Chain Stability - Publications - Faculty & Research

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

Zeynep Ton goes behind the scenes to discover how the Tulsa, Oklahoma—based chain of convenience stores manages to outperform its competitors while maintaining a loyal workforce of over 10,000 employees. These workers enjoy above-average... View Details

Keywords: by Julia Hanna; Retail

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Global Sustainability Personal at Bühler The global food supply chain is a significant source of greenhouse gas emissions and other environmental challenges. Many companies avoid these issues or make token efforts to reduce their impact... View Details

Keywords: by Danielle Kost

Web

2023 Reunion Presentations - Alumni

chains have come under unprecedented stress as a result of US-China trade tensions, the pandemic, and geopolitical shocks. We've documented US participation in global value chains over four decades, with... View Details

21 Aug 2013
Research & Ideas

What Went Wrong at J.C. Penney?

economy is in a better place, they can stabilize the company for the next 12 months. Then they might have a shot at answering the multi-billion-dollar question: What is a viable strategy for the future of J.C. Penney? A few years ago, it... View Details

Keywords: by Jim Aisner; Retail

Web

Advisory Board - Entrepreneurship

research. Mr. Burgstone also serves as Faculty Chair and Adjunct Professor of the Center for Entrepreneurship and Technology at the University of California, Berkeley. Earlier in his career he was co-founder and CEO of SupplierMarket, a leading internet supply View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to pool and disseminate information and safeguard the stability... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Web

Becoming an Entrepreneur - Alumni

friction from ecommerce shopping, or applying Big Data to achieve supply chain efficiencies Enthusiasm for a particular industry or "space," such as IoT or green energy initiatives For those who recognize themselves as founders, the next... View Details

Web

Winners & Runners-Up | New Venture Competition

University technology that stabilizes vaccines into a thin film strip which can be shipped and stored without refrigeration, eliminating the need for the cold-chain. Vaxess strives to not only lower the cost of distribution, but also... View Details

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

that could enable finance to fulfill its potential in both stabilizing the atmosphere and making society more resilient. Measuring and Reducing Corporate Carbon Emissions Faculty Presenters: Robert S. Kaplan , Senior Fellow and Marvin... View Details

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

by offering input, asking questions, and responding to others based on their experience working together thus far. In the relaunch session, the team can discuss how business goals and strategy may have changed in light of the pandemic. Perhaps customers’ needs have... View Details

Keywords: by Tsedal Neeley

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply View Details

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2024 Reunion Presentations - Alumni

commissioning a study and engaging with its results to inform strategic decision making. Trade, Logistics, and Geopolitics: New Realities for Supply Chains Professor Willy Shih No additional materials available + More Info – Less Info... View Details

October 1994 (Revised March 1999)
Case

Ritz-Carlton: Using Information Systems to Better Serve the Customer

By: W. Earl Sasser, Thomas O. Jones and Norman Klein

Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are... View Details

Keywords: Competency and Skills; Customer Satisfaction; Training; Recruitment; Service Delivery; Supply Chain Management; Luxury; Balance and Stability; Information Technology

Citation

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winter 1989
Article

Split-Awards Procurement and Innovation

By: James J. Anton and Dennis A. Yao

In many procurement settings, it is possible for a buyer to split a production award between suppliers. In this article, we develop a model of split-award procurement auctions in which the split choice is endogenous. We characterize the set of equilibrium bids and... View Details

Keywords: Innovation and Invention; Auctions; Bids and Bidding; Cost; Supply Chain; Investment; Balance and Stability

Citation

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29 Aug 2024
Blog Post

Leni Peterson R. (MS/MBA 2023): Solving Big Problems Through Entrepreneurship

streamline and scale engagement with at-risk suppliers, industry peers, and key stakeholders to stabilize supply chains and enhance water stewardship. What inspired you to start a company, what resources did... View Details

01 Aug 2013
News

A Cure for Cold Storage

percent of the children are vaccinated against the virus. And the price of the vaccine is negligible, says Schrader—around 5 or 10 cents. "It's not cost that limits it," he says, but rather infrastructure: Vaccines rely on a complex and costly View Details

Keywords: Morrell, Daniel; vaccines; Ambulatory Health Care Services; Health, Social Assistance

15 Dec 2024
News

Kelp Is on the Way

Petrochemicals are all around us—from ubiquitous plastic packaging to the inconspicuous lining of your takeaway coffee cup, and in everyday products like soaps, deodorants, and toothpaste. But that will change, according to Matthew Perkins (MBA 2009). When industries... View Details

Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities

11 Dec 2018
Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

revolt. Given the importance of stability to the project of globalization, we may need to consider again the political consequences of distribution. Roscini: There is no doubt that there is an overall gain. But the question is, who gains?... View Details

Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation

01 Dec 2018
News

Trade Off

at how much of that has gone to the new middle class in Asia, India, and China, and not to the working middle class in the already developed world—that’s where you see the revolt. Given the importance of stability to the project of... View Details

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

chains and people analytics to artificial intelligence-based models and automated biotechnology research, organizations further along the digital curve are responding differently than those still wondering how to evolve. The digital... View Details