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  • October 2020
  • Article

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Mercedes Delgado and Karen G. Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
Keywords: Supply Chain Industries; Business-to-consumer Industries; Services; Innovation; Economy; Framework; Supply Chain; Service Operations; Innovation and Invention; Economic Growth; United States
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  • Article

Extending the Role of Headquarters Beyond the Firm Boundary: Entrepreneurial Alliance Innovation

By: Jaeho Kim and Andy Wu
Prior research on corporate headquarters (CHQ) characteristics identifies the impact of CHQ location and composition on the innovation outcomes of internal subsidiaries. However, given that external strategic alliances with high-tech entrepreneurial firms represent a... View Details
Keywords: Alliance; Innovation; Corporate Headquarters; Geographic Proximity; Entrepreneurship; Corporate Strategy; Alliances; Joint Ventures; Innovation and Invention; Business Headquarters; Geographic Location
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  • 2014
  • Working Paper

Hidden Structure: Using Network Methods to Map System Architecture

By: Carliss Baldwin, Alan MacCormack and John Rusnak
In this paper, we describe an operational methodology for characterising the architecture of complex technical systems and demonstrate its application to a large sample of software releases. Our methodology is based upon directed network graphs, which allows us to... View Details
Keywords: Complexity; Applications and Software; Product Design
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  • September 2024
  • Article

Backstage Matters: Collective Energy and Information Sharing on Global Teams

By: Wenjie Ma, Leslie A. Perlow and Eunice Eun
It is well documented that information sharing – which is central to team effectiveness – is complicated by cultural and geographical factors. However, little is known about the process of information sharing between subgroups within global teams. Building on Goffman’s... View Details
Keywords: Knowledge Sharing; Groups and Teams; Geographic Scope
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  • 2011
  • Other Unpublished Work

The Performance Effects of Regulatory Oversight

This paper explores the heterogeneity in firm performance that can arise from exogenously varying levels of oversight in regulated industries. We use data on the performance of U.S. commercial banks to show that banks located physically closer to their supervisors'... View Details
Keywords: Performance; Corporate Governance
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  • Research Summary

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Karen Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
  • 2020
  • Working Paper

Social Influence in the COVID-19 Pandemic: Community Establishments’ Closure Decisions Follow Those of Nearby Chain Establishments

By: Abhishek Nagaraj, Mathijs de Vaan, Saqib Mumtaz and Sameer Srivastava
As conveners that bring various stakeholders into the same physical space, firms can powerfully influence the course of pandemics such as COVID-19. Even when operating under government orders and health guidelines, firms have considerable discretion to keep their... View Details
Keywords: COVID-19; Peer Influence; Closure Decisions; Health Pandemics; Business Ventures; Decisions; Business and Community Relations
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  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

who focus on the care of the patient with breast cancer, would support them. Ideally, they would be co-located in a single breast cancer center with unified scheduling and coordinated after hours care. Some conditions occur infrequently... View Details
  • Research Summary

Research Summary

By: Leslie A. Perlow

There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details

  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

into a giant field experiment against their will. "It doesn’t mean you have to be in the office every week. The guiding principle is that the team decides what the co-location schedule will be." The results of the BRAC experiment follow... View Details
Keywords: by Ben Rand
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

firm. In fact, hybrid models can embrace WFA, with teams collectively determining when to come to the office. Instead of mandating workers to work from the office a few days every week, teams can decide to co-locate in the office a week a... View Details
Keywords: by Kristen Senz
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

notes that co-location can be virtual in the case of crowdsourcing, using chat rooms, shared folders, or shared websites. "There's more complex work that really requires this teaming on the fly, and the social technologies make it... View Details
Keywords: by Roberta Holland; Health
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

other in the value creation process, tend to geographically co-locate in clusters. The competitiveness approach argues that to be effective, measures to upgrade productivity need to be at least in part cluster-specific. If government only... View Details
Keywords: by Christian Ketels
  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

co-locate with buyers in industry clusters, they share ideas and concentrate talent. In order to get a handle on the impact of the supply chain economy, Delgado and Mills examined the input-output tables of the US Census Bureau, which... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

from marketing to sales and vice versa helps. So too does co-location. Of course, as the company grows large and more global, co-location becomes difficult. And, there are conflicting needs. Should, for example, the product managers be... View Details
Keywords: by Benson Shapiro
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

disentangle two distinct consequences of the geographic co-location of competitors in the same industry. Geographic co-location increases the ease with which "communities of practice" can form, and... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • Web

Community | Research Associates

as mentors to incoming RAs. The cohort model creates meaningful connections and a shared learning environment similar to those RAs may find in future doctoral studies. This experience, along with co-located workspaces and tailored... View Details
  • 09 Aug 2006
  • Research & Ideas

Career Advancement Without Experience

work of high-tech contractors varies widely from job to job. People who are good at presenting their prior experience can narrow the gap between their past experience and future capabilities. "Film crew work is also intensely View Details
Keywords: by Julia Hanna; Motion Pictures & Video; Technology
  • 05 Nov 2020
  • Blog Post

12 Weeks of VC Summer: Remote Edition

would have been helpful to be co-located with the team, my remote internship turned out better than I could ever have imagined. Zoom fatigue is real and the lines between work and life are easily blurred, but nonetheless this proved to be... View Details
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

negative productivity effects of WFA, due to a lack of learning from co-located peers and increased coordination costs. We study the effects of WFA on productivity at the United States Patent and Trademark Office (USPTO) and exploit two... View Details
Keywords: Dina Gerdeman