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- All HBS Web (329)
- Faculty Publications (2)
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details
Keywords: by Jill Avery and Richard Edelman
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
bit of good news about the power of listening. A business book about how one CEO listened is Around the Corner to Around the World by Robert Rosenberg, a memoir about the early history and explosive growth of Dunkin Donuts. HBS alumnus... View Details
Keywords: by Kathryn Haviland
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
and I try to keep our connections in the communities we serve by talking with people. We come away from these encounters with a sense of optimism. Low- and moderate-income individuals, by and large, want to take care of their families.... View Details
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years have dealt with the management implications of current events... View Details
Keywords: by James Heskett
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
invest in the original company could decide whether or not to stick with it. “Space is one of these industries where typical venture capital models struggle with the deep levels of uncertainty and the longer time frames that it requires.” The trouble is that, partly... View Details
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
inroads in important ways in collaborative learning and R&D. When privatization and business applications start to enter the picture, which he predicted would happen by the year 2005, managers will have much to gain—or lose. Research In Real-time The power of... View Details
Keywords: by Martha Lagace
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
Stores were designed as a place for lingering and relaxing. For customers who were looking for an in-and-out buying experience, that was frustrating and frivolous. Just give me my coffee! But for others, there was value created in a moment of conversation and View Details
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
fatigue people feel from the technological environment, and always being connected through video chat. How can people minimize that? Neeley: Tech exhaustion is a symptom of us overusing video for meetings that are edge to edge and far too... View Details
Keywords: by Michael Blanding
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
channel stewards? A: Channel stewardship is a brand new concept. Bits and pieces have been practiced in the past, but we have pulled it all together and added some new ones. It would be hard to identify any one firm as an all-around... View Details
Keywords: by Sean Silverthorne
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
like a tragic situation that potentially could be solved with a bit more insight into how people actually make decisions, the structure of their constraints, and what really affects their behavior." Thus launched an academic career in... View Details
Keywords: by Carmen Nobel
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
networks as we know them, with their devices, will cease to exist within the next decade. These bit based clod machines will yield to a kind of biologic environment, where the systems are secondary to the need constantly adapting and... View Details
Keywords: by James Heskett
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
“Good entrepreneurs are learning machines, so they’re always asking for advice and guidance from multiple sources of expertise, including their investors. In fact, the best founders are outstanding at squeezing every bit of insight,... View Details
Keywords: by Julia Austin
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
a Corporate Savior: The Irrational Quest for Charismatic CEOs. I focused on understanding the processes by which CEOs were selected—in particular the phenomenon of outsider CEO succession. In the conclusion I wrote a bit about the role of... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
candidate and now president-elect, who is not only willing but eager to raise the public temperature so significantly, so often, and on such a widespread basis. When I reflect on strong leaders, I usually see an important connection... View Details
Keywords: by Christina Pazzanese
- 24 May 2010
- Research & Ideas
Stimulus Surprise: Companies Retrench When Government Spends
Coval about the relationship between the government and the private sector, and how policymakers should critically evaluate federal stimulus plans to help local companies. Sean Silverthorne: First, a little bit about your empirical... View Details
Keywords: by Sean Silverthorne
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
Silverthorne: Talk a little bit about the origins of the series. Youngme Moon: First of all, I'm a listener of podcasts, and when I started listening to them, I was delighted by how they sort of seamlessly fit into these little nooks and... View Details
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
that felt a bit wacky at first. “One day, David purchased a superhero skin in Fortnite, and I thought that was insane,” Wu says. “And eventually I spent $60 on virtual clothes myself.” What can metaverse developers learn from Las Vegas?... View Details
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
and focus groups with booksellers, authors, and publishers, and scoured 30 years of news articles to understand how bookstores have phoenixed themselves from the ashes. He even attended a course on how to open an independent bookstore. “As a field researcher, I am... View Details
- 10 Mar 2015
- First Look
First Look: March 10
hung in the air as they pondered the big one about passing over Connected Bits for another partner: Should they? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315075-PDF-ENG Harvard Business... View Details
Keywords: Carmen Nobel
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
facial tracking study. Pepsi Max's First Date, an ad portraying gender differences of a couple on their first date, fared a bit better. Viewers found it extremely entertaining—as she judges him as possible marriage material, he is... View Details