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(1,477)
- People (2)
- News (261)
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- Faculty Publications (768)
Show Results For
- All HBS Web
(1,477)
- People (2)
- News (261)
- Research (1,077)
- Events (7)
- Multimedia (7)
- Faculty Publications (768)
- Article
Design of Search Engine Services: Channel Interdependence in Search Engine Results
By: Benjamin Edelman and Zhenyu Lai
The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its... View Details
Keywords: Search Engine; Organic Search; Sponsored Search Advertising; User Interface; Channel Substitution; Search Technology; Consumer Behavior; Online Advertising
Edelman, Benjamin, and Zhenyu Lai. "Design of Search Engine Services: Channel Interdependence in Search Engine Results." Journal of Marketing Research (JMR) 53, no. 6 (December 2016): 881–900. (First posted April 2013.)
- 1993
- Chapter
Quick Response in Manufacturing-retail Channels
By: J. H. Hammond
Hammond, J. H. "Quick Response in Manufacturing-retail Channels." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
- July 1983
- Background Note
Note on Farm Supply Channels
By: Ray A. Goldberg
Goldberg, Ray A. "Note on Farm Supply Channels." Harvard Business School Background Note 584-003, July 1983.
- 1995
- Working Paper
Channel Transformation: Improving Supply-chain Performance by Redesigning Channel Replenishment Processes
By: T. H. Clark and J. H. Hammond
- Research Summary
Competitive Dynamics of the Textile-Apparel-Retail Channel
Janice H. Hammond established in 1991 (with Frederick H. Abernathy and John Dunlop of Harvard University and David Weil of Boston University) the Harvard Center for Textile and Apparel Research. Funding provided by the Alfred P. Sloan Foundation has supported the... View Details
- fall 1990
- Article
Improving Channel Coordination Through Franchising
By: R. Lal
Keywords: Franchise Ownership
Lal, R. "Improving Channel Coordination Through Franchising." Marketing Science (fall 1990).
- August 1988 (Revised June 1989)
- Supplement
English Channel Fixed Link Project (B)
Brandenburger, Adam M., and Anirudh S. Dhebar. "English Channel Fixed Link Project (B)." Harvard Business School Supplement 189-063, August 1988. (Revised June 1989.)
- 11 Jul 2018
- Working Paper Summaries
Channeled Attention and Stable Errors
- August 1986 (Revised May 1989)
- Case
Ingersoll-Rand: Channel Selection and Management
By: E. Raymond Corey and V. Kasturi Rangan
Corey, E. Raymond, and V. Kasturi Rangan. "Ingersoll-Rand: Channel Selection and Management." Harvard Business School Case 587-045, August 1986. (Revised May 1989.)
- September 2020
- Article
Customer Supercharging in Experience-Centric Channels
By: David R. Bell, Santiago Gallino and Antonio Moreno
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging” and... View Details
Keywords: Retail Operations; Marketing-operations Interface; Omnichannel Retailing; Experience Attributes; Quasi-experimental Methods; Operations; Internet and the Web; Marketing Channels; Consumer Behavior; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Customer Supercharging in Experience-Centric Channels." Management Science 66, no. 9 (September 2020).
- 2023
- Working Paper
Uniform Rate Setting and the Deposit Channel
By: Juliane Begenau and Erik Stafford
U.S. banks predominantly use uniform deposit rate setting policies, particularly the largest banks. Uniform rate setting ignores local market concentration, and is therefore inconsistent with the identification strategy used to provide cross-sectional evidence of the... View Details
Begenau, Juliane, and Erik Stafford. "Uniform Rate Setting and the Deposit Channel." Working Paper, December 2023.
- March 2007
- Teaching Note
Clear Channel Communications, Inc. (TN)
Teaching note to 707523. View Details
- fall 1988
- Article
Channel Management is General Management
Keywords: Management
Cespedes, Frank V. "Channel Management is General Management." California Management Review 31, no. 1 (fall 1988): 98–120.
- 05 Apr 2021
- News
Defining a Post-Pandemic Channel Strategy
- 20 Aug 2019
- News
Back Channels in the Boardroom
Customer Supercharging in Experience-Centric Channels
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging”... View Details
- 2023
- Working Paper
Channeled Attention and Stable Errors
By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein
We develop a framework for assessing when somebody will eventually notice that she has
a misspecified model of the world, premised on the idea that she neglects information that
she deems—through the lens of her misconceptions—to be irrelevant. In doing so, we... View Details
Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein. "Channeled Attention and Stable Errors." Working Paper, August 2023. (Revise and Resubmit, Quarterly Journal of Economics.)
- August 1988
- Article
Control vs. Resources in Channel Design
Keywords: Design
Cespedes, Frank V. "Control vs. Resources in Channel Design." Industrial Marketing Management 17, no. 3 (August 1988): 215–227.
- Research Summary
Innovations in Logistics: The Impact of Channel Coordination
Roy D. Shapiro (with Janice H. Hammond and Marshall L. Fisher) is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend... View Details