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- All HBS Web (78)
- Faculty Publications (15)
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- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
colleagues investigate two types of trust: cognitive trust, which is based on confidence in a partner's technical competency, and affective trust, which is based on a shared concern for a partner's welfare and personal interests.... View Details
Keywords: by Michael Blanding
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
and Kate Barasz Abstract—Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented... View Details
Keywords: Sean Silverthorne
- 01 May 2012
- First Look
First Look: May 1
marketplace and so under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new... View Details
Keywords: Carmen Nobel
- 12 Feb 2013
- First Look
First Look: Feb. 12
strategy-i.e., declare plans to pursue the new product opportunity even when it may have no development intentions-when its market forecasting capabilities are weak and the demand-side benefits from preannouncing are small. By contrast,... View Details
Keywords: Sean Silverthorne
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
incompetent entrepreneur that wants to steal from the better firm and distort the market is accountable only to his bank account and ethics. So we need someone capable enough to make sure markets remain free and fair an AI czar would work... View Details
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
how to change it? Designate distraction-free time for ‘deep work’ The first rule is to assign generous periods of time to important tasks exclusively, isolated from distraction (welcome or not). Workers capable of performing what... View Details
Keywords: by Rachel Layne
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
in the kinds of capabilities (e.g., line management skills), connections (e.g., ties with international governments), confidence (e.g., learning-based efficacy) and cognition (e.g., an orientation toward... View Details
Keywords: by Mallory Stark
- 09 May 2017
- First Look
New Research and Ideas, May 9
so as to encompass a wider range of emotionally resonate capabilities in the context of innovative change. For incumbent firms, we argue that the way the TMT cognitively thinks about, and emotionally frames,... View Details
Keywords: Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
Thinking-Not Feeling-Jobs By: Waytz, Adam, and Michael I. Norton Abstract—Technological innovations have produced robots capable of jobs that, until recently, only humans could perform. The present research explores the psychology of... View Details
Keywords: Sean Silverthorne
- 14 Jun 2011
- First Look
First Look: June 14
Business School Case 611-069 InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface, Inc., a carpet manufacturer recognized as a global leader in corporate... View Details
Keywords: Sean Silverthorne
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an innovation's categorical boundaries and to cast the innovation as... View Details
Keywords: Dina Gerdeman
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
There are two myths in defining creativity. One is the genius myth—that creativity is tied to genius. To the contrary, I've found that although some people have extreme levels of talent, everyone with normal human capacities is capable of... View Details
Keywords: Re: Teresa M. Amabile
- 13 Oct 2015
- First Look
October 13, 2015
Shiv, and Rebecca M.C. Spencer Abstract—Conventional wisdom and studies of unconscious processing suggest that sleeping on a choice may improve decision making. Though sleep has been shown to benefit several cognitive tasks, including... View Details
- 22 Apr 2014
- First Look
First Look: April 22
Finance and Mathematics Courses By: Cole, Shawn, Anna Paulson, and Gauri Kartini Shastry Abstract—Financial literacy and cognitive capabilities are convincingly linked to the quality of financial... View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
opportunity; explains how the approach mitigates cognitive biases that otherwise can contribute to poor decisions; and considers conditions that are best suited for lean startup methods. Purchase this... View Details
Keywords: Carmen Nobel
- 05 Oct 2010
- First Look
First Look: October 5, 2010
supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details
Keywords: Sean Silverthorne
- 15 Jan 2008
- First Look
First Look: January 15, 2008
the firm's culture and performance. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208020 PublicationsHow Actions Create—Not Just Reveal—Preferences Authors:Dan Ariely and Michael I. Norton Periodical:Trends in View Details
Keywords: Martha Lagace
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
of the book, in discussing the importance of self-knowledge, it is posited that judgment capability (my italics) is a function of experience. At the risk of oversimplification, according to the authors, good judgment is characterized as a... View Details
Keywords: by Jim Heskett
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
decision. There's a paralysis that can come with thinking too much." Norton explores this idea in From Thinking Too Little to Thinking Too Much: A Continuum of Decision Making, an article he co-wrote with Duke University's Dan Ariely for Wiley Interdisciplinary... View Details
Keywords: by Carmen Nobel
- 23 Jun 2015
- First Look
First Look: June 23, 2015
Abstract—Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes... View Details
Keywords: Sean Silverthorne