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  • June 1974 (Revised April 1983)
  • Background Note

Managing Change

By: Jay W. Lorsch
Keywords: Change Management
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Lorsch, Jay W. "Managing Change." Harvard Business School Background Note 474-187, June 1974. (Revised April 1983.)
  • February 1999 (Revised March 2000)
  • Background Note

Changing Physician Behavior

By: Richard M.J. Bohmer
A review of strategies to change physician behavior including feedback, profiling, consensus-based guidelines, care paths, and computer systems. Discusses the strengths and weaknesses of each observation. View Details
Keywords: Health Care and Treatment; SWOT Analysis; Behavior; Strategy; Health Industry
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Bohmer, Richard M.J. "Changing Physician Behavior." Harvard Business School Background Note 699-124, February 1999. (Revised March 2000.)
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

Culture change is probably on your leadership agenda. You may want (or feel forced) to create a post-pandemic culture, or become more collaborative, innovative, or aggressive. But most companies fail in this because they try to View Details
Keywords: by Michael Beer
  • May 2014
  • Case

WeaveTech: High Performance Change

By: Michael Beer and Paul Swiercz
WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details
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Beer, Michael, and Paul Swiercz. "WeaveTech: High Performance Change." Harvard Business School Brief Case 914-553, May 2014.
  • April 2012
  • Article

Change Agents, Networks, and Institutions: A Contingency Theory of Organizational Change

By: Julie Battilana and Tiziana Casciaro
We develop a contingency theory for how structural closure in a network, defined as the extent to which an actor's network contacts are connected to one another, affects the initiation and adoption of change in organizations. Using longitudinal survey data supplemented... View Details
Keywords: Networks; Theory; Organizations; Change
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Battilana, Julie, and Tiziana Casciaro. "Change Agents, Networks, and Institutions: A Contingency Theory of Organizational Change." Academy of Management Journal 55, no. 2 (April 2012).
  • November 2011
  • Background Note

The Change Wheel: Elements of Systemic Change and How to Get Change Rolling

By: Rosabeth Moss Kanter
Keywords: Change Management
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Kanter, Rosabeth Moss. "The Change Wheel: Elements of Systemic Change and How to Get Change Rolling." Harvard Business School Background Note 312-083, November 2011.
  • August 1993 (Revised August 1994)
  • Background Note

Rhetoric of Change

By: Nitin Nohria
Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical strategies to mobilize change. Also discusses strategies used by those trying to resist change, setting up what may... View Details
Keywords: Change; Communication Strategy
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Nohria, Nitin. "Rhetoric of Change." Harvard Business School Background Note 494-036, August 1993. (Revised August 1994.)
  • November 2005 (Revised May 2007)
  • Case

Leading Change at Simmons (A)

By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Leading Change; Employee Relationship Management; Manufacturing Industry; Consumer Products Industry; United States
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Casciaro, Tiziana E., Amy C. Edmondson, Stacy McManus, and Kate Roloff. "Leading Change at Simmons (A)." Harvard Business School Case 406-046, November 2005. (Revised May 2007.)
  • May 2005
  • Case

Merck: Conflict and Change

Tracks Merck's efforts to adapt to changes in the pharmaceutical industry. Key challenges include adapting Merck's internally focused, science-led culture to a more open environment, where marketing performance has become increasingly important. Examines Merck's... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Conflict and Resolution; Pharmaceutical Industry
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Gilbert, Clark, and Ratna G. Sarkar. "Merck: Conflict and Change." Harvard Business School Case 805-079, May 2005.
  • May 2018
  • Article

Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca
Data from digital platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with data on gentrification from the Census, Federal Housing... View Details
Keywords: Forecasting Models; Simulation Methods; Regional Economic Activity: Growth, Development, Environmental Issues, And Changes; Geographic Location; Local Range; Transition; Analytics and Data Science; Measurement and Metrics; Economic Growth; Forecasting and Prediction
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Glaeser, Edward L., Hyunjin Kim, and Michael Luca. "Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change." AEA Papers and Proceedings 108 (May 2018): 77–82.
  • 2017
  • Other Teaching and Training Material

Organizational Behavior Reading: Leading Organizational Change

By: Ryan Raffaelli
This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
  • 1992
  • Chapter

Leading Change

By: M. Beer
Keywords: Leading Change
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Beer, M. "Leading Change." In Managing People and Organizations, edited by J. J. Gabarro. Boston, MA: Harvard Business School Press, 1992.
  • March 1995
  • Background Note

Changing Prices

By: David F. Hawkins
Keywords: Change; Price
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Hawkins, David F. "Changing Prices." Harvard Business School Background Note 195-157, March 1995.
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate change efforts. Indeed, with all the transformation efforts... View Details
Keywords: by Nick Morgan
  • 01 Jan 1993
  • Conference Presentation

Mastering Change

By: R. M. Kanter
Keywords: Change Management
Citation
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Kanter, R. M. "Mastering Change." In Mobilizing Corporate Energies. Paper presented at the St. Gallen Symposium, St. Gallen, Switzerland, January 01, 1993.
  • 2015
  • Chapter

Leading Proactive Punctuated Change

By: Michael Tushman, Charles O'Reilly and Bruce Harreld
This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details
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Tushman, Michael, Charles O'Reilly, and Bruce Harreld. "Leading Proactive Punctuated Change." Chap. 10 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • 2020
  • Book

Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

By: Rosabeth Moss Kanter
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter co-founded and then directed Harvard’s Advanced Leadership Initiative. Her breakthrough work with hundreds of successful professionals and executives, as well as aspiring young entrepreneurs, identifies... View Details
Keywords: Leaders; Advanced Leadership; Advanced Leadership Initiative; Community; Change Leadership; Innovation; Problem Solving; Cross-sector Collaboration; Institutional Change; Leadership; Change; Leading Change; Communication; Innovation Leadership; Collaborative Innovation and Invention; Organizational Change and Adaptation; Business and Community Relations; Civil Society or Community
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Kanter, Rosabeth Moss. Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. New York: PublicAffairs, 2020.
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change. Like all managerial action,... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

success, are closely aligned with idealized masculine interests, attributes, and life situations is a hard sell, especially to those who have become successful within this system—whether men or women, rich or poor, white or minority. People, understandably, are... View Details
Keywords: by Mallory Stark
  • Research Summary

Divergent change in organizations

By: Julie Battilana

The first stream of research in Professor Battilana’s work aims to identify the conditions that enable individual actors to initiate divergent change within organizations as well as the conditions enabling successful implementation of such change. It combines... View Details

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