Publications

31 Oct 2018
What Do You Think?

What is the Function of Fear in Leadership?

leader’s role should involve reducing fear among associates to a minimum. Beatriz commented that, “quite often, team members paralyze due to fear and start delegating upward New KPIs, action plans, and strategies that don’t decipher the... View Details

Keywords: by James Heskett

01 Dec 2008
News

The CEO and the Functions of Leadership

work of the organization. The recruiting and retention of the management team is therefore another vital function of leadership. “In each of these areas, the challenge is not only design and implementation... View Details

01 Jun 2008
News

Team MBA

around us. It was also helpful when you felt a bit lost because you could bounce an e-mail out to the team and ask what went on in other sections. Beyond academics, I think it forced us to get to know people from different backgrounds we... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

other functional managers, in hopes that they'll work as a team and discover effective ways to cooperate better. "By narrowing their focus in terms of their business portfolio, companies increase the... View Details

Keywords: by Carmen Nobel

Blog

Crossing the Bridge from Program Learning to Practical Application

tries to bring the human side of risk management to the fore. "I recently visited our team in Singapore and used the opportunity to present some lessons I took away from the Columbia space shuttle mission case and the importance of... View Details

June 1978
Article

Large Group Bargaining in a Characteristic Function Game

By: J. K. Murnighan and A. E. Roth

Keywords: Groups and Teams; Negotiation; Games, Gaming, and Gambling

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31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study... View Details

Keywords: by Martha Lagace

October 2009
Case

Medisys Corp.: The IntensCare Product Development Team

By: Anne Donnellon and Joshua D. Margolis

Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations, and organizational change. MediSys, a U.S.-based medical equipment maker, has been developing IntensCare, a new... View Details

Keywords: Project Management; Interdepartmental Relations; Organizational Change; Leadership; Conflict Management; Interpersonal Communication; Groups and Teams; Product Design; Product Development; Organizational Change and Adaptation; Health Care and Treatment; Power and Influence; Medical Devices and Supplies Industry; United States

16 Dec 2015
News

The Kinds of Teams Health Care Needs

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

functioning of the team. Together with Leigh Plunkett Tost of the University of Michigan and Richard P. Larrick of Duke University, Gino explores this question in When Power Makes Others Speechless: The Negative Impact of Leader Power on... View Details

Keywords: by Michael Blanding

August 2006
Article

Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

By: Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students... View Details

Keywords: Geographic Location; Nationality; Groups and Teams; Trust; Conflict and Resolution

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Read Now

01 Sep 2023
News

Case Study: The Home Team

repairs, replaces, and improves their property. Ensuring their data has sufficient unique IP in its granularity is key! The team needs to think about what would prevent adjacent competitors like Angi and Thumbtack from using their... View Details

Keywords: Jen McFarland Flint; Real Estate

November 2016 (Revised February 2017)
Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan

BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details

Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger

Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details

Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry

January 2020
Case

A Tough Call: SEAL Team Leader in Kandahar (A)

By: George A. Riedel

The case, which is a disguised version of real events, is set in Kandahar, Afghanistan (2013) during the long running Afghan war. Lt. Paul Rickson, a Navy SEAL Platoon Commander, is leading a team of 30 U.S. and Afghan soldiers on a mission to clear hostile forces in... View Details

Keywords: War; Leadership; Risk and Uncertainty; Safety; Decision Choices and Conditions; Afghanistan

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

help expand DonorsChoose from coast to coast. The Partners invited Goldman to give them a briefing about DonorsChoose during the October reunion weekend. 6ae18215bee1551da4734aee5ad28b10 Founded three years ago by a Bronx high-school teacher, DonorsChoose View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

Work degree and is a Licensed Independent Clinical Social Worker (LICSW) in the Commonwealth of Massachusetts. She oversees the various programs and functions of the Support Services team and provides... View Details

2025
Working Paper

Crossing the Design-Use Divide: How Process Manipulation Shapes the Design and Use of AI

By: Rebecca Karp

Existing literature often separates research on the design of innovations from their implementation and use, neglecting the role of selection—how organizations choose which innovations to implement. Although scholars suggest scientific approaches for selecting novel... View Details

Keywords: Decision Choices and Conditions; Technology Adoption; Groups and Teams; Prejudice and Bias