Complementary Goods - Publications - Faculty & Research

14 Apr 2014
Working Paper Summaries

Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

Keywords: by Jesse Shore, Ethan Bernstein & David Lazer

16 Jan 2018
First Look

First Look at New Research and Ideas, January 16, 2018

January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a View Details

Keywords: Sean Silverthorne

18 Aug 2009
First Look

First Look: August 18

Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology... View Details

Keywords: Martha Lagace

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

challenges inherent in cross-boundary teaming: research on team effectiveness and research on knowledge in organizations. They offer complementary insights: the former stream focuses on group dynamics and measures team inputs, processes,... View Details

31 Mar 2009
First Look

First Look: March 31, 2009

the current crisis have, to date, been focused on government assistance under the TARP, rather than private investment, and on bank holding companies, rather than banks. We describe three alternative or complementary approaches designed... View Details

Keywords: Martha Lagace

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

Complementary goods have more value when used together than separately. Complementarity may be strong or weak. Strong complements are specific and unique goods that have no... View Details

Keywords: Dina Gerdeman

28 Jun 2016
First Look

June 28, 2016

exploratory units to scale. We also contribute to the strategy literature by showing the importance of multi-level exchange relationships, complementary resources, time effects, and identity dynamics for corporate decisions on whether,... View Details

Keywords: Sean Silverthorne

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

Summing Up Adaptability and commitment are complementary concepts, appropriate in different situations, over different time periods, and in response to different challenges. That's the general sense that one gets in reading over the... View Details

Keywords: by Jim Heskett

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

profit is by selling complementary goods and services. For example, IBM sells consulting services and proprietary software that are complementary to the OS software it... View Details

Keywords: by Julia Hanna; Web Services

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to be resilient in both View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

a role: Communication costs, transportation costs, and search costs. Communication costs are lower on the internet because it is inexpensive to communicate with others, whether they are in the same building or across the world. Transportation costs became lower in two... View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

updated. “The outcome that I would like to see is having more of an integrated approach,” she says. “They’re definitely complementary resources to inform and protect consumers from poor-quality service.” You Might Also Like: Company... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

10 Sep 2001
What Do You Think?

Do MBAs Need More Street Smarts?

suggests a complementary relationship, commenting that, while no substitute for street smarts, the MBA provides "tools and strategic understanding skills that accelerate an average human being's learning curve." Will the... View Details

Keywords: by James Heskett

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

nationwide office supplies superstore, she recalled: I'm not a good example of how to manage your career. I've just been willing to raise my hand several times for new opportunities. I've taken a lot of what others would perceive to be... View Details

Keywords: by Linda Hill

16 May 2000
Research & Ideas

The Simple Economics of Open Source

Why in the world would anyone take the time to write complicated software programs for free? It's a good question, one that has piqued the curiosity of a number of economists, who wonder what benefits, if any, lie behind the burgeoning... View Details

Keywords: by Martha Lagace; Technology

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

products; however, an MSP model is more cost-effective if a business is built on sales of low-demand items. Resellers have a greater ability to aggregate their bargaining power, bundle, and otherwise benefit from complementary products... View Details

Keywords: by Julia Hanna

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

England, Xerox realized in 1992 that the research culture in continental Western Europe was sufficiently different and complementary to Great Britain's to justify another site. Moreover, understanding the most advanced research in France... View Details

Keywords: by Walter Kuemmerle

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

Yanhui Wu of the University of Hong Kong. “That’s good because we want people to have a more competitive spirit and produce better and more creative content.” A novel approach The researchers studied more than 10,000 novels appearing on... View Details

Keywords: by Pamela Reynolds

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a concentration of View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the... View Details

Keywords: by Benson Shapiro

Publications