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Online Requests - Research Computing Services

Help Online Requests 2ms RCS Research Computing Environment Help Request Form Please use this form for questions, to request assistance, or to report a problem with the HBS Research Computing Environment.... View Details
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Logging In - Research Computing Services

Compute Cluster Logging In 2ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the HBSGrid from on-campus, you must be connected to the HBS Network via... View Details
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Running Jobs - Research Computing Services

Compute Cluster Running Jobs 2ms The most important goal for using the HBSGrid is for running programs and scripts that might consume more resources than are available on your desktop or laptop. These sections will provide information to... View Details
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About Us - Research Computing Services

About Us Research Computing Services (RCS) is a centralized service that supports HBS faculty research with a staff of statisticians, data scientists, and experts in research... View Details
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind... View Details
Keywords: by Julia Hanna; Computer
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Training Materials - Research Computing Services

Training Training Materials 2ms Research Computing Services offers training on a wide range of topics. Whether you are looking to review a training workshop you attended or learn new skills at your own... View Details
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Contact Us - Research Computing Services

Web Conference Link: https://hbs.zoom.us/j/479352769?pwd=LzZ4QVZXUDRXenY0bytEaFEvUFdtZz09 General Inquiries Research Computing Services Baker Library | Bloomberg Center B90 Boston, MA 02163 +1.617.495.6100... View Details
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Data Practices - Research Computing Services

Scraping Power Analysis Causal Inference Missing Data Other Data Resources Data Repositories Harvard Dataverse at IQSS Baker Library Databases Center for Geographic Analysis at Harvard Figshare Other Harvard Data Resources Data Science View Details
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Scaling Work - Research Computing Services

Compute Cluster Scaling Work 2ms There are numerous ways to scale up your work on the HBSGrid, including parallel processing and GPUs . Parallel Processing Also commonly called parallel computing or... View Details
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Software Tools - Research Computing Services

Compute Cluster Software Tools 2ms A variety of applications and libraries are supported on the cluster by default . Additional software, including older versions of software, can selectively be "turned on" in a user's environment via... View Details
  • October 2002 (Revised April 2007)
  • Case

Dell Computers (A): Field Service for Corporate Clients

By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim
Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry... View Details
Keywords: Information Infrastructure; Customer Relationship Management; Job Cuts and Outsourcing; Service Operations; Business or Company Management; Emerging Markets; Problems and Challenges; Service Delivery; Computer Industry; United States
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Training Calendar - Research Computing Services

Training Training Calendar No results found in Events Suggestions: Were any results found in one of the other content buckets on the left? Try removing some search filters. Use different search filters. Load More View Details
  • 07 Apr 2017
  • Working Paper Summaries

Explaining the Vertical-to-Horizontal Transition in the Computer Industry

Keywords: by Carliss Baldwin; Computer
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Data Storage - Research Computing Services

Compute Cluster and Data Storage Data Storage 2ms There are three different sets of storage locations that are available for research work, depending on the particular usage patterns, size consideration, and number of people involved in... View Details
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Live Demos - Research Computing Services

Workshops & Technical Talks Workshops & Technical Talks Live Demos 3ms Periodically, RCS presents a live demo followed by office hours. Drop in to watch an RCS staff member demonstrate a technique, share a tip, or work through a problem, and then stay to ask any and... View Details
  • 2017
  • Working Paper

Explaining the Vertical-to-Horizontal Transition in the Computer Industry

By: Carliss Y. Baldwin
This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a vertical-to-horizontal transition in the computer industry 100 years later. I first model the... View Details
Keywords: Organizational Design; Business History; Vertical Integration; Horizontal Integration; Digital Platforms; Computer Industry
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RCS Policies - Research Computing Services

backup policy, please contact the ESS group within HBS via a Service Now HBS IT ticket. Auto-sync services cannot be used with cloud-based file sharing services (e.g., DropBox)... View Details
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Statistical Resources - Research Computing Services

About Us Statistical Resources 6ms Technical Papers Our statisticians have compiled a few useful technical notes on various topics. In addition, the following document organizes many of these notes by topic and provides further details: RCS Econometrics Guide How to... View Details
  • March 1987 (Revised June 1987)
  • Case

Automatic Data Processing, Inc.: Computer Services

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RCS Cheat Sheet - Research Computing Services

Help RCS Cheat Sheet 4ms Check out the links below to quickly get started with our statistical/data services, high-throughput compute cluster, research software, and self-paced training. For additional assistance, please see our help... View Details