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  • All HBS Web  (1,436)
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  • November 1999 (Revised April 2002)
  • Case

Tim Hertach at GL Consulting (A)

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Ten years into his career after graduating from HBS, Tim Hertach discovers billing irregularities at his consulting firm. He must decide whether (and how) to challenge senior management or to stay quiet and protect his career. View Details
Keywords: Decisions; Ethics; Accounting; Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (A)." Harvard Business School Case 800-153, November 1999. (Revised April 2002.)
  • April 1996
  • Case

Deloitte & Touche Consulting Group

Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management of the often competing pressure to deliver immediate results, at the same time laying the foundation for long-term... View Details
Keywords: Operations; Problems and Challenges; Consulting Industry
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Upton, David M., and Christine Steinman. "Deloitte & Touche Consulting Group." Harvard Business School Case 696-096, April 1996.
  • October 1995 (Revised September 2021)
  • Case

Cambridge Consulting Group: Bob Anderson

By: Jay W. Lorsch and John J. Gabarro
Describes the situation facing the head of a rapidly growing industry-focused group within a consulting company. Highlights the dilemmas of being a "producing manager" (i.e., a professional who has both individual production as well as management responsibilities).... View Details
Keywords: Management; Managerial Roles; Agency Theory; Consulting Industry
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Lorsch, Jay W., and John J. Gabarro. "Cambridge Consulting Group: Bob Anderson." Harvard Business School Case 496-023, October 1995. (Revised September 2021.)
  • May 1991 (Revised March 2018)
  • Teaching Note

Automation Consulting Services

By: Robert Simons
Teaching Note for 190-053 View Details
Keywords: Strategy And Execution; Management Control Systems; Levers Of Control; Consulting Industry
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Simons, Robert. "Automation Consulting Services." Harvard Business School Teaching Note 191-030, May 1991. (Revised March 2018.)
  • August 1998 (Revised September 2002)
  • Case

Knowledge Management at Andersen Consulting

Andersen Consulting has spent several years developing a knowledge management system. The two partners responsible are now wondering what to do next and how to improve usability of the knowledge sharing system. View Details
Keywords: Partners and Partnerships; Knowledge Management; Consulting Industry
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Hansen, Morten T., and Thomas H. Davenport. "Knowledge Management at Andersen Consulting." Harvard Business School Case 499-032, August 1998. (Revised September 2002.)
  • January 1990 (Revised June 1995)
  • Case

Colliers International Property Consultants

By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
  • October 2013
  • Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever
Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details
Keywords: Disruptive Innovation; Consulting Industry
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Christensen, Clayton M., Dina Wang, and Derek C. M. van Bever. "Consulting on the Cusp of Disruption." Harvard Business Review 91, no. 10 (October 2013): 106–114.
  • February 1998 (Revised April 1999)
  • Case

Medical Consultants Network, Inc.

By: Paul W. Marshall and Jefferson C. Grahling
Keywords: Health Care and Treatment; Growth and Development Strategy; Health Industry
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Marshall, Paul W., and Jefferson C. Grahling. "Medical Consultants Network, Inc." Harvard Business School Case 898-173, February 1998. (Revised April 1999.)
  • September 2009 (Revised February 2011)
  • Case

Eden McCallum: A Network-Based Consulting Firm (A)

By: Heidi K. Gardner and Robert G. Eccles
Eden McCallum pioneered the network-based ("virtual") consulting firm model in the U.K. Contracting freelance consultants on a per-project basis keeps overheads lean so that Eden McCallum's fees are a fraction of the big firms' rates. Their flexible, low-cost model has... View Details
Keywords: Business Model; Decision Choices and Conditions; Financial Crisis; Growth and Development Strategy; Expansion; Consulting Industry; United Kingdom
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Gardner, Heidi K., and Robert G. Eccles. "Eden McCallum: A Network-Based Consulting Firm (A)." Harvard Business School Case 410-056, September 2009. (Revised February 2011.)
  • 13 May 2013
  • Blog Post

Becoming a Consulting Expert

failure. Consulting isn’t about learning everything there is to know about every company or industry you work for; it is about quickly understanding the KEY aspects of the business that will allow you to... View Details
Keywords: Consulting
  • June 2020 (Revised March 2024)
  • Case

Deloitte's Pixel (A): Consulting with Open Talent

By: Michael L. Tushman, John Winsor and Kerry Herman
Deloitte Consulting’s General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting’s use of open (on-demand) talent, as consulting companies and their clients face transformative change in the way client engagements and projects get... View Details
Keywords: Disruption; Talent and Talent Management; Growth and Development Strategy; Organizational Change and Adaptation; Consulting Industry; United States
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Tushman, Michael L., John Winsor, and Kerry Herman. "Deloitte's Pixel (A): Consulting with Open Talent." Harvard Business School Case 420-003, June 2020. (Revised March 2024.)
  • July 2010 (Revised February 2011)
  • Supplement

