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  • 05 Jul 2006
  • Working Paper Summaries

Behavioral Operations

Keywords: by Francesca Gino & Gary P. Pisano
  • Research Summary

Overview

Given the difficulty of directly debiasing cognitive and social biases, Ariella's research focuses on how environments can be structured to reduce biased behaviors and outcomes. Ariella is currently pursuing two main strands of research: the first is a focus on... View Details
  • December 2011 (Revised July 2013)
  • Background Note

Hypothesis-Driven Entrepreneurship: The Lean Startup

By: Thomas Eisenmann, Eric Ries and Sarah Dillard
Firms that follow a hypothesis-driven approach to evaluating entrepreneurial opportunity are called "lean startups." Entrepreneurs in these startups translate their vision into falsifiable business model hypotheses, then test the hypotheses using a series of "minimum... View Details
Keywords: Entrepreneurship; Business Startups
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  • March 1991 (Revised January 1993)
  • Background Note

Why Do Good Managers Choose Poor Strategies?

The uncertainty and complexity of most business environments make successful management a difficult art. Frequently, bright, experienced, well-educated people manage their companies into strategic distress. Many of these bad results are not simply a matter of bad luck.... View Details
Keywords: Risk and Uncertainty; Prejudice and Bias; Business Strategy; Cognition and Thinking
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  • Research Summary

The Effect of the Internet on Wages

Who benefits from the adoption of technology in the workplace? To explore, I combine worker-level wage data with information on broadband adoption by Brazilian firms to estimate the effects of broadband on wages. Overall, wages increase 2.3 percent following... View Details

Keywords: Internet; Organization Design; Brazil; Technology; Wages; Brazil
  • 12 Jul 2007
  • Working Paper Summaries

Toward a Theory of Behavioral Operations

Keywords: by Francesca Gino & Gary Pisano
  • February 1997
  • Background Note

Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1

For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Keywords: Prejudice and Bias; Negotiation; Conflict and Resolution
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  • 09 Nov 2016
  • News

Blindsided by Trump’s Victory? Behavioral Science Explains

  • 2007
  • Working Paper

The Ethical Mirage: A Temporal Explanation as to Why We Aren't as Ethical as We Think We Are

By: Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni and Max H. Bazerman
This paper explores the biased perceptions that people hold of their own ethicality. We argue that the temporal trichotomy of prediction, action and evaluation is central to these misperceptions: People predict that they will behave more ethically than they actually... View Details
Keywords: Forecasting and Prediction; Ethics; Behavior; Cognition and Thinking; Perception; Prejudice and Bias
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  • 2014
  • Other Unpublished Work

Nudging Physicians to Pursue Careers in Underserved Areas: A Case for Behavioral Economics

By: Joseph Lopez, Mona Singh, Nava Ashraf and Joel Weissman
Currently, more than 60 million Americans live in "Health Professional Shortage Areas." Unless policymakers can encourage more physicians to practice in medically under-resourced areas, an increased number of uninsured individuals newly able to obtain health insurance... View Details
Keywords: Access To Care; Health Economics; Health Reform; Minority Health; Disparities; Health Care and Treatment; Health Industry
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  • 2010
  • Article

The Ethical Mirage: A Temporal Explanation as to Why We Are Not as Ethical as We Think We Are

By: A. E. Tenbrunsel, K. Diekmann, K A. Wade-Benzoni and Max Bazerman
This paper explores the biased perceptions that people hold of their own ethicality. We argue that the temporal trichotomy of prediction, action and recollection is central to these misperceptions: People predict that they will behave more ethically than they actually... View Details
Keywords: Forecasting and Prediction; Values and Beliefs; Framework; Research; Behavior; Cognition and Thinking; Perception; Prejudice and Bias
Related
  • March 2021
  • Article

Bayesian Signatures of Confidence and Central Tendency in Perceptual Judgment

By: Yang Xiang, Thomas Graeber, Benjamin Enke and Samuel Gershman
This paper theoretically and empirically investigates the role of Bayesian noisy cognition in perceptual judgment, focusing on the central tendency effect: the well-known empirical regularity that perceptual judgments are biased towards the center of the... View Details
Keywords: Visual Perception; Bayesian Modeling; Perception; Judgments
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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

"truth in giving" policies are highly responsive to recipient heterogeneity and biased against more generous giving. Traveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani... View Details
Keywords: Sean Silverthorne
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

University of California, Santa Barbara. How does one measure confidence? In the first phase of the study, the team invited more than 2,000 people to perform 15 classic cognitive bias tasks, including: The “knapsack problem”—a strategic... View Details
Keywords: by Kara Baskin
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

initial studies that have adopted a "behavioral operations perspective" and explore the theoretical and practical implications of incorporating behavioral and cognitive factors into models of operations. Specifically, we address... View Details
Keywords: Martha Lagace
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

studies were less likely to criticize the actions of others when their behavior eroded gradually, over time, rather than in one abrupt shift. We refer to this phenomenon as the slippery slope effect. Our studies also demonstrate that at least part of this effect can be... View Details
Keywords: Martha Lagace
  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

cognitive ability in five areas: general science, arithmetic reasoning, math knowledge, mechanical comprehension, and assembling objects. They were asked to guess their total number of correct answers, as well as how their performance... View Details
Keywords: by Dina Gerdeman
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

cognitive work. Many people in such roles have been insulated from automation and globalization. That is about to change. The change is likely to follow a path similar to one a character in Ernest Hemingway’s The Sun Also Rises used to... View Details
Keywords: by Kristen Senz; Technology
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

verdicts, increasing the probability of a favorable outcome. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54560 Motivated Errors By: Exley, Christine L., and Judd B. Kessler Abstract—Behavioral biases that cause... View Details
Keywords: Dina Gerdeman