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Publications

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  • All HBS Web  (4,022)
    • People  (6)
    • News  (826)
    • Research  (2,689)
    • Events  (23)
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Show Results For

  • All HBS Web  (4,022)
    • People  (6)
    • News  (826)
    • Research  (2,689)
    • Events  (23)
    • Multimedia  (21)
  • Faculty Publications  (1,348)
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  • Program

Driving Corporate Performance

measurement and control systems across all business functions for effective strategy execution—and to design, motivate, and lead a successful, scalable organization. Details Drive your strategy throughout the entire organization Translate... View Details
  • 18 Mar 2011
  • News

Better Retail Performance Predictions

  • 1998
  • Chapter

Corporate Performance

By: R. Simons
Keywords: Business Ventures; Performance; Organizational Design
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Simons, R. "Corporate Performance." In Technology Management Handbook, edited by Richard Dorf. Boca Raton, FL: CRC Press, 1998.
  • 23 Mar 2020
  • Working Paper Summaries

The Effects of Hierarchy on Learning and Performance in Business Experimentation

Keywords: by Sourobh Ghosh, Stefan H. Thomke, and Hazjier Pourkhalkhali
  • December 2018
  • Case

Bata versus Relaxo—Analyzing Performance

By: Suraj Srinivasan, Iris Leung and Quinn Pitcher
Set in 2016, “Bata India versus Relaxo—Analyzing Performance” compares the strategies and financial performance of two Indian footwear companies. Bata India had long been the market leader in footwear in India, but its leading market position was being challenged by... View Details
Keywords: Finance; Strategy; Operations; Performance Evaluation; Financial Statements; Analysis; Apparel and Accessories Industry
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Srinivasan, Suraj, Iris Leung, and Quinn Pitcher. "Bata versus Relaxo—Analyzing Performance." Harvard Business School Case 119-050, December 2018.
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

value, though they all understand profit as an essential outcome. HCHP firms are able to show sustained performance because they achieve the following three paradoxical goals: Performance alignment: Managing... View Details
Keywords: by Martha Lagace
  • September 2016
  • Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm
Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details
Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry
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Foley, C. Fritz, and Michael Lemm. "Designing Performance Metrics at GoDaddy." Harvard Business School Case 217-004, September 2016.
  • January 2001
  • Article

Estimating the Performance Effects of Business Groups in Emerging Markets

By: Tarun Khanna and J. Rivkin
Keywords: Performance; Groups and Teams; Emerging Markets
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Khanna, Tarun, and J. Rivkin. "Estimating the Performance Effects of Business Groups in Emerging Markets." Strategic Management Journal 22, no. 1 (January 2001): 45–74. (Winner of Academy of Management. Business Policy and Strategy Division. Best Paper Award presented by Academy of Management.)
  • December 1997 (Revised October 1999)
  • Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

around. "Now more than ever we seem to be living lives where we're busy and overworked, and our research shows that if we'd take some time out for reflection, we might be better off," says Harvard Business... View Details
Keywords: by Carmen Nobel
  • 2022
  • Working Paper

Getting on the Map: The Impact of Online Listings on Business Performance

By: Michael Luca, Abhishek Nagaraj and Gauri Subramani
We evaluate the extent to which small businesses maintain an online presence, looking at restaurant listings on a major online review platform. While the majority of restaurants have an online presence, we find that roughly 18 percent in our sample have no presence as... View Details
Keywords: Small Business; Internet and the Web; Revenue; Digital Marketing; Food and Beverage Industry
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Luca, Michael, Abhishek Nagaraj, and Gauri Subramani. "Getting on the Map: The Impact of Online Listings on Business Performance." Harvard Business School Working Paper, No. 23-031, December 2022.
  • 2025
  • Working Paper

Bringing Science to Market: Knowledge Foundations, Inventor-Founders, and Performance

