Cross-functional Integration - Publications - Faculty & Research

Benson P. Shapiro

Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

Janice H. Hammond

Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation

Program

Managing Innovation

Understand the potential of disruptive innovation Integrate your customers into the innovation process Take advantage of digital transformation Expand your personal and professional network Extend your network by living and working with... View Details

Srikant M. Datar

Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry

Jeffrey T. Polzer

Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across organizational networks to accomplish their individual and collective... View Details

31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

Digitally mature companies have the right technical expertise (such as experienced data scientists or analysts), tools (dashboards and data visualization applications), and platforms (computing infrastructure and operating systems) to View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

Web

Technology & Operations Management Curriculum - Faculty & Research

contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services. Topics encompass: Process analysis View Details

Web

Entrepreneurial Management Curriculum - Faculty & Research

required to succeed as an entrepreneurial manager. The knowledge, skills, tools, and frameworks that TEM develops are built upon the foundation of your other RC courses including TOM, LEAD, LCA, FRC, Marketing, Strategy, and Finance, View Details

Web

Profiles - MBA

to working at a healthcare VC and then in software at Microsoft, I've experienced technology being integrated into a wide array of disciplines. What I've found is that it is often too easy to fall in love with the technology itself and... View Details

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details

Keywords: by Sean Silverthorne; Publishing

David A. Thomas

David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School. His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change. He recently served as a... View Details

Keywords: biotechnology; consulting; consumer products; education industry; financial services; media

Web

Community | Social Enterprise | Harvard Business School

students committed to driving positive societal change. Through panels & workshops, community-building events, and collaborative projects across HBS and the broader Harvard community, we equip members with the skills and knowledge to View Details

09 Nov 2023
News

From the Brink

government was going to run out of money, and coming up with policy solutions. “We had a cross-functional team. We had experts on sovereign restructurings from the international division. We drew in the economic team, the legislative... View Details

Keywords: Ralph Ranalli

Joseph L. Bower

JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade. He has served in many administrative roles... View Details

Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

integral to strategy execution, and Costco, where low price and product availability make selling activities less complex and variable. Or, more generally, think again about transaction versus solution customers in your pipeline,... View Details

Keywords: by Carmen Nobel

26 May 2015
First Look

First Look: May 26

functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with... View Details

Keywords: Sean Silverthorne

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

improvement and innovation. Below are three suggestions for enabling continuous improvement in your company: Call on cross-functional teams to help solve problems In order to achieve greater efficiency, one best practice is to build a... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important cross-functional or... View Details

Keywords: by Martha Lagace

Profile

Jonathan Evans

greater fluency in the integrative work critical to creating cutting-edge products with sound strategy and management. And it has also underscored a deep humility for the potency of teamwork to drive impact. What are you most looking... View Details

Keywords: Technology; Entertainment / Media

Publications