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    • All HBS Web  (149)
      • Faculty Publications  (35)

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      • Article

      Business Leadership Lessons from the Cleveland Turnaround

      By: J. E. Austin
      Keywords: Leadership
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      Austin, J. E. "Business Leadership Lessons from the Cleveland Turnaround." California Management Review 41, no. 1 (Fall 1998): 86–106.
      • August 1998
      • Supplement

      Cleveland Tomorrow, Video

      By: James E. Austin and Rosabeth M. Kanter
      As part of Cleveland's turnaround, Cleveland Tomorrow creates new investment funds to stimulate new business development. This development is designed to earn a profit and bring new benefits to the community. Part of the HBS Social Enterprise Video Series on Business... View Details
      Keywords: Investment Funds; Leadership; Growth and Development Strategy; Business and Community Relations; Social Enterprise
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      Austin, James E., and Rosabeth M. Kanter. "Cleveland Tomorrow, Video." Harvard Business School Video Supplement 399-507, August 1998.
      • September 1997 (Revised November 1997)
      • Teaching Note

      Cleveland Turnaround, The: Case and Video TN

      By: James E. Austin
      Teaching Note for (9-796-151), (9-796-152), (9-796-153), (9-796-154), and (9-797-501). View Details
      Keywords: Social Enterprise; Government Administration; Business and Community Relations; Business and Government Relations; Crisis Management; Corporate Accountability; Economic Sectors; Problems and Challenges; Opportunities; Development Economics; Leadership; Partners and Partnerships
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      Austin, James E. "Cleveland Turnaround, The: Case and Video TN." Harvard Business School Teaching Note 798-029, September 1997. (Revised November 1997.)
      • 1997
      • Working Paper

      Social Enterprise Series No.4: Business Leadership Lessons from the Cleveland Turnaround

      By: James E. Austin
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      Austin, James E. "Social Enterprise Series No.4: Business Leadership Lessons from the Cleveland Turnaround." Harvard Business School Working Paper, No. 98-022, September 1997.
      • December 1996
      • Supplement

      Cleveland Turnaround: Leadership in Action

      By: James E. Austin, Jaan Elias and Andrea L Strimling
      Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new... View Details
      Keywords: Leading Change; Business Cycles; Development Economics; Urban Development; Social Issues; Business and Community Relations; Cleveland
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      Austin, James E., Jaan Elias, and Andrea L Strimling. "Cleveland Turnaround: Leadership in Action." Harvard Business School Video Supplement 797-501, December 1996.
      • April 1996 (Revised November 1996)
      • Case

      Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)

      By: James E. Austin and Andrea L Strimling
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Transition; Business Cycles; Business and Community Relations; Financial Crisis; Cleveland
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      Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)." Harvard Business School Case 796-151, April 1996. (Revised November 1996.)
      • April 1996 (Revised April 1998)
      • Case

      Cleveland Turnaround (B), The: Building on Progress (1989-1996)

      By: James E. Austin and Andrea L Strimling
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Economic Growth; Business and Community Relations; Financial Crisis; Cleveland
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      Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (B), The: Building on Progress (1989-1996)." Harvard Business School Case 796-152, April 1996. (Revised April 1998.)
      • April 1996 (Revised June 1996)
      • Background Note

      Cleveland Turnaround (C), The: Facts and Figures

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Analytics and Data Science; Economic Growth; Business and Community Relations; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (C), The: Facts and Figures." Harvard Business School Background Note 796-153, April 1996. (Revised June 1996.)
      • April 1996 (Revised June 1996)
      • Case

      Cleveland Turnaround (D), The: Challenges for the Future

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Economic Growth; Business and Community Relations; Planning; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (D), The: Challenges for the Future." Harvard Business School Case 796-154, April 1996. (Revised June 1996.)
      • June 1995
      • Teaching Note

      Cleveland Twist Drill (A) and (B) TN

      By: Richard G. Hamermesh and Joseph L. Bower
      Teaching Note for (9-384-083) and (9-384-163). View Details
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      Hamermesh, Richard G., and Joseph L. Bower. "Cleveland Twist Drill (A) and (B) TN." Harvard Business School Teaching Note 395-236, June 1995.
      • October 1990 (Revised October 1991)
      • Case

      Cleveland Twist Drill (A) and (B) (Abridged)

      By: Paul W. Marshall
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      Marshall, Paul W. "Cleveland Twist Drill (A) and (B) (Abridged)." Harvard Business School Case 391-024, October 1990. (Revised October 1991.)
      • April 1985
      • Supplement

      Cleveland Twist Drill: Jim Bartlett, Video

      By: Richard G. Hamermesh and Daniel F. Muzyka
      Presents a question and answer session with Jim Bartlett, president of Cleveland Twist Drill. Edited into three parts. Bartlett provides additional insights into the case situation and also describes subsequent events at the company. View Details
      Keywords: Management Teams; Corporate Strategy; Policy; Construction Industry; Consumer Products Industry
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      Hamermesh, Richard G., and Daniel F. Muzyka. "Cleveland Twist Drill: Jim Bartlett, Video." Harvard Business School Video Supplement 885-513, April 1985.
      • May 1984 (Revised May 1989)
      • Case

      Cleveland Twist Drill (B)

      By: Richard G. Hamermesh
      Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current... View Details
      Keywords: History; Management Style; Leadership Style; Standards; Power and Influence
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      Hamermesh, Richard G. "Cleveland Twist Drill (B)." Harvard Business School Case 384-163, May 1984. (Revised May 1989.)
      • September 1983 (Revised December 1988)
      • Case

      Cleveland Twist Drill (A)

      By: Richard G. Hamermesh
      Deals with the problems of implementing strategy in a declining industry and the negotiation of strategy with external constituencies, particularly labor unions. Traces Jim Bartlett's first nine months as president and asks for a plan of action. View Details
      Keywords: Decision Choices and Conditions; Management Style; Negotiation Tactics; Labor and Management Relations; Corporate Strategy
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      Hamermesh, Richard G. "Cleveland Twist Drill (A)." Harvard Business School Case 384-083, September 1983. (Revised December 1988.)
      • Research Summary

      Business Leadership Coalitions

      By: James E. Austin
      This multiyear research project has been studying the creation and functioning of the organizations business leaders have created in order to mobilize their collective capabilities to address significant issues and problems facing them and their communities. These... View Details
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