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  • All HBS Web  (198)
    • News  (43)
    • Research  (98)
  • Faculty Publications  (16)

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  • All HBS Web  (198)
    • News  (43)
    • Research  (98)
  • Faculty Publications  (16)
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  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

Furthermore, I expect a bifurcation of the workforce in the near future: individuals who embrace AI to enhance their productivity, potentially yielding substantial gains, and those who resist AI and risk falling behind. The latter group... View Details
Keywords: by Kristen Senz; Technology
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

the Primary Dealer Credit Facility (PDCF), the Term Securities Lending Facility (TSLF), and the Asset Backed Commercial Paper Money Market Mutual Fund Liquidity Facility (AMLF). Purchase this case:... View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural experience among... View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

and hazards. Several techniques can enhance the power and efficacy of queries: Favor follow-up questions, know when to keep questions open ended, get the sequence right, use the right tone, and pay attention to group dynamics. Publisher's... View Details
Keywords: Dina Gerdeman
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

restructuring process be managed and the many barriers to restructuring overcome so that as much value is created as possible? 3. Marketing. How should the restructuring be explained and portrayed to investors so that value created inside the company is fully View Details
Keywords: by Stuart C. Gilson
  • 04 Oct 2011
  • First Look

First Look: October 4

elite-oriented cultural and educational institutions and social welfare-oriented organizations. We find that corporate density enhances the growth of both types of nonprofits, as does location in the Northeast U.S. and being a... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

intermediary broker, resulting in a schedule of haircuts and financing rates. The model produces comparative statics and time-series dynamics that are consistent with the empirical features of repo market data, including the credit crisis... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

telecommunications to tobacco and soft drinks. The dangers of excessive market concentration are greater in finance, however, because of the systemic importance of credit to the economy and the now widely held belief that governments must... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

a traditional business—the gym—into an $8 billion digital offering that pulled in more than $700 million in revenue during the last fiscal year. Foley credits the magic of today’s technology, including software, data, and communication... View Details
Keywords: by Dina Gerdeman
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

explicitly and frequently," to Clayton Christensen's insights about how poorly companies handle the technological discontinuities inherent in a faster moving world. Kotter also credits recent work by Nobel Laureate Daniel Kahneman, who... View Details
Keywords: by Kim Girard
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer relationship,” says Buell, who’s... View Details
Keywords: by Danielle Kost
  • 30 Aug 2016
  • First Look

August 30, 2016

results are mainly driven by urban weavers competing aggressively against rural coworkers. Our results highlight the important role of social identity in mitigating or enhancing competition. Publisher's link:... View Details
Keywords: Carmen Nobel
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

  PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

system of a large federal credit union, we delineate four important constraints likely to affect the lending process: (1) limited attention (or distraction), (2) task-specific human capital, (3) peer perception, and (4) learning over the... View Details
Keywords: Dina Gerdeman
  • 05 Sep 2012
  • First Look

First Look: September 5

Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law firm in China. After the merger, a refined A-B-C-D model is still in use as compensation system, although the challenge remains as for... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2015
  • First Look

First Look: April 21

and introduce the concept of "institutionalized materiality." Starting with this paper, and in the rest of the series, we will also recommend how the credit rating model can be enhanced in the... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

Credit Supply: Firm Level Evidence By: Ivashina, Victoria, and Bo Becker Abstract—Theory predicts that there is a close link between bank credit supply and the evolution of the business cycle. Yet... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their understanding of operations performance... View Details
Keywords: by Staff
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