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  • 2005
  • Working Paper

Wintel: Cooperation or Conflict

By: Ramon Casadesus-Masanell and David B. Yoffie
We study the incentives of complementors (producers of complementary products) to cooperate vs. compete and how these interact. In a system of complements, like the PC, the value of the final product depends on how well the different components work together. This, in... View Details
Keywords: Investment; Price; Time Management; Product; Product Development; Research and Development; Conflict and Resolution; Motivation and Incentives; Value
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Casadesus-Masanell, Ramon, and David B. Yoffie. "Wintel: Cooperation or Conflict." Harvard Business School Working Paper, No. 05-083, July 2005.
  • 2011
  • Working Paper

Fiduciary Duties and Equity-Debtholder Conflicts

By: Bo Becker and Per Stromberg
We use an important legal event as a natural experiment to examine the effect of management fiduciary duties on equity-debt conflicts. A 1991 Delaware bankruptcy ruling changed the nature of corporate directors' fiduciary duties in firms incorporated in that state.... View Details
Keywords: Borrowing and Debt; Capital Structure; Equity; Insolvency and Bankruptcy; Governing Rules, Regulations, and Reforms; Laws and Statutes; Conflict and Resolution; Welfare or Wellbeing; Delaware
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Becker, Bo, and Per Stromberg. "Fiduciary Duties and Equity-Debtholder Conflicts." Harvard Business School Working Paper, No. 10-070, February 2010. (Revised June 2011, November 2011.)
  • 2015
  • Chapter

Debt Management Conflicts between the U.S. Treasury and the Federal Reserve

By: Robin Greenwood, Samuel Gregory Hanson, Joshua S. Rudolph and Lawrence Summers
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Greenwood, Robin, Samuel Gregory Hanson, Joshua S. Rudolph, and Lawrence Summers. "Debt Management Conflicts between the U.S. Treasury and the Federal Reserve." Chap. 2 in The $13 Trillion Question: How America Manages Its Debt, edited by David Wessel, 43–89. Brookings Institution Press, 2015. (Working Paper version Here.)
  • April 1996 (Revised March 2008)
  • Exercise

Exercises on Tradeoffs and Conflicting Objectives

Presents two methodologies for making decisions in the face of conflicting objectives, pricing out, and additive scoring systems. This material is followed by four exercises designed to develop and test understanding of the basic methodology. The exercises include an... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions
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"Exercises on Tradeoffs and Conflicting Objectives." Harvard Business School Exercise 396-307, April 1996. (Revised March 2008.)
  • October 1987 (Revised December 1992)
  • Supplement

Atlas Copco (B): The Conflict Episode

By: V. Kasturi Rangan
Describes the sequence of events that led to a conflict with a distributor. View Details
Keywords: Conflict Management
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Rangan, V. Kasturi. "Atlas Copco (B): The Conflict Episode." Harvard Business School Supplement 588-020, October 1987. (Revised December 1992.)
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
  • Article

Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences

By: M. H. Bazerman, A. E. Tenbrunsel and K. A. Wade-Benzoni
Keywords: Negotiation; Conflict and Resolution; Management; Decision Choices and Conditions
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Bazerman, M. H., A. E. Tenbrunsel, and K. A. Wade-Benzoni. "Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences." Academy of Management Review 23, no. 2 (April 1998): 225–241.
  • July 2021
  • Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)." Harvard Business School Supplement 922-004, July 2021.
  • September 2021 (Revised October 2021)
  • Teaching Note

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A) & (B)

By: Nour Kteily and Deepak Malhotra
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Kteily, Nour, and Deepak Malhotra. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A) & (B)." Harvard Business School Teaching Note 922-022, September 2021. (Revised October 2021.)
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

Even as polarized political discussion appears to have frozen the possibility of compromise, new research suggests that divided sides can come together on many issues to make decisions. “Our research finds that inaccurate beliefs really drive behavior and contribute to... View Details
Keywords: by Michael Blanding
  • 2009
  • Working Paper

The Bloody Millennium: Internal Conflict in South Asia

By: Lakshmi Iyer
This paper documents the short-term and long-term trends in internal conflict in South Asian countries, using multiple data sources. I find that incidents of terrorism have been rising across South Asia over the past decade, and this increase has been concentrated in... View Details
Keywords: Crime and Corruption; International Relations; National Security; Conflict Management; Poverty; South Asia
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Iyer, Lakshmi. "The Bloody Millennium: Internal Conflict in South Asia." Harvard Business School Working Paper, No. 09-086, January 2009.
  • April 2013 (Revised April 2014)
  • Case

