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- All HBS Web (267)
- Faculty Publications (10)
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- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
their own way; they flounder and eventually leave, reinforcing the judgment that they weren’t worth investing in, she says. Adopting the development mindset To foster more equity, firms need to move away from an assessment culture and... View Details
Keywords: by Dina Gerdeman
- 19 Dec 2023
- Research & Ideas
The 10 Most Popular Articles of 2023
life that includes rest, relationships, and a rewarding career. Is AI Coming for Your Job?In a post-AI world, where an algorithm can draft marketing copy—or even pop songs and movie scripts—anything seems possible. Harvard Business School faculty members discuss how... View Details
Keywords: by Danielle Kost
- 16 Jul 2018
- Research & Ideas
Kids of Working Moms Grow into Happy Adults
Institute added a second international data set to their study. To make sure their findings could be replicated across both time and geographic distance, they compared two cross-national social surveys, the “Family and Changing Gender... View Details
Keywords: by Dina Gerdeman
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
senior executives at their organizations have the right mindset and skills to lead in the digital era. Those closer to the nuts and bolts of digital functions—the chief technology officers, chief information officers, and chief digital... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
democratized both inside and outside of companies. In the past, CEOs and other senior leaders were seen as the legitimate strategic decision-makers because they had more access to data and could decide if and when to share it. With much... View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
critics referred to the store as “Whole Paycheck.” The acquisition was initially met positively by Wall Street, amid hopes that Amazon’s data-driven mindset might be just the thing to enable Whole Foods to scale up and add more stores... View Details
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
less out of their control,” says Whillans. “It can make them feel more safe and secure, and move them out of a threat mindset into more of an opportunity mindset.” And management could have considered more... View Details
Keywords: by Michael Blanding
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
customers—helping them solve their problems and improving their lives through technology. “Then, when a customer walks into the store, they’re not a walking wallet. They are a human being, and you can help them,” says Joly. Five steps to harnessing human connection... View Details
- 24 May 2021
- Op-Ed
Can Fabric Waste Become Fashion’s Resource?
COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
so passionate about doing well here,’ that’s a different conversation than, ‘Oh, I’m sorry I’m being so emotional about this,'" she says. “It’s a mindset shift.” The “distress display” doesn’t have to be crying. It View Details
Keywords: by Roberta Holland
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
people in the area regained confidence that life was returning to normal. Niinami’s company also donated lunch to Soma City elementary school students for three days in April before the school could get lunch service going again. When he... View Details
Keywords: by Dina Gerdeman
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
School Professor William R. Kerr. “Nationalistic policies have gained strength all around the world,” Kerr says, pointing to Brexit in the UK and strains caused by the refugee crisis in Europe as indicators of anti-immigrant sentiment worldwide. “It’s very worrisome in... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
Michael Porter in 2008. In an economic downturn, figuring out what part of the industry that you want to serve becomes incredibly important.” It’s also important to not take actions in the short term that seem expedient but could... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
harm businesses more than help. Certainly, when a great match happens it can be magic, but just like any marriage, one should not enter the relationship rashly. When thinking about whether or not you need a cofounder, consider: How could... View Details
Keywords: by Julia Austin
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous psychology research has shown that... View Details
Keywords: by Carmen Nobel
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
introduction to Ms. Hesselbein in 1988. Case preparation, appearances in my classes, and writing for her later publications then followed. "As Hesselbein put it, 'the power of language is so important in this job.'" Welch and Hesselbein shared some of the same... View Details
Keywords: Re: James L. Heskett
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
own capabilities with those of its suppliers and partners to address some of those problems. The goal is to bring value to customers in ways that are beneficial for them while also creating additional value for the company itself. Q: View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
that fuel this new dual system in Accelerate: Building Strategic Agility for a Faster-Moving World, released this week. The book is Kotter's latest to address large-scale organizational change. Fifteen years ago, in Leading Change, Kotter offered eight steps companies... View Details
Keywords: by Kim Girard
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
from 260 employees to 38 in 10 days,” one CEO shared. “Decisions had to be made swiftly. It was heart-wrenching. My mindset has changed. Priorities have changed, personally and professionally.” Executives have turned to a handful of... View Details
Keywords: by Boris Groysberg and Sarah Abbott