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  • October 2017
  • Case

Still Leading (B10): Louis Gossett Jr.— A New Role Erasing Racism

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Louis (Lou) Gossett Jr.’s exemplary life included a groundbreaking career in entertainment and a bold and audacious goal to erase racism. From the Broadway stage to television and the movie screen, Gossett earned major accolades in his field, notably becoming the first... View Details
Keywords: Leadership; Advanced Leadership Initiative; Advanced Leadership; Change; Transition; Entrepreneurship; Social Entrepreneurship; Philanthropy and Charitable Giving; Prejudice and Bias
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

interconnections across the organization. The second is transitioning from the role of a doer to the role of... View Details
Keywords: by Martha Lagace
  • 18 May 2021
  • Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

Starting a job can feel like stepping onto a movie set without a script. Everyone knows the plot; the challenge is figuring out the role. Managers often know what they want from top performers but rarely explain it. That perspective... View Details
Keywords: by Carolyn DiPaolo
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

left by the former employees who have transitioned out. This is the opposite of rank and yank, the Jack Welch-style of firing the so-called bottom 10 percent every year. Being a good place to be View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

famous." After graduation, Huber didn't expect their career paths to cross again. But several years later, Christensen would realize that the OnStar story was a great example of navigating innovation... View Details
Keywords: by Carmen Nobel; Auto
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

the disaster recedes into the past, the students are shifting focus. During trips in earlier years, they studied the emergency response and rebuilding of companies. Now the emphasis is transitioning from... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 2007
  • Book

When Professionals Have to Lead: A New Model for High Performance

By: Thomas J. DeLong, John J. Gabarro and Robert Lees
For too long, professional services firms (PSFs) have relied on the "producer-manager" model, which works well in uncomplicated business environments. However, today's managing directors must balance conflicting roles, more demanding clients, tougher competitors, and... View Details
Keywords: Leadership; Management Practices and Processes; Service Operations; Performance Effectiveness; Strategy
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  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of View Details
Keywords: by Harvard Management Update
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

HBS senior lecturer Robert Pozen is living proof of the adage "If you want to get something done, ask a busy person." Throughout a distinguished career that has included often-overlapping... View Details
Keywords: by Deborah Blagg
  • February 2013 (Revised February 2013)
  • Case

Wayne Ferrari: iAutomation at a Crossroads

By: Jim Sharpe and Michael Norris
Wayne Ferrari has bridged the gap between being an independent entrepreneur and a "professional manager." After selling his business to a Private Equity (PE) firm, Ferrari takes on the role of CEO and with their support implements a roll-up strategy to attain growth... View Details
Keywords: Entrepreneurial Management; Entrepreneurial Organizations; Leveraged Buyouts; Roll-up; Career Planning; Acquisitions; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Acquisition; Entrepreneurship; Private Equity; Distribution; Integration; System; Electronics Industry; Distribution Industry; United States
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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

strategic focus from a declining labor-intensive business to a more promising but less labor-intensive business. Ultimately this shift may necessitate downsizing the workforce. However, if the firm's current... View Details
Keywords: by Stuart C. Gilson
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

worries, friend.” Customer Support Rep: “Keep me in the loop too, all. I want to be prepared if customers start asking questions about the new layout or pricing changes.” CTO: “You got it, friend.” View Details
Keywords: by Julia Austin
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space View Details
Keywords: by Avery Forman
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

potential of new ideas could be inimical to operating a real business. All fall, the news had been sobering, as the dot-com bubble deflated, paring billions—ultimately trillions—of dollars of stock-market... View Details
Keywords: by John S. Rosenberg
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

equity—grew from 8 percent to 66 percent. Almost all of that was due to option programs that made relatively poor use of market information and were poorly designed. The... View Details
Keywords: by Kim B. Clark
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

will work together. Even if you don't develop a close personal bond, doing so will help you create a productive working relationship. Matching Your Requests For Support To Your Situation The type of support you need View Details
Keywords: by Michael Watkins
  • 08 Jan 2007
  • Research & Ideas

Who Rises to Power in American Business?

intractable obstacles to achieve great success. What is often overlooked or forgotten in the Alger stories is that the individuals who "came up from their bootstraps" did so with the assistance of... View Details
Keywords: by Sean Silverthorne

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