Harvard Business School

          students committed to driving positive societal change. Through panels & workshops, community-building events, and collaborative projects across HBS and the broader Harvard community, we equip members with the skills and knowledge to View Details
          • 09 Nov 2023
          • News

          From the Brink

          Antonio Weiss (MBA 1994), Adam Chepenik (MBA 2010), Sebastián Negrón-Reichard (JD/MBA 2024) As the senior top official in the US Treasury Department on domestic finance issues, Antonio Weiss (MBA 1994) could see Puerto Rico’s financial meltdown coming, like watching a... View Details
          Keywords: Ralph Ranalli

            David A. Thomas

            David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School.  His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change.  He recently served as a... View Details

            Keywords: biotechnology; consulting; consumer products; education industry; financial services; media
            • 04 Apr 2011
            • HBS Case

            Reinventing the National Geographic Society

            TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
            Keywords: by Sean Silverthorne; Publishing
            • 08 Sep 2014
            • Research & Ideas

            The Strategic Way To Hire a Sales Team

            integral to strategy execution, and Costco, where low price and product availability make selling activities less complex and variable. Or, more generally, think again about transaction versus solution customers in your pipeline,... View Details
            Keywords: by Carmen Nobel
            • 16 Feb 2010
            • Research & Ideas

            The Outside-In Approach to Customer Service

            effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building View Details
            Keywords: by Sarah Jane Gilbert; Consumer Products
            • 26 May 2015
            • First Look

            First Look: May 26

            functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with... View Details
            Keywords: Sean Silverthorne
            • 10 Sep 2020
            • Research & Ideas

            The COVID Two-Step for Leaders: Protect and Pivot

            improvement and innovation. Below are three suggestions for enabling continuous improvement in your company: Call on cross-functional teams to help solve problems In order to achieve greater efficiency, one best practice is to build a... View Details
            Keywords: by Boris Groysberg and Katherine Connolly Baden
            • 02 Apr 2007
            • Lessons from the Classroom

            Making the Move to General Manager

            this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important cross-functional or... View Details
            Keywords: by Martha Lagace
            • Web

            IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology

            a difference in the world. The Solution The HBS IT Communications team led a small team of cross-functional IT colleagues in creating a structure for the new public website that would include all the information the community needed with... View Details
            • 25 Jul 2006
            • First Look

            First Look: July 25, 2006

            mishaps due to poor cross-functional integration in the supply/demand planning activities. The poor integration resulted from organization differentiation among the functions... View Details
            Keywords: Sean Silverthorne
            • 29 Sep 2015
            • First Look

            September 29, 2015

            dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical... View Details
            Keywords: Sean Silverthorne
            • Profile

            Jonathan Evans

            greater fluency in the integrative work critical to creating cutting-edge products with sound strategy and management. And it has also underscored a deep humility for the potency of teamwork to drive impact. What are you most looking... View Details
            Keywords: Technology; Entertainment / Media