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua and Dawn H. Lau
The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland Chinese client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
Keywords: China; Cross-cultural Management; Management Style; Conflict Management; Family Business; Cross-Cultural and Cross-Border Issues; Service Industry; China
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Chua, Roy Y.J., and Dawn H. Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Case 413-099, April 2013. (Revised April 2014.)
  • August 2003 (Revised March 2004)
  • Case

Wintel (A): Cooperation or Conflict

By: David B. Yoffie, Ramon Casadesus-Masanell and Sasha Mattu
Examines the dynamic relationship between two complementors: Intel and Microsoft. Set in 1995, the case asks how Intel and Microsoft should solve a serious division between the two companies that threatens the health of the PC industry. View Details
Keywords: Conflict Management; Competition; Cooperation; Information Technology Industry; Computer Industry; Semiconductor Industry
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Yoffie, David B., Ramon Casadesus-Masanell, and Sasha Mattu. "Wintel (A): Cooperation or Conflict." Harvard Business School Case 704-419, August 2003. (Revised March 2004.)
  • October 1987 (Revised December 1992)
  • Supplement

Atlas Copco (C): The Conflict Episode

By: V. Kasturi Rangan
Describes the company's response to further problems with a distributor. View Details
Keywords: Conflict Management
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Rangan, V. Kasturi. "Atlas Copco (C): The Conflict Episode." Harvard Business School Supplement 588-021, October 1987. (Revised December 1992.)
  • September 2013 (Revised April 2014)
  • Teaching Note

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau
The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
Keywords: China; Cross-cultural Management; Family Business; Cross-Cultural and Cross-Border Issues; Management Style; Service Industry; China
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Chua, Roy Y.J., Sharon Mozgai, and Dawn Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Teaching Note 414-045, September 2013. (Revised April 2014.)
  • August 2016 (Revised May 2018)
  • Module Note

Strategy Execution Module 1: Managing Organizational Tensions

By: Robert Simons
This module reading lays the foundation for executing strategy using performance measurement and control systems. Properly applied, these systems can overcome the organizational blocks that impede the potential of all people who work in modern organizations. This... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Performance Measurement; Profit Planning; Organization Design; Profitable Growth; Management Attention; Organizational Conflict; Human Behavior; Strategy; Ethics; Goals and Objectives; Organizational Design; Management Analysis, Tools, and Techniques; Performance; Measurement and Metrics
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Simons, Robert. "Strategy Execution Module 1: Managing Organizational Tensions." Harvard Business School Module Note 117-101, August 2016. (Revised May 2018.)
  • December 26, 2018
  • Article

Why Family Businesses Need to Find the Right Level of Conflict

By: Josh Baron
Many families avoid conflict because it makes them uncomfortable. For families that own and manage businesses, this is a problem. Conflict avoidance leads people to avoid difficult–but necessary–conversations and decisions. Instead of avoiding conflict, the people who... View Details
Keywords: Management Skills; Conflict and Resolution; Family Business
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Baron, Josh. "Why Family Businesses Need to Find the Right Level of Conflict." Harvard Business Review (website) (December 26, 2018).
  • 2003
  • Class Lecture

The Danger of Silencing Conflict at Work

By: Leslie Perlow
Keywords: Conflict Management
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Perlow, Leslie. "The Danger of Silencing Conflict at Work." Boston: Harvard Business School Publishing Class Lecture, 2003. Electronic. (Faculty Lecture: HBSP Product Number 5615C.)
  • 2006
  • Working Paper

Too Hot to Handle? Engaging in Hot Conflict to Make Better Decisions and Build Resilient Management

By: Amy C. Edmondson and Diana M. Smith
Citation
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Edmondson, Amy C., and Diana M. Smith. "Too Hot to Handle? Engaging in Hot Conflict to Make Better Decisions and Build Resilient Management." Harvard Business School Working Paper, No. 06-030, January 2006. (Revised July 2006.)
  • 12 Jul 2012
  • Working Paper Summaries

Negotiation Processes As Sources of (And Solutions To) Interorganizational Conflict

Keywords: by Elizabeth Long Lingo, Colin Fisher & Kathleen L. McGinn
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