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  • All HBS Web  (60)
    • News  (3)
    • Research  (52)
  • Faculty Publications  (15)

Show Results For

  • All HBS Web  (60)
    • News  (3)
    • Research  (52)
  • Faculty Publications  (15)
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  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

is credible. Does your counterpart truly believe you're ready to walk away from the deal? There are two components to signaling that you won't back down from a threat. This is the dilemma confronting negotiators who make threats: Your... View Details
Keywords: by Deepak Malhotra
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to pull out so-called hygiene... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

concessions will be more powerful when your counterpart views your initial demands as serious and reasonable. When it comes to labeling, there are a few rules to follow. First, let it be known that what you have given up (or what you have stopped demanding) is View Details
Keywords: by Deepak Malhotra
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

donations. This page also included an image of a globe. For each new item added to the donor’s online cart, a location marker would appear in a particular geographic region, signaling that the item would be donated to that part of the... View Details
Keywords: by Carmen Nobel
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely View Details
Keywords: by Leslie A. Perlow
  • 03 Nov 2015
  • First Look

November 3, 2015

evidence on the choices made by decision makers in such settings. Equilibrium assumptions that are commonly applied to analyze these situations yield the least cost-separating outcome as the unique equilibrium. In this equilibrium, the more informed party undertakes a... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2013
  • Research & Ideas

The Case for Combating Climate Change with Nuclear Power and Fracking

discuss the core challenges of fighting global carbon dioxide emissions in a shortsighted, ideologically polarized environment. To his mind, both in Europe and in the United States, government efforts to regulate carbon emissions have been View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 18 Mar 2014
  • First Look

First Look: March 18

males previously assumed to be most likely to donate. More broadly, our results suggest how the intersectional nature of donors' demographics, in particular, gender and migration status, shapes the configuration of the donor pool, View Details
Keywords: Sean Silverthorne
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Experiment 2 demonstrates that effects of indirect agency cannot be explained by perceived lack of foreknowledge or control on the part of the primary agent. Experiment 3 indicates that reflective moral judgment is sensitive to indirect agency, but only to the extent... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

Science (forthcoming) Abstract While monitoring and regulation can be used to combat socially costly unethical conduct, their intended targets are often able to avoid regulation or hide their behavior. This surrenders at least part of the... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

predictors. Taleb, in The Black Swan, worried that cataclysmic events (Sandy) are next to impossible to predict and too costly to prepare for, given the small probability that they will ever occur. Human beings by and large do not have... View Details
Keywords: by James Heskett
  • 01 Dec 2015
  • First Look

December 1, 2015

Abstract—Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

into your strategy right from the start. "There are certain things you won't know until you engage with the other side. In other words, negotiation is a dynamic, interactive process," Wheeler says. Whatever questions, offers, or threats you make are also View Details
Keywords: by Michael Blanding
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency... View Details
Keywords: by Martha Lagace
  • 07 Jul 2014
  • Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

census data on retail stores located in England, Sadun found that stricter planning restrictions against big-box stores actually coincided with independent retailers closing down or hiring fewer workers, a signal their business was... View Details
Keywords: by Carmen Nobel; Retail
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

disproportionately de-emphasize those problems that are more complex and where it is more costly to learn.” It’s unclear whether those types of startups are being underfunded on an absolute basis or merely a relative basis compared with... View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 13 Sep 2011
  • First Look

First Look: September 13

and increase earnings management and CEO compensation following these board appointments. Read the paper: http://www.people.hbs.edu/lcohen/pdffiles/malcofrazIII.pdf Paying to Be Nice: Consistency and Costly Prosocial Behavior... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

customers, and recommended new coffees based on their preferences, signaling a communal norm. When asked what they would pay for the coffee, pro-social participants increased the amount they paid under the second condition but only by 13... View Details
Keywords: by Michael Blanding; Consumer Products
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

managerial autonomy. Stronger competition also leads to less discretion in markets in which the possibilities for product differentiation are important. For a given number of firms, an increase in market size increases centralization, as the owner of the firm finds it... View Details
Keywords: Martha Lagace
  • 14 Jul 2009
  • First Look

First Look: July 14

firms face market uncertainty about consumers' preferences for innovation on two product attributes and technology uncertainty about the success of their R&D investments. Firms can conduct costly market research before setting R&D... View Details
Keywords: Martha Lagace
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