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- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
students will work on-site with a nonprofit or government client in Boston, New York, or Washington, DC, to analyze a problem and develop recommendations based on behavioral decision research and economics—the idea that we can build... View Details
Keywords: Julia Hanna
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
club notes, has touched the lives of more than half a million people in India and has also exported medicines to many other hard-hit countries in Asia and Africa. Dr. Natarajan founded the Pune Platform for COVID Response (PPCR), which... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details
- 01 Jan 2007
- News
Sir Martin S. Sorrell, MBA 1968
bought in 2000 for a record $4.7 billion, and the Grey Global Group, which Sorrell brought into the fold in 2005, the firm now employs 100,000 people in 2,000 offices in more than 100 countries. Among its clients are over 330 of the... View Details
- 03 Apr 2019
- News
Finding Common Ground
assumed it was some combination of choice, poor financial decisions, and bad luck,” says Shumway, the founder, chairman, and former CEO of Cicero Group, a Salt Lake City–based consulting firm that uses advanced analytics to help clients... View Details
Keywords: Deborah Blagg
- 01 Sep 2016
- News
Research Brief: Cultivating Creativity through Competition
freelance designers submit potential logos, and companies pay a few hundred dollars for the logo they like best. Throughout the process, designers receive one- to five-star ratings from the clients on their work, and iterate on their... View Details
Keywords: Erin Peterson
- 01 Oct 1997
- News
Terence P. Stewart
of Stewart and Stewart, a Washington-based law firm that represents both domestic and foreign clients on issues of trade and international law, Stewart understands that such disagreements are the predictable outgrowth of a global... View Details
Keywords: Garry Emmons
- 06 Oct 2020
- News
Clearing the Path to Citizenship
RapidVisa to expand the types of cases it can handle.) The company’s online immigration applications function much as TurboTax does for IRS filings, translating the arcane language of government documents into easy-to-answer questions customized for each client. The... View Details
Keywords: April White
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
responsible for a jump in their pay. In fact, the new system had simply cut out the middlemen, who once took what they saw as their rightful piece of the pie. Related Content: Case: Roshan: Light at the End of the Tunnel in Afghanistan... View Details
Keywords: Julia Hanna
- 13 Jan 2021
- News
Stress Test
lock, but the company soon expanded its focus to B2B sales in the health care sector. Its clients now include sites responsible for COVID-19 testing and vaccine distribution, which require both security and... View Details
- 01 Dec 2015
- News
Snapping Up Voters
Illustration by Chris Gash When Rob Saliterman (MBA 2011) started selling online political ads at Google, they were almost all destined for people already seeking political content, placed either on specific networks or in response to... View Details
Keywords: Sasha Issenberg
- 01 Jun 2015
- News
Ask the Expert: The Kids Are All Right
only expected MPG to improve to 45 in that same span of time. When I’m advising clients across industries, leaders often ask how their corporate social responsibility initiatives will help them win... View Details
- 10 Apr 2012
- News
A Winning Formula
that says a lot about what drives his company: “Life is too short to work in a dysfunctional organization.” Dashboard specializes in analyzing why an organization’s growth may have slowed, and then works with management to institute change and boost performance.... View Details
- 11 Oct 2019
- News
Balancing Act
listening to their concerns. The response she received at Princeton Review and at PresenceLearning was overwhelmingly positive. Most of the staff at PresenceLearning, as in much of the education sector, already consisted of women, and... View Details
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
systems and glitches galore. But given his extensive experience helping international corporate clients solve IT and management problems, he was in a perfect position to help. "I was attracted by the challenge of turning around a huge... View Details
- 01 Oct 2002
- News
View from the Top
the sustained, excellent business results achieved during his tenure leading General Electric. Bill Schleyer, AT&T: I would also pick Bush, as well as Prime Minister Tony Blair. I think their unequivocal, immediate, ongoing response to... View Details
- 02 Jan 2019
- News
Not Waiting for Progress
responsibility to be a fully contributing member of that community.” At the Capital Group, where he spent several post-college years before HBS, Diamond learned about the asset management business and gained valuable sales experience... View Details
Keywords: Deborah Blagg
- 01 Apr 2002
- News
John Mulroney: Center Stage at the Opera
undertaking," he remarks. "I remember wondering, 'How in the name of God do they put this whole thing together?'" As executive director of the nonprofit Opera Company of Philadelphia, Mulroney is now responsible for doing just that. In... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
554, with billings for 2006 estimated at $1 billion. The agency’s client list now includes brands such as Volkswagen, Burger King, and Virgin Atlantic, among others. “The business I loved is the business we’re in now — being completely... View Details
- 01 Jun 2002
- News
Alfred L. Cheauré - A Dog's Life
has attended more than one hundred dog shows across the country, converted an outdated mainframe computer system to a client server system, streamlined internal procedures, cut expenses, introduced DNA as part of the dog registration... View Details
Keywords: Susan Young