Eden McCallum: A Network-Based Consulting Firm (B)

By: Heidi K. Gardner and Erin McFee
To weather the 2009 financial crisis, Eden McCallum's cofounders must renegotiate partners' compensation, attract independent consultants to meet different client demands, and reassure their Advisory Board that their network-based consulting model remains sound. The... View Details
Keywords: Business Model; Decision Choices and Conditions; Financial Crisis; Entrepreneurship; Governing and Advisory Boards; Compensation and Benefits; Partners and Partnerships; Consulting Industry
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Gardner, Heidi K., and Erin McFee. "Eden McCallum: A Network-Based Consulting Firm (B)." Harvard Business School Supplement 411-027, July 2010. (Revised February 2011.)
  • August 1971
  • Case

Sigma Consultants Inc. (A)

By: Joseph L. Bower
Keywords: Consulting Industry
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Bower, Joseph L. "Sigma Consultants Inc. (A)." Harvard Business School Case 372-029, August 1971.
  • June 1995 (Revised May 2004)
  • Teaching Note

Consulting Partners & Co. TN

By: William J. Bruns Jr.
Keywords: Consulting Industry
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Bruns, William J., Jr. "Consulting Partners & Co. TN." Harvard Business School Teaching Note 195-116, June 1995. (Revised May 2004.)
  • September 1998 (Revised May 1999)
  • Case

Strategic Services at Andersen Consulting

By: Thomas J. DeLong, Catherine M. Conneely and Abby J. Hansen PHD
Bill Copacino, Andersen Consulting's managing partner of Strategic Services Americas, needed to submit his recommendation to Peter Fuchs, Strategic Services worldwide director, for the operating plan for Strategic Services Americas for fiscal year 1999. Strategic... View Details
Keywords: Strategic Planning; Recruitment; Organizational Culture; Expansion; Business Units; Consulting Industry
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DeLong, Thomas J., Catherine M. Conneely, and Abby J. Hansen PHD. "Strategic Services at Andersen Consulting." Harvard Business School Case 899-065, September 1998. (Revised May 1999.)
  • July 1998
  • Supplement

Organizational Change at Andersen Consulting - EMEAI

By: Ashish Nanda
Supplements Andersen Consulting - EMEAI: Reorganization for Revitalization. An alternative to video Organizational Change at Anderson Consulting - EMEAI, Video. View Details
Keywords: Organizational Change and Adaptation; Consulting Industry
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Nanda, Ashish. "Organizational Change at Andersen Consulting - EMEAI." Harvard Business School Supplement 899-035, July 1998.
  • October 1995 (Revised May 2006)
  • Case

Andersen Consulting - EMEAI: Reorganization for Revitalization

By: Ashish Nanda and Michael Y. Yoshino
Vernon Ellis, managing partner of Andersen Consulting -- Europe, Middle East, Africa, and India (AC -- EMEAI), is considering how best to reorganize. AC -- EMEAI has grown rapidly over the past five years to become Europe's largest consulting operation. However, Ellis... View Details
Keywords: Restructuring; Organizational Change and Adaptation; Business or Company Management; Organizational Design; Growth Management; Cost vs Benefits; Leading Change; Management Teams; Consulting Industry; Europe; Africa; India; Middle East
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Nanda, Ashish, and Michael Y. Yoshino. "Andersen Consulting - EMEAI: Reorganization for Revitalization." Harvard Business School Case 396-007, October 1995. (Revised May 2006.)
  • November 2011
  • Teaching Note

InterfaceRAISE: Sustainability Consulting (TN)

By: Robert G. Eccles and Michael W. Toffel
Keywords: Consulting Industry
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Eccles, Robert G., and Michael W. Toffel. "InterfaceRAISE: Sustainability Consulting (TN)." Harvard Business School Teaching Note 612-049, November 2011.
  • July 2002 (Revised December 2002)
  • Case

Mercer Management Consulting (B)

By: Thomas J. DeLong and Michael Echenberg
Supplements the (A) case. View Details
Keywords: Consulting Industry
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DeLong, Thomas J., and Michael Echenberg. "Mercer Management Consulting (B)." Harvard Business School Case 403-010, July 2002. (Revised December 2002.)
  • 07 May 2015
  • Blog Post

Career Change: From the Military to Consulting

you planning to do after HBS? After HBS I will work as a management consultant at Bain & Company in New York.  I knew I wanted to move into the private sector, and consulting is a great way to gain... View Details
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