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- All HBS Web (112)
- Faculty Publications (5)
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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
Payday lenders have long been cast as villains for charging consumers sky-high interest rates, leaving borrowers who live paycheck to paycheck struggling to repay loans. But conventional banks are just as guilty of using fees to penalize... View Details
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
he initially set out to see if he could duplicate the Whitehall results at another large organization. He was surprised to find instead that his study results cast doubt on the idea that those in lower hierarchical positions suffer more... View Details
Keywords: by Jay Fitzgerald
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The research also View Details
Keywords: by Dina Gerdeman
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
previous research, even stereotypes that cast people in a positive light—such as suggesting that women are kinder than men or that Asians excel in math—can trigger a negative reaction from these groups. Some companies have learned this... View Details
- 09 Nov 2016
- Op-Ed
6 Lessons from Donald Trump's Winning Marketing Manual
last week, brand Clinton promised a bright future but looked like the candidate of yesterday, a little tired and overly reliant on a supporting cast of Obamas and Bon Jovis. By contrast, Brand Trump promised a future that looks like... View Details
Keywords: by John A. Quelch
- 11 Oct 2016
- First Look
October 11, 2016
Serafeim Abstract—We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that this measure of purpose is not View Details
Keywords: Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
through word of mouth (WOM); whereas in another context (a cloud-based file storage service), customers who joined through WOM referrals tended to exhibit higher usage. Yet, examining how routes of adoption relate to specific types of... View Details
Keywords: Dina Gerdeman
- 03 Jun 2022
- Research & Ideas
In a Work-from-Anywhere World, How Remote Will Workers Go?
that people allowed to work from anywhere experience 4.4 percent higher productivity. The pandemic took this arrangement mainstream, as high-profile organizations such as Airbnb, Facebook and Twitter adopted the approach, with important gains for employers, including... View Details
Keywords: by Kara Baskin
- 06 Nov 2012
- First Look
First Look: November 6
90th anniversary is a sensible time to revisit a basic question: Are organizations more likely to succeed if they adopt good management practices? The answer may seem obvious to most HBR readers, but these three economists cast their net... View Details
Keywords: Sean Silverthorne
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account.... View Details
Keywords: by David Stauffer
- 08 Dec 2020
- Research & Ideas
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
talent from your search who may have sent in resumes and been exciting candidates,” Koning says. “I would recommend firms cast a really wide net and be willing to reach out to candidates who look different in terms of what you think might... View Details
- 13 Jun 2017
- Research & Ideas
Why Global Investments Are Still a Good Bet
Photo by iStock Investors in global equity markets have traditionally hedged their bets, casting their investments far and wide across the world. That way, if the market in one country or region stagnated (think Japan in the 1990s or... View Details
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
still only translates to about 17 percent of those eligible. Even the general elections of 2008 and 2012 only saw about half of eligible voters casting a ballot. “Less than half of eligible citizens are voting in a growing number of... View Details
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
devoted much attention to the subject of selling and marketing, but relatively little to salespeople until the 1990s. Why the initial neglect? What rekindled renewed interest in the peddler? A: It's as if Arthur Miller's Death of a Salesman (1949) View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an innovation's categorical boundaries and to cast the innovation as emotionally resonant with the... View Details
Keywords: Dina Gerdeman
- 19 Jan 2016
- First Look
January 19, 2016
which casts the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of... View Details
Keywords: Sean Silverthorne
- 20 Jun 2012
- Lessons from the Classroom
Teaching Leadership: What We Know
handbook with the following three goals in mind: Take Stock and Consolidate Progress. Our primary goal is to share what we have learned after almost three decades of accumulated experience teaching leadership. To do this, we cast a wide... View Details
- 15 Jan 2013
- First Look
First Look: January 15
maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses and (2) application and removal of three different casts in the orthopedic... View Details
Keywords: Sean Silverthorne
- 06 Aug 2007
- Research & Ideas
High Hills, Deep Poverty: Explaining Civil War in Nepal
diversity (can people communicate or not?) and caste diversity (how much do some people want to keep away from other people?). About 90 percent of the population in Nepal is Hindu, but within Hindu society there are many View Details
Keywords: by Martha Lagace