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- 20 Jun 2012
- Lessons from the Classroom
Teaching Leadership: What We Know
This is an obligation we should not and cannot take lightly. If the teaching of leadership comes with unique obligations for the instructor, it also begs similarly important questions about the nature and quality of what is taught.... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
example of a hospital patient who consistently refused to follow medical orders, gave all the doctors bad reviews in customer surveys regardless of quality of care, and eventually threatened to strip naked in the hospital lobby and threw... View Details
- 27 Feb 2007
- First Look
First Look: February 27, 2007
of collective action. While the available evidence is generally consistent with these theories, there is a dearth of quality evidence. Moreover, a large part of the variation in access to public goods seems to have nothing to do with the... View Details
Keywords: Martha Lagace
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
recent work, we combined both conscious and unconscious thought and showed exactly that: Conscious thought was very good at selecting options that conformed to a certain decision rule. Since the study was about apartment selection, our... View Details
Keywords: by Martha Lagace
- 02 Jan 2020
- Op-Ed
Medicare for All or Public Option: Can Either Heal Health Care?
offer insurance at genuinely lower prices, but only if it is implemented without the financing gimmicks that have artificially lowered the costs of Medicare at the expense of future generations. The pricing of the public option must View Details
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
importance of measuring the quality of the contribution that individuals make to a team. Tom Dolembo pointed out that "Teamwork isn't about falling backwards into a mattress, it is about a specific skill Unless teaming is approached as a... View Details
Keywords: by James Heskett
- 12 Nov 2013
- First Look
First Look: November 12
series of studies demonstrates that people confer higher status and competence to nonconforming rather than conforming individuals. These positive inferences derived from signals of nonconformity are mediated by perceived autonomy and... View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
occurs—the status quo overpowers new ideas and turns them into variations on the same old themes. That is why every innovation from quality circles to reengineering to customer relationships turns out to be another road to cost reduction.... View Details
Keywords: by Martha Lagace
- 28 Sep 2010
- First Look
First Look: September 28, 2010
History Review (forthcoming) Abstract This article uses the records of nineteenth-century Scottish banks in an attempt to understand investor behaviour in the early British capital market. It presents four main findings, some of which do not View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Yanhua, Jodi L. Short, and Michael W. Toffel Abstract— Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in... View Details
Keywords: Dina Gerdeman
- 06 Sep 2016
- First Look
September 6, 2016
success. In particular, it is debated whether American Honda operated according to a deliberate or emergent strategy, i.e., whether or not strategic decisions made in the States conformed to the intentions of upper management. This paper... View Details
Keywords: Carmen Nobel
- 09 Nov 2010
- First Look
First Look: November 9, 2010
with lower quality ratings from the incumbents: rating levels went up, the correlation between ratings and market-implied yields fell, and the ability of ratings to predict default deteriorated. We offer several possible explanations for... View Details
Keywords: Sean Silverthorne
- 08 Jun 2010
- First Look
First Look: June 8
deconstruction of the strange and wonderful culture in which we live and consume..., a take on differentiation unlike any other found in business today. DIFFERENT shows how to succeed in a world where conformity reigns... but exceptions... View Details
Keywords: Martha Lagace
- 18 Dec 2012
- First Look
First Look: December 18
Care (forthcoming) Abstract Background: Teamwork in health care settings is widely recognized as an important factor in providing high quality patient care. However, the behaviors that comprise effective teamwork, the organizational... View Details
Keywords: Carmen Nobel
- 26 Feb 2008
- First Look
First Look: February 26, 2008
I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of service View Details
Keywords: Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
well as tying up capital from buying and paying for materials and merchandise well in advance of when they are used. The quality of incoming items supplied by low-price suppliers may not be guaranteed to View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
Accountability Increase Diversity? Evidence from IPOs By: Koning, Rembrand, and John-Paul Ferguson Abstract— Does public ownership improve employment diversity? Organizational researchers theorize that increased transparency to regulators and the public should lead... View Details
Keywords: Dina Gerdeman