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- Faculty Publications (13)
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- All HBS Web (96)
- Faculty Publications (13)
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- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
Productivity will improve as the alternation of job assignments eliminates the 'indispensable' worker." Connie Luthy says, "I have practiced 'Just-In-Time' hiring ... in the pharmaceutical industry.... I have advised my client... View Details
Keywords: by James Heskett
- 19 Apr 2011
- First Look
First Look: April 19
on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that her team increasingly discounts her deep client expertise while deferring to the senior partner's more generalized... View Details
Keywords: Sean Silverthorne
- 18 Nov 2008
- First Look
First Look: November 18, 2008
Author:Deepak Malhotra Abstract Prior research has found mixed evidence for the long-theorized link between religiosity and pro-social behavior. To help overcome this divergence, we hypothesize that pro-social behavior is linked not to... View Details
Keywords: Martha Lagace
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
profession and the firm for a long period of time. They develop organizational practices that motivate these outstanding people to serve clients well. Getting this right is what we mean by alignment. Leading Professional Service Firms... View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
experience and the time they commit to the company. Some advisers work ad hoc as needed while others are more prescriptive with a set number of hours per week or month that they are available for consultation. In some cases, advisers are involved so much that it... View Details
Keywords: by Julia B. Austin
- 27 Sep 2011
- First Look
First Look: September 27
Sourav Bhattacharya Publication:Strategic Management Journal (forthcoming) Abstract While many theories of the firm seek to explain when firms make rather than buy, in practice, firms often make and buy the same input-they engage in plural sourcing. We argue that... View Details
Keywords: Sean Silverthorne
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the market. Simply put, competitors can do a lot for you. But you'll... View Details
Keywords: by David Stauffer
- 30 Sep 2014
- First Look
First Look: September 30
research. Design/methodology: We explore this proposition through a review of 55 empirical studies of social enterprises published in the last 15 years, in which we examine the mix and trajectory of research methods used and the research... View Details
Keywords: Sean Silverthorne
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
that Lobovsky was able to deal with through the company’s direct relationship with clients. Anxious that such issues might crop again, he decided to invest in direct sales, creating a team to market to engineering clients who were already... View Details
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
sector tends to be mired in a process that often results in various degrees of chaos. Supported by a broad mix of foundations, corporations, and individuals, the philanthropic capital markets depend mostly on a hodgepodge of personal... View Details
Keywords: by James E. Aisner
- 14 Aug 2012
- First Look
First Look: August 14
to 30 engineers. This initiative was very successful, but the firm then found itself with a lack of leadership skills at all levels of the organization to manage a company of a much larger size, growing by a factor of 10 over 10 years. The lack of leadership skills was... View Details
Keywords: Sean Silverthorne
- 10 Nov 2009
- First Look
First Look: Nov. 10
their appeal and bundles offered by producers with a strong reputation suffer less from the negative impact of the shift to mixed bundling in online channels. What Would Peter Say? The Continuing Relevance of the Drucker Perspective... View Details
Keywords: Martha Lagace
- 14 Aug 2007
- First Look
First Look: August 14, 2007
can increase use. We test this hypothesis in a field experiment in Zambia using door-to-door marketing of a home water purification solution. Our methodology separates the screening effect of prices (charging more changes the mix of... View Details
Keywords: Martha Lagace
- 11 Nov 2014
- First Look
First Look: November 11
Sustainable cost reduction is best achieved by optimizing the quantity and mix of all the resources needed to produce excellent outcomes for a patient's medical condition, not by across-the-board reductions in line-item expenses.... View Details
Keywords: Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
performance. In summary, the polarized claims that corporate voluntary regulation represents a win-win opportunity-or constitutes a smokescreen that allows firms to operate with less regulatory oversight-are misguided. Instead, the key to efficient and effective... View Details
Keywords: Sean Silverthorne
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
client computer projects, and Brandi, a software engineer turned online fraud fighter, set up web crawlers that ran more than 2 million page-loads on a variety of computers and virtual computers. In 2012, they tested the vulnerability of... View Details
- 16 Dec 2014
- First Look
First Look: December 16
benefits are at most partially realized. The same institutions and practices that facilitate efficient ad placement can also facilitate fraud. The networks that should be serving advertisers have decidedly mixed incentives, such as cost... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
subscription-based model; an ad-sponsored model; a mixed model in which the incumbent offers a product that is both subscription-based and ad-sponsored; and a dual model in which the incumbent offers two products, one based on the... View Details
Keywords: Martha Lagace
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
quality of research. Moreover, once a sell-side analyst has prompted an institutional client to take a large position in a stock recommended by the analyst, the analyst faces a disincentive to ever downgrade that stock, as doing so would... View Details
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
client and project context. Leading firms recognize this is not effective and so insist on greater staff continuity. While expensive in the near term, the long-term payoff is deemed worthwhile. Leading firms also pay greater attention to... View Details
Keywords: by Sean Silverthorne