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- All HBS Web
(229)
- News (50)
- Research (126)
- Multimedia (1)
- Faculty Publications (54)
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- 01 Jun 1998
- News
Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer
is between companies that serve traditional banking needs and those catering to clients with more complicated financial lives. A crucial delineation," he says, "may be between those for whom federal deposit insurance is important - that... View Details
Keywords: Eileen K. McCluskey
- 01 Mar 2008
- News
Where Have All the Leaders Gone?
skill of microtargeting — identifying small, intense subgroups and communicating with them about their individual needs and wants — has never been more critical in marketing or in political campaigns. The one-size-fits-all approach to the world is dead.” In politics,... View Details
Keywords: Government
- 01 Sep 2003
- News
Globalization Revisited
they typically enter foreign markets late, only after thorough exploitation of the domestic U.S. market. By contrast, European firms tend to venture abroad earlier, into developing markets. The Europeans often export a retail format that adds value by View Details
- 01 Sep 2003
- News
Andrea Silbert
Harvard College freshman when she got a job working for the catering arm of Harvard Student Agencies. “I absolutely loved it,” she recalls. “It was a fantastic experience that helped me realize how much I enjoy working hard.” By her... View Details
- 01 Dec 2020
- News
Invest in the New Abnormal
future relationships. B2B firms that make special accommodations for customers in need today could reap the benefits of long-term loyalty. As an example, wedding website theknot.com is providing financial assistance to vendors such as View Details
- 01 Oct 2001
- News
Lunch with Jack: Student Dines with GE's Welch
met for a catered lunch in a room next to Welch's office on the 53rd floor of the GE Building at Rockefeller Plaza. "We talked nonstop," says Sanders, who spent his summer in Boston at the investment management firm of Gannett Welsh &... View Details
- 15 Jun 2021
- News
The Path out of Polarization
time, catering to the extremeness of the conversation. Paul Krugman is an example of that. My thoughts these days are about how we can leverage the moderates much more than before. In the old days, when the disagreements were about... View Details
- 01 Apr 1998
- News
Booting Up
cater properly to larger-footed women. One day a shoe manufacturer finally said to me, 'Why don't you do something about that?'" Intrigued by the challenge, Thornton interviewed shoe retailers and manufacturers and even took a $6-an-hour... View Details
Keywords: Marguerite Rigoglioso
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details
- 25 Jun 2020
- News
Covering All Corners
Riad Armanious (MBA 2008) regards the pandemic as the greatest professional challenge he has faced as managing director of family-owned Eva Group and CEO of Eva Pharma, a multinational pharmaceutical company headquartered in Egypt. The demands are particularly acute at... View Details
- 01 Sep 2016
- News
Offshore Learning
said Pearson, “but we also operate a ferry service, cater weddings and corporate outings, and five high-ropes course installations used by many people who’ve never done anything like that before. We’ve had to cultivate expertise in a lot... View Details
- 01 Mar 2004
- News
Toy Story
educational, but it is one that caters to the different strengths of its players and encourages creative development. “For each of our games, we focus on three crucial ‘moments,’” explains Furlong. The situational moment involves when and... View Details
- 01 Oct 2002
- News
What's Cookin'
in part, perhaps, to its tough, unglamorous realities. “Anyone who does a good job in the food industry and makes money works really, really hard,” says Keith Garner, owner of Pasta Cuisine, a restaurant and catering business in Oakland,... View Details
Keywords: Hanna, Julia
- 05 Mar 2020
- News
Green Light
to the larger-scale model in the back left corner of the facility. In June 2018, Crop One won a bid to provide leafy greens to Emirates Airlines’ flight catering company, and it is in the midst of building a 130,000-square-foot facility... View Details
- 03 Mar 2017
- News
Big Blue’s Big Bet
for chefs, Watson for investment bankers, and Watson for Top 40 songwriters. “Our ability to augment expert knowledge”—to even cater to it—“is unique,” Kenny says. This specialization appears most notably in health care, a sector where... View Details
Keywords: Paul Kix; illustrations by Dan Page
- 01 Feb 1997
- News
Doing It Your Way
displays, and insurance form services also contribute to an enhanced customer experience. Greenberg notes, "We're simply bringing in modern merchandising techniques to meet the needs of an underserved population." Take Good Care also View Details
- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
says. “A lot of people want to go to a ball game and unplug and disconnect and rewind the clock. Then there are other people who are more interested in following the game at a deeper level. Our goal is to cater to all fans.” Next:... View Details
- 01 Dec 2017
- News
Yoga Inc.
future,” DeCoons says. “Even mainstream brands like Under Armour and Adidas want to be part of those experiential events, because they want to cater their products to support those lifestyles.” There’s an opportunity, he adds, for... View Details
Keywords: Deborah Halber
- 08 Jun 2023
- News
Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner
Clubs News Clubs News New York Alumni Honor Outstanding Leaders at Annual Dinner The HBS Club of New York held its 54th Annual Leadership Dinner on April 24, honoring three alumni who embody the HBS mission to "educate leaders who make a difference in the world," and... View Details
Keywords: Margie Kelley
- 01 Apr 1999
- News
A Vibrant Brand
rock scene, and last summer's launch of Blaze, a monthly that covers hip hop and caters to 12-to 24-year-olds, Vibe/Spin Ventures now reaches 1.5 million readers. Martha as Mentor As important as circulation figures are, Clinkscales... View Details
Keywords: Susan Young