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- All HBS Web (143)
- Faculty Publications (9)
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- All HBS Web (143)
- Faculty Publications (9)
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- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a View Details
Keywords: Sean Silverthorne
- 13 Feb 2007
- First Look
First Look: February 13, 2007
contribute to longer term complementary effects which work to overcome the losses from cannibalization. Our results are based on both interrupted time series analysis and a difference-in-differences analysis of six years of proprietary... View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology... View Details
Keywords: Martha Lagace
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
challenges inherent in cross-boundary teaming: research on team effectiveness and research on knowledge in organizations. They offer complementary insights: the former stream focuses on group dynamics and measures team inputs, processes,... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
the current crisis have, to date, been focused on government assistance under the TARP, rather than private investment, and on bank holding companies, rather than banks. We describe three alternative or complementary approaches designed... View Details
Keywords: Martha Lagace
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
Complementary goods have more value when used together than separately. Complementarity may be strong or weak. Strong complements are specific and unique goods that have no... View Details
Keywords: Dina Gerdeman
- 28 Jun 2016
- First Look
June 28, 2016
exploratory units to scale. We also contribute to the strategy literature by showing the importance of multi-level exchange relationships, complementary resources, time effects, and identity dynamics for corporate decisions on whether,... View Details
Keywords: Sean Silverthorne
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
Summing Up Adaptability and commitment are complementary concepts, appropriate in different situations, over different time periods, and in response to different challenges. That's the general sense that one gets in reading over the... View Details
Keywords: by Jim Heskett
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to be resilient in both View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
profit is by selling complementary goods and services. For example, IBM sells consulting services and proprietary software that are complementary to the OS software it... View Details
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
a role: Communication costs, transportation costs, and search costs. Communication costs are lower on the internet because it is inexpensive to communicate with others, whether they are in the same building or across the world. Transportation costs became lower in two... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
updated. “The outcome that I would like to see is having more of an integrated approach,” she says. “They’re definitely complementary resources to inform and protect consumers from poor-quality service.” You Might Also Like: Company... View Details
- 10 Sep 2001
- What Do You Think?
Do MBAs Need More Street Smarts?
suggests a complementary relationship, commenting that, while no substitute for street smarts, the MBA provides "tools and strategic understanding skills that accelerate an average human being's learning curve." Will the... View Details
Keywords: by James Heskett
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
England, Xerox realized in 1992 that the research culture in continental Western Europe was sufficiently different and complementary to Great Britain's to justify another site. Moreover, understanding the most advanced research in France... View Details
Keywords: by Walter Kuemmerle
- 28 Apr 2022
- Research & Ideas
Can You Buy Creativity in the Gig Economy?
Yanhui Wu of the University of Hong Kong. “That’s good because we want people to have a more competitive spirit and produce better and more creative content.” A novel approach The researchers studied more than 10,000 novels appearing on... View Details
Keywords: by Pamela Reynolds
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
nationwide office supplies superstore, she recalled: I'm not a good example of how to manage your career. I've just been willing to raise my hand several times for new opportunities. I've taken a lot of what others would perceive to be... View Details
Keywords: by Linda Hill
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
products; however, an MSP model is more cost-effective if a business is built on sales of low-demand items. Resellers have a greater ability to aggregate their bargaining power, bundle, and otherwise benefit from complementary products... View Details
Keywords: by Julia Hanna
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
Why in the world would anyone take the time to write complicated software programs for free? It's a good question, one that has piqued the curiosity of a number of economists, who wonder what benefits, if any, lie behind the burgeoning... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a concentration of View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the... View Details
Keywords: by Benson Shapiro