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  • All HBS Web  (4,844)
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  • All HBS Web  (4,844)
    • People  (6)
    • News  (712)
    • Research  (3,674)
    • Events  (43)
    • Multimedia  (20)
  • Faculty Publications  (2,589)
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    Controlling Versus Enabling

    Many firms can choose between an employment mode, in which the firm controls service provision by employing professionals, sales representatives or other types of agents, and an agency (or platform) mode, in which these agents take control... View Details

    • 2007
    • Working Paper

    Exclusivity and Control

    By: Andrei Hagiu and Robin S. Lee
    We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries, and show that whether or not a piece of content... View Details
    Keywords: Price; Revenue; Governance Controls; Digital Platforms; Competition
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    Hagiu, Andrei, and Robin S. Lee. "Exclusivity and Control." Harvard Business School Working Paper, No. 08-009, August 2007. (Revised February 2009.)
    • 21 Jul 2015
    • Working Paper Summaries

    Enabling Versus Controlling

    Keywords: by Andrei Hagiu & Julian Wright
    • June 2003
    • Module Note

    Control in Inter-organizational Settings

    By: V.G. Narayanan
    Describes the main themes of the module on control in interorganizational settings, which instructors can teach as part of a second-year MBA course on control. Identifies the root causes of control problems in interorganizational settings and identifies principles for... View Details
    Keywords: Curriculum and Courses; Governance Controls; Policy; Organizational Design; Problems and Challenges
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    Narayanan, V.G. "Control in Inter-organizational Settings." Harvard Business School Module Note 103-079, June 2003.
    • Fall 2011
    • Article

    Exclusivity and Control

    By: Andrei Hagiu and Robin S. Lee
    We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends... View Details
    Keywords: General Strategy; Entertainment And Leisure; Software; Quality; Competition; Price; Sales; Expansion; Digital Platforms; Revenue; Negotiation
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    Hagiu, Andrei, and Robin S. Lee. "Exclusivity and Control." Journal of Economics & Management Strategy 20, no. 3 (Fall 2011).
    • June 2025
    • Article

    What Board-level Control Mechanisms Changed in Banks Following the 2008 Financial Crisis? A Descriptive Study

    By: Shelly Li, Shivram Rajgopal, Suraj Srinivasan and Yu Ting Forester Wong
    Following the 2008 financial crisis, the Financial Crisis Inquiry Commission (FCIC) identified major shortcomings in bank board governance, contributing to systemic risk management failures. This study adapts a management control framework and empirically examines... View Details
    Keywords: Board Of Directors; Management Control; Governing and Advisory Boards; Governance Controls; Risk Management; Change Management; Banks and Banking; Financial Crisis
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    Li, Shelly, Shivram Rajgopal, Suraj Srinivasan, and Yu Ting Forester Wong. "What Board-level Control Mechanisms Changed in Banks Following the 2008 Financial Crisis? A Descriptive Study." Art. 101596. Accounting, Organizations and Society 114 (June 2025).
    • May 1982 (Revised June 1982)
    • Case

    Air Traffic Controllers

    By: Michael Beer
    On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
    Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
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    Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
    • January 2007
    • Article

    Introducing the First Management Control Systems: Evidence from the Retail Sector

    By: Tatiana Sandino
    Focusing on a sample of US retailers, I study the management control systems (MCS) that firms introduce when they first invest in controls, and identify four categories of initial MCS, which are defined in terms of the purposes these MCS fulfill. The first category,... View Details
    Keywords: Management Control Systems; Entrepreneurial Organizations; Firm Growth; Corporate Strategy; Entrepreneurship; Management Systems; Growth and Development Strategy
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    Sandino, Tatiana. "Introducing the First Management Control Systems: Evidence from the Retail Sector." Accounting Review 82, no. 1 (January 2007): 265–293. (Awarded the Outstanding Doctoral Dissertation Award, 2005, Management Accounting Section, American Accounting Association; Awarded the Emerging Scholar Competitive Manuscript Award, 2011, Foundation for Applied Research, Institute of Management Accountants.)
    • 2011
    • Case

    Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis

    By: Ning Jia, F. Warren McFarlan and Xiaohui Li
    Xinxing Ductile Iron Pipes Co. is a Chinese state-owned enterprise (SOE) that manufactures cast pipe products and steel products. The company had grown to become a dominant player in the ductile iron pipe industry, holding more than 40% domestic market share and nearly... View Details
    Keywords: Control Systems; Cost Centers; Manufacturing; Profit Centers; China
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    Jia, Ning, F. Warren McFarlan, and Xiaohui Li. "Xinxing Ductile Iron Pipes: Transforming the Management Control System in Time of Crisis." Tsinghua University Case, 2011.
    • 2013
    • Working Paper

    The Appeal of the Appropriate: Accounting, Risk Management, and the Competition for the Supply of Control Systems

    By: Anette Mikes
    How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate the aftermath of a control debacle at a financial services company (MultiBank), focusing on its insurance... View Details
    Keywords: Management Control Systems; Multiple Control Systems; Interactive Control Systems; Performance Measurement; Risk Measurement; Financialization Of Accounting; Institutional Logics; Banking; Risk Management; Fair Value Accounting; Insurance; Financial Services Industry
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    Mikes, Anette. "The Appeal of the Appropriate: Accounting, Risk Management, and the Competition for the Supply of Control Systems." Harvard Business School Working Paper, No. 12-115, June 2012. (Revised January 2013.)
    • October 1996 (Revised December 1996)
    • Case

    United Electric Controls

    By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
    United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details
    Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Manufacturing Industry; United States
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    Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
    • April 1984
    • Background Note

    Export Controls

    By: David B. Yoffie
    Explores the problems and opportunities associated with export controls--one of the most widely used tools of international trade policy in the 1970s and early 1980s; and the role of the United States and Soviet Union as major players in the international economy.... View Details
    Keywords: Macroeconomics; Trade; Governing Rules, Regulations, and Reforms; Policy; Problems and Challenges; Opportunities; Soviet Union; United States
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    Yoffie, David B. "Export Controls." Harvard Business School Background Note 384-008, April 1984.
    • February 2009 (Revised June 2010)
    • Background Note

    Note on Measuring Controlling Shareholder's Ownership, Voting, and Control Rights

    Founders and their families can raise equity without relinquishing control of their companies through the use of mechanisms such as dual-class stock, pyramidal ownership, voting agreements, and disproportionate board representation. The use of these mechanisms in... View Details
    Keywords: Equity; Corporate Governance; Governing and Advisory Boards; Measurement and Metrics; Ownership Stake; Business and Shareholder Relations; Valuation
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    Villalonga, Belen. "Note on Measuring Controlling Shareholder's Ownership, Voting, and Control Rights." Harvard Business School Background Note 209-109, February 2009. (Revised June 2010.)
    • 26 Mar 2019
    • News

    Rent Control

    • Research Summary

    Corporate Control and Valuation

    By: Richard S. Ruback
    Richard S. Ruback's research and course development focus on applied corporate finance-in particular, corporate control transactions and valuation. His research on corporate control has yielded case studies on major transactions, such as the View Details
    • Research Summary

    Control in Inter-organizational Settings

    By: V.G. Narayanan
    Professor Narayanan is studying how franchise owners use measurement tools such as the Balanced Scorecard and mystery shopper survyes to mitigate incentive and information frictions that arise between franchisors and franchisees. He is also studying control issues that... View Details
    • Article

    Total Cost Control in Project Management via Satisficing

    By: Joel Goh and Nicholas G. Hall
    We consider projects with uncertain activity times and the possibility of expediting, or crashing, them. Activity times come from a partially specified distribution within a family of distributions. This family is described by one or more of the following details about... View Details
    Keywords: Project Management; Time And Cost Control; Robust Optimization; Satisficing; Linear Decision Rule; PERT; Management; Cost Management; Projects
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    Goh, Joel, and Nicholas G. Hall. "Total Cost Control in Project Management via Satisficing." Management Science 59, no. 6 (June 2013): 1354–1372.
    • November 2010 (Revised December 2015)
    • Background Note

    Spans of Control and Accountability

    By: Eugene F. Soltes
    Overview of Spans of Control and Accountability. View Details
    Keywords: Organizational Design
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    Soltes, Eugene F. "Spans of Control and Accountability." Harvard Business School Background Note 111-066, November 2010. (Revised December 2015.)

      Marketplaces and Control

      • January 11, 2003
      • Article

      Remote Control Tax

      By: Mihir A. Desai
      Keywords: Taxation
      Citation
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      Desai, Mihir A. "Remote Control Tax." Times of India (January 11, 2003), 14.
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