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  • All HBS Web  (145)
    • People  (1)
    • News  (55)
    • Research  (68)
    • Multimedia  (3)
  • Faculty Publications  (23)
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  • August 12, 2021
  • Article

The Endless Digital Workday

By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
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Narayan, Arjun, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers. "The Endless Digital Workday." Harvard Business Review Digital Articles (August 12, 2021).
  • 16 Jun 2009
  • First Look

First Look: June 16

describe in detail how emotions and actions evolved recursively as coworkers sought to relieve themselves of negative emotions prompted by the lingua franca mandate and inadvertently behaved in ways that triggered negative responses in... View Details
Keywords: Martha Lagace
  • January 2017
  • Teaching Note

SOHO China: Transformation in Progress

By: Charles F. Wu and Alexander W. Schultz
In 2016 against the backdrop of a challenging Chinese macroeconomic environment, SOHO China, the largest owner and developer of Class-A real estate in Beijing and Shanghai, was struggling to convince analysts of the merits of their new “build-to-hold” strategy. Founded... View Details
Keywords: Merchant Builder; Real Estate Development; Public Markets; China; Shared Office Space; Growth and Development Strategy; Property; Construction; Stocks; Financial Markets; Marketing Strategy; Real Estate Industry; Construction Industry; China
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Wu, Charles F., and Alexander W. Schultz. "SOHO China: Transformation in Progress." Harvard Business School Teaching Note 217-034, January 2017.
  • 2009
  • Working Paper

Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
  • 31 Oct 2023
  • HBS Case

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

expensing meals, however, one of your coworkers grabs fast food while working through lunches and dinners, but later buys a gift card at a grocery store to make up the difference. He argues the client has already budgeted the money, so it... View Details
Keywords: by Michael Blanding; Consulting
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

comes to discussing geopolitical issues that might impact the business, Wing says. She suggests keeping the conversations professional, but also not avoiding topics that are relevant. In this case, in particular, management can model behavior for their employees. Money... View Details
Keywords: by Avery Forman
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details
Keywords: by Kristen Senz
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

deviations on the performance of individual stores in a new study. “One employee being late or absent can negatively affect not only store operations, but also their coworkers by making them stay to make up for the lost labor.” Ananth... View Details
Keywords: by Ben Rand; Retail
  • 29 Jul 2009
  • Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

and why we come to snap judgments about coworkers (and how to fight that natural instinct). The article was cited as a "Breakthrough Business Idea" for 2009 by Harvard Business Review. "The power poses paper came about in... View Details
Keywords: by Julia Hanna
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

they get there." Not only do CEOs struggle to learn how to run a company from a lonely role at the top, but they often quickly find that the network of coworkers they relied on for years are no longer faithful allies. “They don’t realize... View Details
Keywords: by Michael Blanding
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

effect of toxic workers, whose behavior tends to rub off on coworkers over time. If a company keeps a toxic worker, managers need to be on “red alert,” since coworkers have an increased propensity to become... View Details
Keywords: by Roberta Holland
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

certain strategies that people have begun to be aware of that increase inclusion for women—such as being conscious of not interrupting and refraining from disproportionately delegating support tasks to them—could also help non-binary View Details
Keywords: by Michael Blanding
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details
Keywords: by Pamela Reynolds
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

minimally disruptive technologies for process questions helped them achieve balance. Relationship interactions: Connecting through huddles, not yoga The importance of nurturing social relationships has come sharply into focus during the pandemic, as often isolated... View Details
Keywords: by Kristen Senz
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

bothering you about a particular problem, sometimes you have to slow down to recognize it,” Badaracco says. During a work meeting, rather than staying laser-focused on getting through the agenda, take time to look around the room and pay attention: Do View Details
Keywords: by Dina Gerdeman
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

"I am aware of how to use my cultural knowledge when interacting with people from other cultures," and "I adjust my cultural knowledge while interacting with people from a new or an unfamiliar culture." The team then surveyed up to 10 former View Details
Keywords: by Michael Blanding
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

identification and the pronouns they use. “That question says from the beginning that we choose to value our employees as individuals.” In daily meetings and communications, leaders and coworkers promote the value of diverse opinions and... View Details
Keywords: by Ranjay Gulati
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

to relocate for at least a year through its Tulsa Remote program, providing incentives such as $10,000 in cash, coworking space, assistance with finding a home, and community-building events. So far, the city has attracted close to 2,000... View Details
Keywords: by Kara Baskin
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

are considering a first-time cofounding relationship with someone you’ve worked with at a company in the past, this doesn’t give you a “pass” to skip this part of the process. Cofounding a business with a former coworker is like going... View Details
Keywords: by Julia Austin
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