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- All HBS Web (62)
- Faculty Publications (24)
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- All HBS Web (62)
- Faculty Publications (24)
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- September 2024
- Article
Backstage Matters: Collective Energy and Information Sharing on Global Teams
By: Wenjie Ma, Leslie A. Perlow and Eunice Eun
It is well documented that information sharing – which is central to team effectiveness – is complicated by cultural and geographical factors. However, little is known about the process of information sharing between subgroups within global teams. Building on Goffman’s... View Details
Ma, Wenjie, Leslie A. Perlow, and Eunice Eun. "Backstage Matters: Collective Energy and Information Sharing on Global Teams." Academy of Management Discoveries 10, no. 3 (September 2024): 463–487.
- 2011
- Other Unpublished Work
The Performance Effects of Regulatory Oversight
This paper explores the heterogeneity in firm performance that can arise from exogenously varying levels of oversight in regulated industries. We use data on the performance of U.S. commercial banks to show that banks located physically closer to their supervisors'... View Details
- Research Summary
The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services
By: Karen Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
- 2020
- Working Paper
Social Influence in the COVID-19 Pandemic: Community Establishments’ Closure Decisions Follow Those of Nearby Chain Establishments
By: Abhishek Nagaraj, Mathijs de Vaan, Saqib Mumtaz and Sameer Srivastava
As conveners that bring various stakeholders into the same physical space, firms can powerfully influence the course of pandemics such as COVID-19. Even when operating under government orders and health guidelines, firms have considerable discretion to keep their... View Details
Keywords: COVID-19; Peer Influence; Closure Decisions; Health Pandemics; Business Ventures; Decisions; Business and Community Relations
Nagaraj, Abhishek, Mathijs de Vaan, Saqib Mumtaz, and Sameer Srivastava. "Social Influence in the COVID-19 Pandemic: Community Establishments’ Closure Decisions Follow Those of Nearby Chain Establishments." Working Paper, December 2020.
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
into a giant field experiment against their will. "It doesn’t mean you have to be in the office every week. The guiding principle is that the team decides what the co-location schedule will be." The results of the BRAC experiment follow... View Details
Keywords: by Ben Rand
- Research Summary
Research Summary
By: Leslie A. Perlow
There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
firm. In fact, hybrid models can embrace WFA, with teams collectively determining when to come to the office. Instead of mandating workers to work from the office a few days every week, teams can decide to co-locate in the office a week a... View Details
Keywords: by Kristen Senz
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
notes that co-location can be virtual in the case of crowdsourcing, using chat rooms, shared folders, or shared websites. "There's more complex work that really requires this teaming on the fly, and the social technologies make it... View Details
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other in the value creation process, tend to geographically co-locate in clusters. The competitiveness approach argues that to be effective, measures to upgrade productivity need to be at least in part cluster-specific. If government only... View Details
Keywords: by Christian Ketels
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
co-locate with buyers in industry clusters, they share ideas and concentrate talent. In order to get a handle on the impact of the supply chain economy, Delgado and Mills examined the input-output tables of the US Census Bureau, which... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
from marketing to sales and vice versa helps. So too does co-location. Of course, as the company grows large and more global, co-location becomes difficult. And, there are conflicting needs. Should, for example, the product managers be... View Details
Keywords: by Benson Shapiro
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
disentangle two distinct consequences of the geographic co-location of competitors in the same industry. Geographic co-location increases the ease with which "communities of practice" can form, and... View Details
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
negative productivity effects of WFA, due to a lack of learning from co-located peers and increased coordination costs. We study the effects of WFA on productivity at the United States Patent and Trademark Office (USPTO) and exploit two... View Details
Keywords: Dina Gerdeman
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
proximity to the client, particularly during a time crunch. As the case states, "Sonne knew from experience that for some applications, especially financial and others that executed mission-critical functionality, co-location of... View Details
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
work of high-tech contractors varies widely from job to job. People who are good at presenting their prior experience can narrow the gap between their past experience and future capabilities. "Film crew work is also intensely View Details
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
extremely tight coordination and the transfer of learning between those who design and those who manufacture. If you do not understand the production environment, you have a harder time designing the product. In these settings, there are strong reasons to View Details
- 15 Apr 2014
- First Look
First Look: April 15
Relatedly, pay disparity between managers located in different states decreases relative to that of co-located managers. Finally, division productivity falls in dispersed firms, particularly among managers at the low end of the wage... View Details
Keywords: Sean Silverthorne
- 18 Jun 2013
- First Look
First Look: June 18
Second, pay disparity between managers located in different states decreases relative to that of co-located managers. Third, division productivity falls in dispersed firms, with the effect driven by managers at the low end of the wage... View Details
Keywords: Anna Secino
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
literature on co-located clusters and clusters' linkages, we focus on the impact of lead firms’ strategies on the competitiveness of a pair of “twin” clusters located in Northeast Italy. Our findings suggest that production remains... View Details
Keywords: Dina Gerdeman
- 26 May 2015
- First Look
First Look: May 26
for two completely different reasons. The first is a change in technology that reduces the value of co-location (stickiness). This tends to lead to the decoupling of design and production activities and to a broad geographic diffusion of... View Details
Keywords: Sean Silverthorne