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  • All HBS Web  (3,817)
    • People  (9)
    • News  (679)
    • Research  (1,899)
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  • March 1990 (Revised July 1991)
  • Case

Digital Equipment Corp.: Complex Order Management

By: Janice H. Hammond
Describes the proposed creation of a low end 3000 configuration workstation using Digital's competitive advantage of offering a la carte configuration capability and ability to build different options for customers. Disadvantages of this 3000 configuration workstation... View Details
Keywords: Customer Focus and Relationships; Cost; Management Practices and Processes; Distribution; Competitive Advantage
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Hammond, Janice H. "Digital Equipment Corp.: Complex Order Management." Harvard Business School Case 690-081, March 1990. (Revised July 1991.)
  • November 2000 (Revised October 2002)
  • Background Note

Dynamic Negotiation: Seven Propositions About Complex Negotiations

Challenges conventionally held views of negotiations, arguing that they are simplistic, static, and sterile. Develops seven propositions about real-world negotiations emphasizing the impact of complexity and the need for learning and adaption. View Details
Keywords: Negotiation; Complexity
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Watkins, Michael D. "Dynamic Negotiation: Seven Propositions About Complex Negotiations." Harvard Business School Background Note 801-267, November 2000. (Revised October 2002.)
  • 30 Jul 2019
  • Working Paper Summaries

‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

Keywords: by Michael C. Moldoveanu
  • June 2000
  • Article

Imitation of Complex Strategies

By: J. Rivkin
Keywords: Strategy
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Rivkin, J. "Imitation of Complex Strategies." Management Science 46, no. 6 (June 2000): 824–844.
  • 1998
  • Working Paper

Imitation of Complex Strategies

By: Jan W. Rivkin
Citation
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Rivkin, Jan W. "Imitation of Complex Strategies." Harvard Business School Working Paper, No. 98-068, January 1998.
  • May 2014
  • Teaching Note

GlaxoSmithKline: Sourcing Complex Professional Services

By: Heidi K. Gardner and Silvia Hodges Silverstein
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Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Teaching Note 414-050, May 2014.
  • 27 Apr 2004
  • Conference Presentation

Practical Drift in Complex Organizations

By: Scott Snook
Keywords: Organizational Structure; Complexity
Citation
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Snook, Scott. "Practical Drift in Complex Organizations." Paper presented at the Harvard University Social Psychology Research Workshop, Cambridge, MA, April 27, 2004.
  • Article

Complex Choices Better made Unconsciously?

Keywords: Decision Choices and Conditions
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Dijksterhuis, Ap, Maarten W. Bos, Loran F Nordgren, and Rick B. Van Baaren. "Complex Choices Better made Unconsciously?" Science 313, no. 5788 (August 11, 2006): 760–761.
  • April 2010
  • Article

Complex Business Models: Managing Strategic Paradoxes Simultaneously

By: Wendy K. Smith, Andrew Binns and Michael Tushman
As our world becomes more global, fast paced and hypercompetitive, competitive advantage may increasingly depend on success in managing paradoxical strategies - strategies associated with contradictory, yet integrated tensions. We identify several types of complex... View Details
Keywords: Business Model; Management; Strategy
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Smith, Wendy K., Andrew Binns, and Michael Tushman. "Complex Business Models: Managing Strategic Paradoxes Simultaneously." Special Issue on Business Models. Long Range Planning 43, no. 2 (April 2010): 448–461.
  • 2014
  • Working Paper

Linguistic Complexity in Firm Disclosures: Obfuscation or Information?

