Publications
Publications
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Cisco
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- May 2006
- Teaching Note
Cisco Systems: Managing the Go-to-Market Evolution (TN)
- March 2005 (Revised August 2019)
- Case
Cisco Systems: Managing the Go-to-Market Evolution
With the collapse of the dot-com market and related shrinkage in the high-tech industry, Cisco took a dip in its sales and profits in 2001. Coming back from the recession, Cisco had to manage and evolve its go-to-market strategy and design in keeping with its new... View Details
- September 2004 (Revised August 2007)
- Case
Enterprise IT at Cisco (2004)
By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their... View Details
- December 2001
- Case
Cisco China
By: F. Warren McFarlan, Guoqing Chen and David Kiron
Designed to show how Cisco has taken its U.S.-based infrastructure and applied it to China. It is stunning in its impact as one notes how so much of what is being done in the United States in terms of the intranet has been transferred to China. View Details
- September 2001
- Teaching Note
Cisco Systems Architecture: ERP and Web-enabled IT TN
Teaching Note for (9-301-099). View Details
Keywords: Information Technology Industry
- June 2001
- Teaching Note
Cisco Systems, Inc. Series TN
By: Richard L. Nolan
Teaching Note for (9-301-056), (9-301-099), (9-301-133), and (9-699-022). View Details
Keywords: Information Technology Industry
- June 2001
- Teaching Note
Cisco Systems: Building Leading Internet Capabilities TN
By: Richard L. Nolan
Teaching Note for (9-301-133). View Details
Keywords: Information Technology Industry
- June 2001
- Teaching Note
Cisco Systems Architecture: ERP and Web-enabled IT TN
By: Richard L. Nolan
Teaching Note for (9-301-099). View Details
Keywords: Information Technology Industry
- June 2001
- Teaching Note
Cisco Systems: Web-enablement TN
By: Richard L. Nolan
Teaching Note for (9-301-056). View Details
Keywords: Information Technology Industry
- May 2001 (Revised December 2001)
- Case
Cisco Systems: Building Leading Internet Capabilities
By: Richard L. Nolan and Christina L. Darwall
Cisco has invested in building a leading IT, Internet-based infrastructure. This case describes Cisco's latest efforts to broaden Internet capabilities in the company from 30% to 60% penetration. The strategy is intended to sustain Cisco's double-digit revenue growth... View Details
- March 2001 (Revised November 2005)
- Case
Cisco Systems Architecture: ERP and Web-enabled IT
By: Richard L. Nolan, Kelley Porter and Christina Akers
In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
- October 2000 (Revised November 2005)
- Case
Cisco Systems: Web-enablement
By: Richard L. Nolan, Kelley Porter and Christina Akers
Describes how Cisco web-enabled their ERP systems and developed the "front office" systems to electronically link to their customers and suppliers. A rewritten version of an earlier case. View Details
- July 2000 (Revised October 2000)
- Case
Cisco Systems: Are You Ready? (A)
By: James L. Heskett and John P. Morgridge
An Internet service provider, INS, in which Cisco Systems has a minority ownership stake, receives an offer of $3.1 billion from Cisco's rival Lucent. Cisco's management has to decide whether to act on a request from INS management that Cisco make a counteroffer. The... View Details
- July 2000 (Revised September 2001)
- Teaching Note
Cisco Systems: Are You Ready? (A) and (B) TN
By: James L. Heskett
Teaching Note for (9-901-002) and (9-901-003). View Details
- July 2000
- Case
Cisco Systems: Are You Ready? (B)
By: James L. Heskett and John P. Morgridge
Supplements the (A) case. View Details
- April 2000
- Teaching Note
Cisco Systems, Inc.: Acquisition Integration for Manufacturing (A) and (B) TN
Teaching Note for (9-600-015) and (9-600-016). View Details
- August 1999 (Revised February 2000)
- Case
Cisco Systems, Inc.: Acquisition Integration for Manufacturing (A)
By: Steven C. Wheelwright, Charles A. Holloway, Nicole Tempest and Christian G. Kasper
Describes the procedures and processes used by Cisco Systems in its acquisition of high-technology firms. Its goal is to retain key engineering talent and to leverage existing product development efforts, but to quickly merge acquired companies its own systems and... View Details
Keywords: Information Technology; Leveraged Buyouts; Acquisition; Integration; Mergers and Acquisitions; Production; Activity Based Costing and Management; Corporate Entrepreneurship; Innovation and Management; Technological Innovation; Talent and Talent Management; Human Resources; Manufacturing Industry; Technology Industry; England
- August 1999 (Revised February 2000)
- Case
Cisco Systems, Inc.: Acquisition Integration for Manufacturing (B)
By: Steven C. Wheelwright and Christian G. Kasper
Supplements the (A) case. View Details
- October 1998 (Revised June 2001)
- Teaching Note
Cisco Systems, Inc.: Implementing ERP TN
By: Richard L. Nolan, Robert D. Austin and Mark J. Cotteleer
Teaching Note for (9-699-022). View Details