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- All HBS Web
(139)
- News (48)
- Research (51)
- Multimedia (1)
- Faculty Publications (8)
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- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
eighteen94 was conceived as a platform for giving Kellogg access to the kinds of skills, products, and ingredients that could help drive future growth. It was also a vehicle for changing mindsets and culture by reviving the... View Details
Keywords: Sean Silverthorne
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
mentoring mindset in whatever field they’re in. “Not everybody wants to do that. Many refuse,” he writes. “But for those who make the jump, the reward is almost always enormous.” For Brooks, that leap landed him at Harvard, writing a... View Details
Keywords: by Avery Forman
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
to work well as there are fewer peers offering it. With this initiative, record companies seem to be applying traditional "brick-and-mortar thinking" in their competition against p2p. But this is surely the wrong View Details
- 18 Nov 2014
- First Look
First Look: November 18
nondiscriminatory basis. The CEO has transformed Indus from a struggling startup with a monopolistic mindset into a customer-centric organization. He now wants to grow Indus. To achieve this, however, he needs to reconcile conflicting... View Details
Keywords: Sean Silverthorne
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
objective, scope, and competitive advantage. In times of turmoil, CEOs should revisit their strategy and ask key questions: What is the organization’s ultimate objective? In which directions (products, customers, geographies, vertical... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced with increased price competition... View Details
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
trained primarily to serve shareholders? Is stakeholder management facing new headwinds? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his book, Win From Within: Build Organizational Culture for View Details
Keywords: by James Heskett
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
stimulates them.” She finds it “challenging to implement our ‘flexible’ mindset to our clients’ employees because upper management has not embraced it themselves.” Remote work can help some avoid a toxic culture. Alison Leuders comments,... View Details
Keywords: by James Heskett
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and government requirements, for example.... View Details
Keywords: by Cynthia Churchwell
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
Such motives spring from the humanitarian values possessed by the organizations or individuals involved. Utilitarian motives, on the other hand, cater to the partners' organizational needs, focusing on issues like risk management or the creation of View Details
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
systems and processes. Moreover, the firm had experienced a slight decline in performance and increasing competition from major rivals prior to his arrival. We were intrigued by the changes taking place at Alpha, particularly as we... View Details
Keywords: by Martha Lagace
- 28 Aug 2007
- First Look
First Look: August 28, 2007
paper quantifies anecdotal evidence that Chinese firms are more diversified than similar firms in other countries. Download the paper: http://www.hbs.edu/research/pdf/08-007.pdf Innovation through Global Collaboration: A New Source of View Details
Keywords: Martha Lagace
- 15 Sep 2015
- First Look
September 15, 2015
Territorial Competitiveness What Is Regional Strategy? Lessons from Business Strategy By: Ketels, Christian H.M. Abstract—Regional policy, especially in Europe, makes increasing reference to the notion of strategy, a conceptual tool... View Details
Keywords: Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
"get excited"), which lead them to feel more excited, adopt an opportunity mindset (as opposed to a threat mindset), and improve their subsequent performance. These findings suggest the importance of arousal congruency during... View Details
Keywords: Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew the consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's... View Details
Keywords: Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
in addition to the already competitive mobile communication segment where the company's once dominant market share was heavily eroded. Mao had to decide on the pricing strategies for the company's various product lines, including fixed... View Details
Keywords: Sean Silverthorne
- 21 Jun 2011
- First Look
First Look: June 21
their willingness to pay for two product characteristics and marginal costs are increasing with the quality level chosen on each attribute. We show that while firms seek to manage competition through product positioning, their... View Details
Keywords: Sean Silverthorne
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
business applications, aimed at empowering teams to better respond to changing customer and competitive threats, are already au fait with this idea of using military strategy to guide project decision-making. Many Agile-immersion... View Details
Keywords: by Euvin Naidoo
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
period of intense reflection, Cisco’s board determined that they would need a more innovative mindset to compete in a rapidly changing industry, and leapfrogged over the company’s two presidents to name the head of sales its new CEO.... View Details
Keywords: by Michael Blanding
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
leadership needed to meet it. Eric Reis, a successful entrepreneur, has pointed out that winning competitors in the future will be those that "fast-adapt," practicing continuous deployment of ideas to find the ones that offer at least fleeting View Details
Keywords: by James Heskett