By: Brian J. Bushee, Ian D. Gow and Daniel Taylor
Prior research argues that the linguistic complexity of a firm’s disclosures reflects managerial obfuscation. However, complex language can be used either to obfuscate or to convey information, with the effect likely depending on the incentives of the source. We... View Details
Keywords: Communication; Financial Reporting
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Bushee, Brian J., Ian D. Gow, and Daniel Taylor. "Linguistic Complexity in Firm Disclosures: Obfuscation or Information?" Working Paper, January 2014.
  • September 1975
  • Case

British Leyland: The Cowley Complex

By: George C. Lodge
Keywords: Auto Industry; United Kingdom
Citation
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Lodge, George C. "British Leyland: The Cowley Complex." Harvard Business School Case 376-051, September 1975.
  • October 2009 (Revised February 2014)
  • Case

The Kaesong Industrial Complex (A)

By: Dante Roscini, Eric Werker and Han-koo Yeo
Keywords: Country; Risk and Uncertainty; International Relations; Trade; Agreements and Arrangements; Policy; North Korea; South Korea
Citation
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Roscini, Dante, Eric Werker, and Han-koo Yeo. "The Kaesong Industrial Complex (A)." Harvard Business School Case 710-022, October 2009. (Revised February 2014.)
  • July 2007
  • Article

Patterned Interactions in Complex Systems

By: J. Rivkin and Nicolaj Siggelkow
Keywords: System
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Rivkin, J., and Nicolaj Siggelkow. "Patterned Interactions in Complex Systems." Management Science 53, no. 7 (July 2007).
  • April 2008
  • Class Lecture

Can Complex Organizations Learn? (FSS)

By: Amy C. Edmondson
Keywords: Organizational Change and Adaptation
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Edmondson, Amy C. "Can Complex Organizations Learn? (FSS)." Harvard Business School Class Lecture 608-717, April 2008.
  • 2024
  • Working Paper

Categorical Processing in a Complex World

By: Marco Sammon, Thomas Graeber and Christopher Roth
In real-world news environments, quantitative information is rarely presented in isolation; it is characterized through qualitative comparisons with various reference levels. Company earnings, for example, are commonly compared to analyst forecasts, previous earnings,... View Details
Keywords: Announcements; Cognition and Thinking; Communication Strategy
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Sammon, Marco, Thomas Graeber, and Christopher Roth. "Categorical Processing in a Complex World." Working Paper, November 2024.
  • September 2013 (Revised February 2016)
  • Supplement

GlaxoSmithKline: Sourcing Complex Professional Services, Supplementary Materials

By: Heidi K. Gardner and Silvia Hodges Silverstein
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Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services, Supplementary Materials." Harvard Business School Supplement 414-034, September 2013. (Revised February 2016.)
  • Article

Strategic Philanthropy for a Complex World

By: John Kania, Mark R. Kramer and Patty Russell
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Kania, John, Mark R. Kramer, and Patty Russell. "Strategic Philanthropy for a Complex World." Stanford Social Innovation Review 12, no. 3 (Summer 2014): 26–33.
  • 2016
  • Chapter

Teaming Routines in Complex Innovation Projects

By: Tiona Zuzul and Amy C. Edmondson
Keywords: Teaming; Innovation; Groups and Teams; Innovation and Invention
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Zuzul, Tiona, and Amy C. Edmondson. "Teaming Routines in Complex Innovation Projects." In Organizational Routines: How They Are Created, Maintained, and Changed. Vol. 5, edited by Jennifer Howard-Grenville, Claus Rerup, Ann Langly, and Haridimos Tsoukas. Perspectives on Process Organization Studies. Oxford University Press, 2016.
  • 01 Jun 2003
  • Conference Presentation

Leading in Complex National Security Environments

By: Scott Snook
Keywords: Leadership; National Security
Citation
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Snook, Scott. "Leading in Complex National Security Environments." Paper presented at the Center for International Security and Cooperation Seminar, Palo Alto, CA, June 01, 2003.
  • November 1993
  • Article

Software Complexity and Software Maintenance Costs

By: R. Banker, S. Datar, C. Kemerer and D. Zweig
Keywords: Applications and Software; Cost
Citation
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Banker, R., S. Datar, C. Kemerer, and D. Zweig. "Software Complexity and Software Maintenance Costs." Communications of the ACM 36, no. 11 (November 1993): 81–94.
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