By: Justine Boudou and Maria Roche
In this paper, we examine how a startup’s knowledge foundations—embedded in its core technology—influence its performance in the exit market. Using a dataset of 1,006 biomedicine startups founded between 2005 and 2015, we focus on two key factors: (1) the degree of... View Details
Keywords: Firm Performance; Knowledge Foundations; Exits; Academic Startups; Inventor-founder; Specialized Scientific Knowledge; Competitive Advantage; Value Creation; Research; Information Publishing; Business Startups; Entrepreneurship
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Boudou, Justine, and Maria Roche. "Bringing Science to Market: Knowledge Foundations, Inventor-Founders, and Performance." Harvard Business School Working Paper, No. 24-021, October 2023. (Revised February 2025.)
  • 2022
  • Book

Purpose + Profit: How Business Can Lift Up the World

By: George Serafeim
The roadmap and best practices to reap the enormous value that can emerge when your business prioritizes social and environmental goals—such as climate change, diversity and inclusion, and sustainability—right alongside the pursuit of profit.

We not only... View Details
Keywords: ESG (Environmental, Social, Governance) Performance; Profitability; Business And Society; Organizations; Mission and Purpose; Goals and Objectives; Social Issues; Environmental Sustainability; Value Creation; Organizational Change and Adaptation
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Serafeim, George. Purpose + Profit: How Business Can Lift Up the World. New York: HarperCollins Leadership, 2022.
  • 10 Feb 2011
  • Keynote Speech

Performance vs. Compliance: A Global Leader's Guide to Managing Business Conduct

By: Lynn S. Paine
Keywords: Leadership; Global Range; Management; Governance Compliance
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Paine, Lynn S. "Performance vs. Compliance: A Global Leader's Guide to Managing Business Conduct." University College, London, Centre for Ethics and Law, London, England, February 10, 2011.
  • December 2011
  • Case

PepsiCo India: Performance with Purpose

By: Rosabeth M. Kanter, Rakesh Khurana, Rajiv Lal and Natalie Kindred
In 2010, PepsiCo India's management is working to translate PepsiCo's new mission, "Performance with Purpose," into practice in the India market. The mission calls for continued financial performance and market leadership, as well as greater emphasis on healthy... View Details
Keywords: Corporate Strategy; Mission and Purpose; Food and Beverage Industry; India
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Kanter, Rosabeth M., Rakesh Khurana, Rajiv Lal, and Natalie Kindred. "PepsiCo India: Performance with Purpose." Harvard Business School Case 512-041, December 2011.
  • June 2010 (Revised November 2013)
  • Case

Momentive Performance Materials, Inc.

By: Victoria Ivashina and David Scharfstein
After nearly violating its loan covenants in 2009, Momentive Performance Materials, backed by its financial sponsor Apollo Global Management, took a variety of actions to restructure its debt. The restructuring steps included an open market repurchase of publicly held... View Details
Keywords: Restructuring; Financial Crisis; Borrowing and Debt; Private Equity; Financing and Loans
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Ivashina, Victoria, and David Scharfstein. "Momentive Performance Materials, Inc." Harvard Business School Case 210-081, June 2010. (Revised November 2013.)
  • TeachingInterests

Executive Education: Driving Corporate Performance

By: Robert Simons
As companies strive to sustain a competitive advantage in a global economy, they must continue to assess their corporate mission and reset their strategic goals. Driving Corporate Performance is designed to help business leaders accurately... View Details
  • September 1999
  • Background Note

Improving from Inferior Performance

Introduces a module in the advanced course Strategy and Business Performance. View Details
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McGahan, Anita M. "Improving from Inferior Performance." Harvard Business School Background Note 700-057, September 1999.

    Managing School Districts for High Performance

    Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and... View Details
    • May 2003
    • Teaching Note

    Performance Indicator (TN)

    By: Kenneth S. Corts and Jan W. Rivkin
    Teaching Note for (9-702-480). View Details
    Keywords: Rights; Patents; Information Technology; Market Design; Sales; Business Startups
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    Corts, Kenneth S., and Jan W. Rivkin. "Performance Indicator (TN)." Harvard Business School Teaching Note 703-456, May 2003.
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